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Windows Forum / Internet Explorer / General Topics / August 2007IE7 keeps crashing
My IE keeps crashing after i installed IE7, it's works fine when i was using IE6 and it nevers crashes. I would lke to know how to fix this problem. thanks TWO EASY STEPS: 1) Un-install Internet Explorer 7 2) Install Mozilla Firefox Here we go again: http://msmvps.com/blogs/spywaresucks/archive/2006/02/02/82335.aspx You're two months behind the original f-lamer friend.  Signature__________________________________________ Sandi - Microsoft MVP since 1999 http://www.ie-vista.com http://inetexplorer.mvps.org > TWO EASY STEPS: > > 1) Un-install Internet Explorer 7 > > 2) Install Mozilla Firefox Define "keeps crashing". Precise symptoms and error messages please. Note if you have the MSN toolbar installed (v.1.02) it will crash IE. Uninstall and update. Google Toolbar installed? That can cause issues as well under some conditions. Signature__________________________________________ Sandi - Microsoft MVP since 1999 http://www.ie-vista.com http://inetexplorer.mvps.org > My IE keeps crashing after i installed IE7, it's works fine when i was > using > IE6 and it nevers crashes. I would lke to know how to fix this problem. > > thanks It means after using IE for a few minutes, a error message comes out asking me to close IE7 and when i try to open IE again it happens again after i'm using it for a few minutes > Define "keeps crashing". Precise symptoms and error messages please. > [quoted text clipped - 7 lines] > > > > thanks And it crashes even faster when i use tab browsing > Define "keeps crashing". Precise symptoms and error messages please. > [quoted text clipped - 7 lines] > > > > thanks I still need more info: http://inetexplorer.mvps.org/answers/4.html I'm sure you can understand that because I cannot sit in front of your computer and look at the screen, you have to be careful when describing your problems. Signature__________________________________________ Sandi - Microsoft MVP since 1999 http://www.ie-vista.com http://inetexplorer.mvps.org > And it crashes even faster when i use tab browsing > [quoted text clipped - 10 lines] >> > >> > thanks Yes i understand and i am greatful for your help. Here's the error msg. AppName: iexplore.exe AppVer: 7.0.5346.5 ModName: mshtml.dll ModVer: 7.0.5346.5 Offset: 00172de3 > I still need more info: > http://inetexplorer.mvps.org/answers/4.html [quoted text clipped - 17 lines] > >> > > >> > thanks Ok, first try running IE7 in no add-ons mode. Traditionally third party products have caused this problem. Traditional advice about mshtml.dll errors points to corrupt caches. Log on as a different admin account, delete the cache of the affected user, and then log back on as the affected user to test. Out of date, but it gives you an idea of what has happened in the past http://inetexplorer.mvps.org/archive/answers.htm#mshtml Signature__________________________________________ Sandi - Microsoft MVP since 1999 http://www.ie-vista.com http://inetexplorer.mvps.org > Yes i understand and i am greatful for your help. > [quoted text clipped - 28 lines] >> >> > >> >> > thanks I've tried it in no add on mode. The same thing happens.(The exact same error) About the different admin account. I'm the only one using the laptop and i have only one account. Even if i have other accounts, how do i know where to delete corrupt caches and which one to delete? > Ok, first try running IE7 in no add-ons mode. Traditionally third party > products have caused this problem. [quoted text clipped - 38 lines] > >> >> > > >> >> > thanks I downloaded a download exelerator in IE 7 vista beta 2, and it crashed ie 7 so I removed it! Now IE7 only freezes. I downloaded netscape and firefore to cover but they can't do some of the video news site I want to see. Is there a way to uninstall ie7 and reinstall? SignatureBeta 2 looks great! Shilo schrieb am Tue, 13 Jun 2006 00:35:01 -0700: > Is there a way to uninstall ie7 and reinstall? As with any other software: Add/Remove Programs. Kai SignatureAntwort bitte nur in die Newsgroup! Danke! Kleindeutsch? Les ich nicht, sorry. Hilfen zu Windows und OE: http://www.mvps.org & http://oe-faq.de Hilfen zu IE: http://iefaq.info & http://misitio.ch & http://patch-info.de >I downloaded a download exelerator in IE 7 vista beta 2, and it crashed ie >7 [quoted text clipped - 3 lines] > > Is there a way to uninstall ie7 and reinstall? Go to Control Panel | Add or Remove Programs Make sure Show Updates is checked. Scroll down near the bottom and find IE7 and remove it. It will restore IE6. If it isn't there go to Start | Run and type the proper one of these commands: %windir%\$NtUninstallie7bet2$\spuninst\spuninst.exe (IE7 Beta2, build 5346.5) %windir%\$NtUninstallie7bet2p$\spuninst\spuninst.exe (IE7 Beta2 Preview) If it still doesn't work go to Start | Run and type regedit and press <Enter> Navigate to the key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer Click on Internet Explorer. Right click in the right pane and select New String Value . Name that value InstalledByUser Right click the new value and choose Modify and give it your User Account name Now try to Uninstall IE7 via Add or Remove Programs. Some software (for example CCleaner) deletes uninstaller directories such as $NtUninstallie7bet2$ (or $NtUninstallie7bet2p$, for IE& Beta2 Preview). If the $NtUninstallie7bet2$ folder is empty, or has been deleted completely, whether by third party software or manually to preserve disk space, you will not be able to remove the Beta 2 Preview via Add/Remove Programs or the commandline. If running System Restore does not resolve the situation for you, then your only choice is to stay with the Preview, or format your PC and install Windows anew. You will not be able to install any future builds of IE7 while Beta 2 Preview is installed, nor will you be able to run a Repair Install of XP SignatureFrank Saunders, MS-MVP OE/WM "Anyone who prefers security over freedom deserves neither." Found it! I had exactly the same error I guess Google Desktop is not compatible with IE7 tabs, so I disabled web history indexing in Google Desktop's preferences, because I don't need it Problem solved ;) > My IE keeps crashing after i installed IE7, it's works fine when i was using > IE6 and it nevers crashes. I would lke to know how to fix this problem. > > thanks Yup, it's working fine after i unistalled my google desktop. I wonder if mircosoft would make goodle desktop competiable with IE7? Thanks for all your help everyone! > Found it! > I had exactly the same error [quoted text clipped - 8 lines] > > > > thanks Ok, this is interesting; the Google interaction should have been disabled by using no-addons mode. Signature__________________________________________ Sandi - Microsoft MVP since 1999 http://www.ie-vista.com http://inetexplorer.mvps.org > Yup, it's working fine after i unistalled my google desktop. > I wonder if mircosoft would make goodle desktop competiable with IE7? [quoted text clipped - 14 lines] >> > >> > thanks Google Desktop is a seperate application. Using the no-addons mode simple eliminates the addon toolbar within IE. Bottom line: You can leave Google Desktop installed and running, but the "Web history" option must be disabled. > Ok, this is interesting; the Google interaction should have been disabled by > using no-addons mode. [quoted text clipped - 17 lines] > >> > > >> > thanks I have just installed the IE7 and it doesnt seem to start up.it just crashes as soon as it starts and I don't even get an error message.I have removed the add ons the windows live tool bar and the weather addn in for my IE6 and it doesnt seem to work. >I have just installed the IE7 and it doesnt seem to start up.it just >crashes [quoted text clipped - 3 lines] > it > doesnt seem to work. Go to C:\programfiles\internetexplorer look for ieproxy.dll Move it to C:\windows\sytem32 Now go to Start | Run and Type regsvr32 ieproxy.dll and press <Enter>. Now try launching IE7 If that doesn't do it try disabling Java in Tools | Internet Options | Advanced. SignatureFrank Saunders, MS-MVP OE/WM "Anyone who prefers security over freedom deserves neither." I think Java is the culprit for me. I had Google Toolbar installed (not desktop) in addition to Java, Quicktime, Adobe etc. and I disabled all add-ons that were "Not verified" and then started adding them back one at a time. I have everything enabled now except for: Java Plug-in SSVHelperClass I have the Java 2 Platform and the Sun Java console enabled so I can still see Java embedded stuff in IE and google toolbar and everything else is enabled as well. > >I have just installed the IE7 and it doesnt seem to start up.it just > >crashes [quoted text clipped - 15 lines] > If that doesn't do it try disabling Java in Tools | Internet Options | > Advanced. I got this message everytime I opened IE7, It happened a few times with IE6: AppName: iexplore.exe AppVer: 7.0.5346.5 ModName: mshtml.dll ModVer: 7.0.5346.5 Offset: 00172de3. I am thankfull to Tito for sharing the hint about Google Desktop. I actually uninstalled it and my computer is not crashing anymore! Thank you so much for sharing. Question: how did you find out about the incompatibility? > I think Java is the culprit for me. I had Google Toolbar installed (not > desktop) in addition to Java, Quicktime, Adobe etc. and I disabled all [quoted text clipped - 31 lines] > > Frank Saunders, MS-MVP OE/WM > > "Anyone who prefers security over freedom deserves neither." This worked for me to cure the same problem. > Found it! > I had exactly the same error [quoted text clipped - 8 lines] > > > > thanks Halleujah!!!! That fixed my problem too!! > Found it! > I had exactly the same error [quoted text clipped - 8 lines] > > > > thanks Even a clean install of Windows Vista doesnt stop the "IE7 Crashes" Here is a copy of what is being shown on my Problems and Reports page: Problem signature Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 7.0.6000.16512 Application Timestamp: 46807103 Fault Module Name: ntdll.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bdc9 Exception Code: c0000005 Exception Offset: 00061635 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: bfef Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863 Additional Information 3: bfef Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863 Extra information about the problem Bucket ID: 489065532 But I dont think its IE7 Specific I had problems with IE6 In fact here is a thread I have going on that talks about it. http://www.suggestafix.com/index.php?showtopic=27034 Hmm looks like I failed to mention that I never get the "IE7 Crashing" ti I hit an X (closing the window), Internet Explorer works fine otherwise til I close the button In a clean install, you begin by erasing the entire hard disk. Is that what you did? If you erased your hard disk, reinstalled Vista, and IE 7 crashed before you added any other software, then either your copy of Windows is damaged, you made some error while installing Windows, you became infected with a virus or you have a hardware issue. If IE 7 only started crashing after you added other software, then either your other software is causing IE 7 to crash or you became infected by a virus. --- Leonard Grey Errare humanum est > Even a clean install of Windows Vista doesnt stop the "IE7 Crashes" > [quoted text clipped - 28 lines] > hit an X (closing the window), Internet Explorer works fine otherwise til I > close the button |
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