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Windows Forum / Internet Explorer / General Topics / April 2008HP Printers and Vista do not play nice
It appears that almost everyone that posts a printer problem owns an HP printer. HP will not support these customers and its drivers and CDs require Windows XP. Something needs to happen...we need to print! Description of my problem: I connect to the print (Everything normal) I install applicable drivers (Everything normal) I print something (Everything normal) I go to get it off the tray (Problem) The document is sent to the printer (or the network host if necessary) but either spools for about two minutes or "Printing" for two minutes and then disappears from the queue. Is is possible it might have something to do with the network permissions (in Vista their called "credentials") and administrator access? But that's just me. Its probably a driver problem -- again. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e c50d576-63d5-453d-a43d-6e7df1d61f9e&dg=microsoft.public.internetexplorer.general I have a HP Photosmart 2710 with the same problem. Also on a side note: Why is this forum so full of NON Printer, Faxing, Scanning posts? Mark > It appears that almost everyone that posts a printer problem owns an HP > printer. HP will not support these customers and its drivers and CDs require [quoted text clipped - 22 lines] > > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e c50d576-63d5-453d-a43d-6e7df1d61f9e&dg=microsoft.public.internetexplorer.general >I have a HP Photosmart 2710 with the same problem. > > Also on a side note: Why is this forum so full of NON Printer, Faxing, > Scanning posts? I have been wondering the opposite. Why are so many printer users posting questions about installing printers on Vista in the IE newsgroup? In fact there are so many of them and since they are all using a web interface to newsgroups that I am wondering if there is a bad link in one of the portals. Your headers show you're using a web interface to newsgroups. Which portal (URL) are you using? If it lists the newsgroup I added you may be able to enter it just by clicking on the link to it in the header of my message. Otherwise try this one: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft. public.windows.vista.print_fax_scan&cat=en_US_9CA88DDB-D18D-FA0E-A366-6E527B0FBA 67&lang=en&cr=US Good luck Robert Aldwinckle --- Ok 2 different things happen: 1. If I click on the link in your message header I go to a page that says Help and support The small window says "Windows Vista Newsgroups" but the rest of the windows / areas are blank. 2. If I click on the link at the bottom of your post I go to "Windows Vista, Printing, Faxing, and Scanning" group. But at the bottom it says it only has 2 pages. The "Printing, Faxing, and Scanning" group I came from has 306 pages. I also notice a slight title difference. Window Vista, Printing, Faxing, and scanning versus Printing, Faxing, and scanning . Curious? I am using Windows Explorer 7+ to view the news groups. I hope this helps, Mark > >I have a HP Photosmart 2710 with the same problem. > > [quoted text clipped - 21 lines] > Robert Aldwinckle > --- > Ok 2 different things happen: > > 1. If I click on the link in your message header I go to a page that says > Help and support The small window says "Windows Vista Newsgroups" but the > rest of the windows / areas are blank. Please capture what's in your Address bar then and post the result. > 2. If I click on the link at the bottom of your post I go to "Windows Vista, > Printing, Faxing, and Scanning" group. But at the bottom it says it only has > 2 pages. The "Printing, Faxing, and Scanning" group I came from has 306 > pages. That's the URL I asked you for first or perhaps more importantly I'd like to know where you linked to it from. E.g. this one which is where you posted originally is actually titled General Discussions under Windows Internet Explorer. That's newsgroup's archive now has 307 "pages". http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft. public.internetexplorer.general&mid=43139523-59d7-4f56-8273-146b61047999&sloc=en -us > I also notice a slight title difference. Window Vista, Printing, Faxing, and > scanning versus Printing, Faxing, and scanning . Curious? Yes. That's why I am requesting details so I can understand how it is happening. <w> BTW did you know you could also use your Vista's Windows Mail app to read newsgroups in NNTP? Use this server if you want to try that. I'll give you the link that OE could use but I'm not certain if WM can use it the same way or not: news://msnews.microsoft.com/ E.g. if that doesn't work as a link for WM strip off the news:// prefix and use the rest as the server name for NNTP news. In OE you could then just type c.w vist to see all the Vista newsgroups listed (for English readers.), pick ones you want to "subscribe" to, etc. Robert --- For crying out loud...can we talk about HP printers please? I can print a test page...but no color...HP DesignJet 9650 and HP DesignJet 500 (large format printer)...I've got over $3,000 in my printers, so don't suggest buying "Epson" as a solution. Vista is NOT ready to go...it ain't even close. "Gadgets" are real neat...but I need to load AutoCAD 2004 and my HP printer drivers and get back to work...I've lost days to this ridiculous OS. I am truly embarassed for Microsoft. > > Ok 2 different things happen: > > [quoted text clipped - 40 lines] > Robert > --- You Installed a beta OS on a computer you use for work??? I suggest you re-install whatever you used before so you can use your printer and AutoCAD again. Testing a Beta OS is not worth it if its going to effect your business!! Besides its normally recommended to test Beta programs on spare machines, not the computer you need for work. Plus I suspect many of the drivers people are moaning about wont appear till Vists is finnally rolled out to public at earliest! Sorry if that seems a bit mean, but it does seem a bit silly. M. > For crying out loud...can we talk about HP printers please? > [quoted text clipped - 64 lines] >> Robert >> --- Hello Pete. This is probably a little too late to be of any help, but I have a HP Deskjet D1320 on my PC desktop and I can print from this Vista (Build 5600) laptop just fine on the network router, check for the HP install disk, and if that doesn't work contact Hewlett-Packard at www.hp.com/support. > For crying out loud...can we talk about HP printers please? > [quoted text clipped - 64 lines] >> Robert >> --- > For crying out loud...can we talk about HP printers please? > [quoted text clipped - 53 lines] >> Robert >> --- Vista is ready. However HP isn't. I'm able to use my HP printer (Photosmart 2575 AIO) through network router. Scanner doesn't work though. HP has a fix...go there. Doug W. >> For crying out loud...can we talk about HP printers please? >> [quoted text clipped - 75 lines] > I'm able to use my HP printer (Photosmart 2575 AIO) through > network router. Scanner doesn't work though. Hello Doug. This is what I go through every time I do one wront thing while using my HP Dedkjet F380 on Vista 32 bit os. I am in graduate school, so dont need the aggravation, but here goes: everytime I print with my HP F380, everything goes fine except when I have to stop the printer for one reason or another, such as clicking on the stop printing button while machine is printing., or if I run out of paper mid print. Either way, stopping the printer seems to boot it out of the Vista system, which means it doesn't even appear in the printer devices that are listed. After I do that, for some reason, I can no longer get the printer to work. (by the way, the driver is okay and up to date) I go to HP and select download all-in-one printer software right onto my harddrive. (click on tools and delete temp files,) then download HP software, blah, blah,....I have reloaded the printer from the website (not using the HP disk that came with the printer) approximately 10 times since I hooked the printer to the computer 8 months ago. How I ever managed to find this ridiculous work around is beyond me. I guess when desperation sets in you can do some interesting things, eh: It's nice to know we aren't suffering alone, eh? I feel blessed, so far this is the main problem I've had with the Vista os. Good luck, and I feel your pain. mayjacks > HP has a fix...go there. > [quoted text clipped - 79 lines] > > I'm able to use my HP printer (Photosmart 2575 AIO) through > > network router. Scanner doesn't work though. I have similar problem with HP photosmart C7280 All in one. first install - during instalation \windows installer stop working correctly error pop up. contact HP support. uninstal and reinstalled in many ways until level 3 uninstalation and reinstalled. Error message did not pop up anymore. \however can only do printing. Can not scan and fax using pc with Vista Business 32bits thru c7280. search file hpsfx08.exe file in PC - can not find. view in problem and solution. It shown HP fax wizard setup - problem - programm compatibility. Micsrosoft Vista compatibility website the above printer in Certified by Windows Vista. Anyone can help me? > Hello Doug. > This is what I go through every time I do one wront thing while using my HP [quoted text clipped - 102 lines] > > > I'm able to use my HP printer (Photosmart 2575 AIO) through > > > network router. Scanner doesn't work though. Not sure whether this will help but do you have latest driver: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=au&dlc=en&product=3 204785&lang=en& I've a Compaq Laptop and found their email and phone support hopeless when I had a couple of teething problems. Weeks delay and then an answer to the wrong question. It appears to be a pretty expensive item by today's standards - I'd be inclined to return the item as it does not meet specifications `if you cannot resolve the issue quickly. >I have similar problem with HP photosmart C7280 All in one. > first install - during instalation \windows installer stop working [quoted text clipped - 129 lines] >> > > I'm able to use my HP printer (Photosmart 2575 AIO) through >> > > network router. Scanner doesn't work though. Wy HP 2575 Photosmart Dos not work with VISTA I down loaded drivers still not working this better start work soon vista needs a pach and soon or I will say good by to Vista Ben Van Eldik > It appears that almost everyone that posts a printer problem owns an HP > printer. HP will not support these customers and its drivers and CDs require [quoted text clipped - 22 lines] > > http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?mid=e c50d576-63d5-453d-a43d-6e7df1d61f9e&dg=microsoft.public.internetexplorer.general |
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