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Windows Forum / Internet Explorer / General Topics / January 2008

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MAKE IE7 STOP CRASHING

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Arnold 121231231 - 06 Nov 2006 15:51 GMT
Here's an idea:  try releasing software that doesn't crash all the f******
time.
Morgan Lamia - 06 Nov 2006 16:12 GMT
That's exactly the same as I get. I've had IE7 for a week or so and for the
past two days, all IE7 does is crash straight away.
I'm lucky that I have Firefox to fall back on. Maybe I'll make it a
permanent thing...

> Here's an idea:  try releasing software that doesn't crash all the f******
> time.
[quoted text clipped - 7 lines]
>
> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=03f4
5567-3412-4eae-a44c-b73a950a769b&dg=microsoft.public.internetexplorer.general
BillD - 06 Nov 2006 16:24 GMT
> Here's an idea:  try releasing software that doesn't crash all the f******
> time.

I've no crashes with IE7.

try this fix:
Tools -> Internet Options -> Advanced -> Reset
Daniel Crichton - 06 Nov 2006 16:43 GMT
Arnold wrote  on Mon, 6 Nov 2006 07:51:02 -0800:

> Here's an idea:  try releasing software that doesn't crash all the f******
> time.

Maybe if you posted which add-ons you have installed it would help to
identify the issue. I have not previously installed the beta, I don't use
any toolbars or add-ins written for IE6, and so far have had zero crashes
and zero problems with IE7. It appears that most of the problems are due to
installing over a beta version, or with add-ins like the Google toolbar.
Clear the junk out, reinstall IE7, and you might well find it wasn't IE that
was the problem in the first place.

Dan
Arnold 121231231 - 06 Nov 2006 20:09 GMT
True, but three points for you:
A) I had no problems with IE6.
B) MS told me to upgrade to IE7.
C) MS didn't inform me that IE7 would be incompatible with Google toolbar.

I have used Google toolbar for years.
I wouldn't doubt it if MS had intentionally made IE7 incompatible with
Google's toolbar out of spite.

> Arnold wrote  on Mon, 6 Nov 2006 07:51:02 -0800:
>
[quoted text clipped - 10 lines]
>
> Dan
Don Varnau - 06 Nov 2006 22:55 GMT
Uninstalling, then reinstalling the latest verson of the Google toolbar may
fix this. Not a lot of work, really.

Hope this helps,
Don
[MS MVP- IE]

> True, but three points for you:
> A) I had no problems with IE6.
[quoted text clipped - 4 lines]
> I wouldn't doubt it if MS had intentionally made IE7 incompatible with
> Google's toolbar out of spite.

> > Arnold wrote  on Mon, 6 Nov 2006 07:51:02 -0800:
> >
> > > Here's an idea:  try releasing software that doesn't crash all the f******
> > > time.

> > Maybe if you posted which add-ons you have installed it would help to
> > identify the issue. I have not previously installed the beta, I don't use
[quoted text clipped - 3 lines]
> > Clear the junk out, reinstall IE7, and you might well find it wasn't IE that
> > was the problem in the first place.
Arnold 121231231 - 09 Nov 2006 16:10 GMT
Don,

Thanks for giving me something to try.
I'm afraid it is still stalling on start-up though.
I think you are right that it is Google toolbar is the culprit because it
didn't stall without it.  Yes, this is probably Google's fault.
But IE7 also crashed while using Google Analytics, which is a website, not
an application.  It said something about flash.ocx and said it needed to
close.
This is clearly bad exception handling by MS.

> Uninstalling, then reinstalling the latest verson of the Google toolbar may
> fix this. Not a lot of work, really.
[quoted text clipped - 29 lines]
> that
> > > was the problem in the first place.
Don Varnau - 10 Nov 2006 11:30 GMT
Hi,
Try uninstalling / reinstalling Flash Player. Use the uninstaller at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
Flash player download:
http://www.adobe.com/products/flashplayer/

I've seen reports that placing the troublesome site in Trusted Sites may
resolve some Flash problems.

Hope this helps,
Don
[MS MVP- IE]

> Don,
>
[quoted text clipped - 6 lines]
> close.
> This is clearly bad exception handling by MS.

> > Uninstalling, then reinstalling the latest verson of the Google toolbar may
> > fix this. Not a lot of work, really.

in
> > message news:D777A7B1-7B93-4682-A457-D7527366C9CB@microsoft.com...
> > > True, but three points for you:
[quoted text clipped - 5 lines]
> > > I wouldn't doubt it if MS had intentionally made IE7 incompatible with
> > > Google's toolbar out of spite.

> > > > Arnold wrote  on Mon, 6 Nov 2006 07:51:02 -0800:
> > > >
[quoted text clipped - 12 lines]
> > > > Clear the junk out, reinstall IE7, and you might well find it wasn't IE
> > that was the problem in the first place.
Alias - 10 Nov 2006 11:48 GMT
> Hi,
> Try uninstalling / reinstalling Flash Player. Use the uninstaller at
[quoted text clipped - 8 lines]
> Don
> [MS MVP- IE]

Gosh, one has to uninstall and install so many programs. I wonder why
that wasn't the case with FF2. Anyone who installs IE7 in its buggy BETA
state is a fool.

Alias

>> Don,
>>
[quoted text clipped - 42 lines]
> IE
>>> that was the problem in the first place.
Kai Schaetzl - 07 Nov 2006 12:12 GMT
Arnold 121231231 schrieb am Mon, 6 Nov 2006 12:09:02 -0800:

> C) MS didn't inform me that IE7 would be incompatible with Google toolbar.

Oh, you mean they didn't ask you for your phone number when you downloaded
and didn't call you to read the release notes to you aloud? I agree that's a
real shame.

Kai
Signature

Helpsites about Windows: http://www.mvps.org
IE repair script: http://iefaq.info

Kirkwolf@msn.com - 28 Jan 2008 18:45 GMT
Well, I disagree.  In the Microsoft "personal computer world" there are
numerous
programs that have become "commonplace" and "useful" and so ubiquitous that
one can't use the Web without encountering them, and depending on their
usefulness.
Just as examples of the top of my head: "Adobe PDF", "ZIP Archives or other
Archive programs" "Apple Ipod" "RealPlayer" "Flashplayer" "Java" "various
spreadsheet wordprocessing etc program formats" "various Firewall, Virus,
Spyware, etc utilities".  There are probably a couple 100 of such items that
are part of the reality of the market place. It would be quite reasonable for
Microsoft to strive for the greatest possible compatibility, if it wants to
be the platform of choice.

It's plainly part of customer service to make things work as flawlessly as
possible.

If you think it's somehow "funny" that software stops working when Microsoft
releases a "new version" of something, then I have news for you:  The great
majority of all computer users are NOT GEEKS who can spend weeks and months
on may be somehow making things work.  No, we, as customers, want to have
things work straight out of the box.  If you applied Microsoft's customer
service mentality to e.g. car manufacturing, then you would find it "normal"
that I have to get new tires simply because I install a new CD player ?  
Right ?  Right !   Or apply it to the Fast Food industry - then you'd find it
"normal" that the lettuce on your burger reacts with your tomatoes to produce
a deadly toxin.  Poof!   Ok, you see where this is going.  Exaggeration and
hyperbole to prove a point.  

But the end result is that consumers are so weary of this behavior, that we
no longer want to try IE7 or MS VIsta, because we like it when things work,
and we don't like it when they don't work.  Yes, indeed, it should be nothing
but common courtesy to expect specific warnings from Microsoft about
compatibility issues, in a
transparent fashion, not hidden away in some techie document that the
average person does not read.  Even more so, the incompatible items should be
recognized and fixed automatically, as much as possible.  You'd be surprised
how many things
can be made compatible, if it is made a priority.  So far, we are just
waiting for some eyes to open somewhere in the upper echelons of Microsoft.


> Arnold 121231231 schrieb am Mon, 6 Nov 2006 12:09:02 -0800:
>
[quoted text clipped - 5 lines]
>
> Kai
Daniel Crichton - 07 Nov 2006 16:34 GMT
Arnold wrote  on Mon, 6 Nov 2006 12:09:02 -0800:

> True, but three points for you:
> A) I had no problems with IE6.

IE7 is not IE6.

> B) MS told me to upgrade to IE7.

Would  you jump off a cliff if someone told you to?

> C) MS didn't inform me that IE7 would be incompatible with Google
> toolbar.

So MS need to provide a list of every incompatible application then? Google
Toolbar is a third party extension, it's not written, supplied, or supported
by MS. It's up to Google to inform you if their toolbar works with IE7 or
not, and I seem to remember that IE7 is not on the list of compatible
browsers in their system requirements list. If you want to blame, blame
Google - they've had plenty of time to get their toolbar compatible. Oh, you
did upgrade to the latest version of the Google toolbar, didn't you?

Dan
Jerry P - 07 Nov 2006 21:11 GMT
You mean Google needs to be made compatible to work with IE7

> Arnold wrote  on Mon, 6 Nov 2006 12:09:02 -0800:
>
[quoted text clipped - 20 lines]
>
> Dan
Daniel Crichton - 08 Nov 2006 09:09 GMT
Jerry wrote  on Tue, 7 Nov 2006 16:11:34 -0500:

> You mean Google needs to be made compatible to work with IE7

Yes. That's what I implied in my post.

Dan
Draco - 06 Nov 2006 17:39 GMT
I have installed IE7 on my Laptop Running XP Home. Didn’t change any settings
just opened the browser and my home page came up. Using IE7 now to post this
hasn’t crashed once. All my old settings were still there. Still getting used
to the new interface. What systems are you running.

> Here's an idea:  try releasing software that doesn't crash all the f******
> time.
[quoted text clipped - 7 lines]
>
> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=03f4
5567-3412-4eae-a44c-b73a950a769b&dg=microsoft.public.internetexplorer.general
 
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