IE6 still loads after IE7 install.

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Jonch - 29 Apr 2007 12:28 GMT

I just installed IE7 from the M/S website and when I click on the IE desktop
icon the IE6 front page loads but says it is IE7 (help/about). When I click
on a link it locks up for about 30 sec. and the the IE7 front page loads and
all is OK. The IE desktop icon did dot change after the install. I think it
is still linked to the IE6 directory but I can't find a new version
IExplore.exe to link to.

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Robert Aldwinckle - 29 Apr 2007 13:20 GMT

>I just installed IE7 from the M/S website and when I click on the IE desktop
> icon the IE6 front page loads but says it is IE7 (help/about).

What menu items do you see if you right-click that icon?
If there is a Properties item what are its tabs and contents?

Hint: there is a very simple explanation for your symptom
which your symptom description so far does not rule out.

> When I click
> on a link it locks up for about 30 sec. and the the IE7 front page loads and
> all is OK. The IE desktop icon did dot change after the install. I think it
> is still linked to the IE6 directory but I can't find a new version
> IExplore.exe to link to.

What do you see if you Run... (e.g. press Win-R and enter:)

iexplore.exe -nohome -extoff

Note: to use what that usually shows you need to click on the Stop button
and then reply to the No Add-ons prompt.

HTH

Robert Aldwinckle
---

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Jonch - 29 Apr 2007 17:22 GMT

When I right click on the desk top IE icon ther is a "Properties" item at the
bottom and it has 4 tabs"General-Shortcut-Compatabilty-Virus Property"the
Target is "C:\Program Files\Internet Explorer\IEXPLORE.EXE" ans the Start in
is Unser shortcut %HOMEDRIVE%%HOMEPATH%. If I type in the "Run" comand I get
IE7.
Another thing I noticed after my first post is that after IE7 opens I have
open Task Bar Tabs for both IE6 & IE7.

> >I just installed IE7 from the M/S website and when I click on the IE desktop
> > icon the IE6 front page loads but says it is IE7 (help/about).
[quoted text clipped - 22 lines]
> Robert Aldwinckle
> ---

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Robert Aldwinckle - 30 Apr 2007 17:02 GMT

> When I right click on the desk top IE icon ther is a "Properties" item at the
> bottom and it has 4 tabs"General-Shortcut-Compatabilty-Virus Property"the
> Target is "C:\Program Files\Internet Explorer\IEXPLORE.EXE" ans the Start in
> is Unser shortcut %HOMEDRIVE%%HOMEPATH%.

There are some odd things in that description, I think.
E.g. instead of Virus Property I have a tab labeled Security.
Does this perhaps mean that you had your AV app running
during the install phase of IE7 and that it intercepted and inhibited
parts of the update?

Also, where did the IE7 iexplore.exe get installed?
AFAIK it should be in %ProgramFiles%\Internet Explorer\
Is the drive pointed to by %ProgramFiles% not C: ?

I'm not sure what all Start In: is used for. If it is just for finding data files
(e.g. not executables) I suppose it won't matter where you point it.
FWIW I don't have anything in that field.

> If I type in the "Run" comand I get
> IE7.
> Another thing I noticed after my first post is that after IE7 opens I have
> open Task Bar Tabs for both IE6 & IE7.

Yes, because they are different programs. ; )

Glad to see you finally managed to avoid your problem symptom.
I agree with PA Bear; I'm not sure that you have had a clean install.

Robert
---

>> >I just installed IE7 from the M/S website and when I click on the IE desktop
>> > icon the IE6 front page loads but says it is IE7 (help/about).
[quoted text clipped - 22 lines]
>> Robert Aldwinckle
>> ---

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Jonch - 29 Apr 2007 17:36 GMT

I fixed the problem.
I did a search for iexplore.exe and it found both the IE6 & IE7 .exe's so I
made a new desktop shortcut to the IE7 .exe file and all is working now.
Thans for the help.

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PA Bear - 29 Apr 2007 16:15 GMT

You may have a horked install of IE7. I suggest that you...

1. Uninstall IE7 (which automatically returns you to IE6) per
http://www.ie-vista.com/kbase2.html

2. Uninstall all toolbars

3. Reinstall IE7 per http://www.ie-vista.com/known_issues.html#pre-install,
and using http://www.microsoft.com/windows/ie/default.mspx as the
installation source, not Automatic/Windows Update.

Also see:

IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa
re-Applications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/workshop/essentials/whatsnew/whatsnew_70_sdk.asp?frame=true

Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> I just installed IE7 from the M/S website and when I click on the IE
> desktop
[quoted text clipped - 6 lines]
> is still linked to the IE6 directory but I can't find a new version
> IExplore.exe to link to.

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