Downloading spreadsheets

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Eileen - 20 Jun 2007 18:14 GMT

When I try to download a document or spreadsheet, I receive an error message
that the website cannot be found. This does not seem to be a problem using
another computer. Is the problem in the security settings? If not where? How
do I fix?

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Eileen

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Leonard Grey - 20 Jun 2007 18:29 GMT

How can anyone help you without knowing what version of Internet
Explorer you have, what version of Windows you have, what URL you are
downloading from, what document or spreadsheet you're talking about or
the exact wording of the message you are seeing?

---
Leonard Grey
Errare humanum est

> When I try to download a document or spreadsheet, I receive an error message
> that the website cannot be found. This does not seem to be a problem using
> another computer. Is the problem in the security settings? If not where? How
> do I fix?

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Eileen - 20 Jun 2007 18:49 GMT

I have Internet Explorer 6.0
I am trying to download a .doc file
I have Windows XP
and the error message reads:
Interne Explorer was not able to open this Internet site
4eedfc0606818aedc38oneredir=1 from 65.55.185.110.
The requested site is either unavailable or cannot be found. Please try
again later.
Sorry, I didn't realize all of that made a difference.

Signature

Eileen

> How can anyone help you without knowing what version of Internet
> Explorer you have, what version of Windows you have, what URL you are
[quoted text clipped - 9 lines]
> > another computer. Is the problem in the security settings? If not where? How
> > do I fix?

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Leonard Grey - 20 Jun 2007 19:08 GMT

"...what URL you are downloading from, what document or spreadsheet
you're talking about..."

---
Leonard Grey
Errare humanum est

> I have Internet Explorer 6.0
> I am trying to download a .doc file
[quoted text clipped - 5 lines]
> again later.
> Sorry, I didn't realize all of that made a difference.

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Robert Aldwinckle - 21 Jun 2007 01:41 GMT

>I have Internet Explorer 6.0
> I am trying to download a .doc file
[quoted text clipped - 4 lines]
> The requested site is either unavailable or cannot be found. Please try
> again later.

<cmd_output>
Tracing route to 65.55.185.110 over a maximum of 30 hops

...
16 39 ms 39 ms 39 ms ge-7-0-0-0.bl2-64c-1b.ntwk.msn.net [207.46.34.138]
17 * * * Request timed out.
</cmd_output>

Site has something to do with MSN?

<cmd_output>

>telnet 65.55.185.110 80

Connecting To 65.55.185.110...Could not open connection to the host, on port 80: Connect failed
</cmd_output>

But it's not an HTTP site. Is it an FTP site?

<cmd_output>

>ftp 65.55.185.110

Connected to 65.55.185.110.
Connection closed by remote host.
</cmd_output>

Possibly.

> Sorry, I didn't realize all of that made a difference.

All details make a difference. ; )

FYI

Robert Aldwinckle
---

>> How can anyone help you without knowing what version of Internet
>> Explorer you have, what version of Windows you have, what URL you are
[quoted text clipped - 9 lines]
>> > another computer. Is the problem in the security settings? If not where? How
>> > do I fix?

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