Internet Explorer 7 will not work at all after install

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qitnotify - 22 Jun 2007 17:43 GMT

IE6 works just fine on my computer, but once I install IE7 it doesn't work at
all. When I click on any of the links to open it, nothing will open. I've
also notice that after installing IE7 the Internet Options link in the
control panel disappears. But when I uninstall it and go back to IE6, it
appears again in the control panel. I've tried everything. From installing
in safe mode to running multiple spyware checkers. I'm out of ideas. Has
anybody else experienced this problem?

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Leonard Grey - 22 Jun 2007 18:20 GMT

Do you have the same problem when you run Internet Explorer 7 without
add-ons?

Start > All Programs > Accessories > System Tools > Internet Explorer
(No Add-ons)

Did you follow these instructions exactly when installing IE 7?
http://www.ie-vista.com/known_issues.html#pre-install

Download the installer and install from your hard disk:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

---
Leonard Grey
Errare humanum est

> IE6 works just fine on my computer, but once I install IE7 it doesn't work at
> all. When I click on any of the links to open it, nothing will open. I've
[quoted text clipped - 3 lines]
> in safe mode to running multiple spyware checkers. I'm out of ideas. Has
> anybody else experienced this problem?

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PA Bear - 22 Jun 2007 20:28 GMT

1. Does this behavior persist if you start IE7 in No Add-ons mode?

To start IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and don't reinstall IE7, does this behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa
re-Applications.aspx

Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> IE6 works just fine on my computer, but once I install IE7 it doesn't work
> at all. When I click on any of the links to open it, nothing will open.
[quoted text clipped - 5 lines]
> in safe mode to running multiple spyware checkers. I'm out of ideas. Has
> anybody else experienced this problem?

Reply to this Message

qitnotify - 22 Jun 2007 20:46 GMT

I've already tried all of those things, with the same results. The program
doesn't open or respond at all. As soon as I uninstall it, IE6 works
perfectly fine like nothing happened.

> 1. Does this behavior persist if you start IE7 in No Add-ons mode?
>
[quoted text clipped - 34 lines]
> > in safe mode to running multiple spyware checkers. I'm out of ideas. Has
> > anybody else experienced this problem?

Reply to this Message

PA Bear - 22 Jun 2007 21:11 GMT

You may have had a horked (dirty; bad; flawed) install of IE7. I suggest
that you..,

1. Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).

2. Reinstall IE7 per http://www.ie-vista.com/known_issues.html#pre-install,
and using http://www.microsoft.com/windows/downloads/default.mspx as the
installation source, not Automatic/Windows Update.

Also see:

IEBlog : IE7 Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa
re-Applications.aspx

What's New in Internet Explorer 7
http://msdn.microsoft.com/workshop/essentials/whatsnew/whatsnew_70_sdk.asp?frame=true

Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> I've already tried all of those things, with the same results. The
> program
[quoted text clipped - 49 lines]
>>> Has
>>> anybody else experienced this problem?

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