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Windows Forum / Internet Explorer / General Topics / June 2007IE7 shuts down when I try to view particular blog entries
OK here goes. I've tried to fix this myself but no joy. I'm running IE7 on Windows XP Media Center Edition with all the updates etc. in place. When I try to look at my blog entries IE7 just shuts down. It doesn't happen for all entries, just some. When it happens for one it always happens for that one. IE7 on "Add/Remove Programs" doresn't have an uninstall option. Offending entries are OK on IE6 machine. Problem persists even when running without add-ons. For an example, try the first blog entry at http:\\diandowen.livejournal.com and click on the comments link for the first blog entry (currently sitting at 21 comments.) If I can provide any other info to help answer this, please ask. Thanks for whatever help you can give. Do you experience the same problem when you run IE 7 with no add-ons? Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) --- Leonard Grey Errare humanum est > OK here goes. I've tried to fix this myself but no joy. > [quoted text clipped - 14 lines] > If I can provide any other info to help answer this, please ask. Thanks for > whatever help you can give. I think I said in my original post that the problem persists even when I run without add-ons. If I didn't, I meant to. > Do you experience the same problem when you run IE 7 with no add-ons? > [quoted text clipped - 23 lines] > > If I can provide any other info to help answer this, please ask. Thanks for > > whatever help you can give. The next step in the troubleshooting regimen is to reset Internet Explorer to it's default settings: Tools > Internet Explorer > Advanced tab > Reset Internet Explorer settings Here are the remaining steps: * Check for conflicts with existing software, particularly security software * Scan for and remove malware * Remove and re-install Internet Explorer following published directions --- Leonard Grey Errare humanum est > I think I said in my original post that the problem persists even when I run > without add-ons. If I didn't, I meant to. [quoted text clipped - 26 lines] >>> If I can provide any other info to help answer this, please ask. Thanks for >>> whatever help you can give. I can't RIES as it tells me that all windows and programs need to be shut down, even though I've got nothing else running except IE7. As far as removing and reinstalling IE7 under published directions is concerned, none of the published directions works for me as a) IE7 does not have a remove option on Add/Remove Programs and b) there is no spuninst.exe file in the referenced folder. Thanks > The next step in the troubleshooting regimen is to reset Internet > Explorer to it's default settings: [quoted text clipped - 39 lines] > >>> If I can provide any other info to help answer this, please ask. Thanks for > >>> whatever help you can give. >I can't RIES as it tells me that all windows and programs need to be shut > down, even though I've got nothing else running except IE7. [quoted text clipped - 5 lines] > spuninst.exe > file in the referenced folder. You said in your first post that it doesn't shut down immediately for all sites, so I can't see why you can't run RIES. Also, you can run RIES from the Internet Options in the Control Panel.  SignatureFrank Saunders, MS-MVP OE/WM Do not send mail. Cannot reproduce. 1. Does the problem persist if you Reset IE7 Settings (RIES)? http://support.microsoft.com/kb/923737 <= Read before using! 2. If you uninstall (a) "Windows Internet Explorer 7" via Add/Remove Programs (which automatically returns you to IE6), as well as (b) all toolbars and (c) all third-party Windows Themes (including Window Blinds) and don't reinstall IE7, does this behavior persist? Uninstalling IE7 http://www.ie-vista.com/kbase2.html How to uninstall Internet Explorer 7: http://support.microsoft.com/kb/927177 IE7 (Un)Installation and Anti-Malware Applications: http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa re-Applications.aspx Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org > OK here goes. I've tried to fix this myself but no joy. > [quoted text clipped - 18 lines] > for > whatever help you can give. 1. Unable to RIES because it insists I close all windows and programs even though I'm not running any. 2. unable to uninstall IE7 because Add/Remove Programs entry doesn't have that option and relevant folder in Windows does not contain spuninst.exe file. Thanks. > Cannot reproduce. > [quoted text clipped - 36 lines] > > for > > whatever help you can give. Do you use "Registry cleaners" or have you run Windows Live Safety Center's Clean-up Scan? [Just a question, NOT a recommendation to do so.] Sounds like your install of IE7 is horked. A format & reinstall is the only way to get things straightened out. A Repair Install will *not* help. Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org > 1. Unable to RIES because it insists I close all windows and programs > even [quoted text clipped - 53 lines] >>> for >>> whatever help you can give. > OK here goes. I've tried to fix this myself but no joy. > [quoted text clipped - 4 lines] > > IE7 on "Add/Remove Programs" doresn't have an uninstall option. Did IE7 come preinstalled on that machine? > Offending entries are OK on IE6 machine. Problem persists even when running > without add-ons. > > For an example, try the first blog entry at http:\\diandowen.livejournal.com > and click on the comments link for the first blog entry (currently sitting at > 21 comments.) So just to be clear we click on the count to go here?: http://diandowen.livejournal.com/13035.html > If I can provide any other info to help answer this, please ask. Thanks for > whatever help you can give. What happens if you disable scripting? You probably could even use the IE Dev Toolbar to Disable: Scripting more conveniently than changing security settings. If that helps you might also get a clue by trying a script debugger but the livejournal.com scripts aren't making that easy... ; ] Good luck Robert Aldwinckle --- Yes, that's the link. Incidentally, I tried it from your message and it still shuts down. I'm sorry. I don't know how to disable scripting. I don't see an IE Dev toolbar anywhere. Thanks > > OK here goes. I've tried to fix this myself but no joy. > > [quoted text clipped - 30 lines] > Robert Aldwinckle > --- > Yes, that's the link. Incidentally, I tried it from your message and it > still shuts down. I'm sorry. I don't know how to disable scripting. Well one way is to set your security zone level to High. E.g. doubleclick on the security zone icon in the Status bar and use Default Level (to see the level slider), then drag the slider up. (Or press Alt-D,Alt-L,CursorUp,etc.) > I don't see an IE Dev toolbar anywhere. It's an add-on available from MSDN downloads. BTW if you have been trying to use RIES from an IE window be aware that you can use the equivalent Internet Properties dialog either from the Control Panel for its Internet Options applet or by Run... (e.g. press Win-R and enter:) control inetcpl.cpl,,6 (the ,,6 puts you right in the Advanced tab where the RIES button is.) Note that the KB923737 article actually mentions this option: <quote> Note If you cannot start Internet Explorer 7 for some reason, use RIES from Internet Options in Control Panel. </quote> However, if your problem has to do with scripting or XML I'm not sure that RIES will be enough. Good luck Robert --- > Thanks > [quoted text clipped - 32 lines] >> Robert Aldwinckle >> --- |
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