IE7 SHUTSDOWN WHEN CLICKING ON A LINK THEN RESTARTS

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JTRADER - 26 Jun 2007 22:49 GMT

IE7 SHUTSDOWN WHEN CLICKING ON A LINK THEN RESTARTS. I HAVE TRIED EVRYTHING
I CAN THINK OF. I TRIED ANT-VIRUS AND SPYWARE BOTH SHOWED CLEAN. WHEN IT
SHUTSDOWN IT TRIES TO REPORT TO MICROSOFT BUT COMES UP WITH NO SOLUTION. I
LOOKED AT THE REPORT HISTORY AND GET THE INFO BUT IT DOESN'T MEN ANYTHING TO
ME. I WILL ADD IT BELOW. I'M USING VISTA HOME PREMIUM. ANY HELP WOULD BE
GREAT AS I'VE BEEN TRYING TO FIX THIS FOR ABOUT 12 HOURS.

Product
Internet Explorer

Problem
Stopped working

Date
6/26/2007 1:08 PM

Status
Report Sent

Problem signature
Problem Event Name:    APPCRASH
Application Name:    iexplore.exe
Application Version:    7.0.6000.16473
Application Timestamp:    46296d48
Fault Module Name:    StackHash_d6aa
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c0000005
Exception Offset:    00140000
OS Version:    6.0.6000.2.0.0.768.3
Locale ID:    1033
Additional Information 1:    d6aa
Additional Information 2:    550813108d42c370043e28bb37aac5af
Additional Information 3:    d6aa
Additional Information 4:    550813108d42c370043e28bb37aac5af

Extra information about the problem
Bucket ID:    446966331

Reply to this Message

Don Varnau - 26 Jun 2007 23:18 GMT

Hi,
You may have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.

The troublesome program may not show up as an add-on. Disable other
security, privacy, ad-blocking programs to see if one of them is causing the
problem. Any program that interacts with Internet Explorer could be causing
this. The connection with IE may not be obvious, such as Google Desktop.

A firewall will probably not be causing this problem, but *be sure* to turn
on the Windows Firewall from Control Panel> Windows Firewall before
disabling a third-party firewall or security suite during testing.

Hope this helps,
Don
[MS MVP- IE]

> IE7 SHUTSDOWN WHEN CLICKING ON A LINK THEN RESTARTS. I HAVE TRIED EVRYTHING
> I CAN THINK OF. I TRIED ANT-VIRUS AND SPYWARE BOTH SHOWED CLEAN. WHEN IT
[quoted text clipped - 34 lines]
> Extra information about the problem
> Bucket ID: 446966331

Reply to this Message

PA Bear - 27 Jun 2007 00:24 GMT

[Posting in all caps is considered SHOUTING here.]

Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

More:

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> IE7 SHUTSDOWN WHEN CLICKING ON A LINK THEN RESTARTS. I HAVE TRIED
> EVRYTHING
[quoted text clipped - 38 lines]
> Extra information about the problem
> Bucket ID: 446966331

Reply to this Message