Windows Forum / Internet Explorer / General Topics / July 2007
Surprise ... Cookies
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jennw2002 - 27 Jun 2007 05:12 GMT I, too, am having some major problems with my cookies. They're set to low, but not a single website has cookies retained for it. I wiped out everything (passwords, temp files, etc), restarted the computer and that didn't work, either. It's not saving anything when I click "remember my info" (or something close to that). It's also not remembering what websites are okay for pop-up's (I had to struggle to make this thread!). It's been like this for more than a week and I'm pretty clueless as to what to do. I've disabled my firewall (both windows and 3rd party), ran a spyware check and virus check and came up with nothing.
Leonard Grey - 27 Jun 2007 05:32 GMT Do you have security software that is set to erase your cookies?
--- Leonard Grey Errare humanum est
> I, too, am having some major problems with my cookies. They're set to low, > but not a single website has cookies retained for it. I wiped out everything [quoted text clipped - 5 lines] > my firewall (both windows and 3rd party), ran a spyware check and virus check > and came up with nothing. jennw2002 - 27 Jun 2007 05:42 GMT At one point in time.. and that was if I set it to erase them. I changed all of those settings w/o success. Currently, I have no security software running.
> Do you have security software that is set to erase your cookies? > [quoted text clipped - 11 lines] > > my firewall (both windows and 3rd party), ran a spyware check and virus check > > and came up with nothing. Leonard Grey - 27 Jun 2007 05:48 GMT "Currently, I have no security software running."
No anti-virus? No anti-malware? No firewall? Cookies are the least of your worries.
--- Leonard Grey Errare humanum est
> At one point in time.. and that was if I set it to erase them. I changed all > of those settings w/o success. Currently, I have no security software running. [quoted text clipped - 14 lines] >>> my firewall (both windows and 3rd party), ran a spyware check and virus check >>> and came up with nothing. jennw2002 - 27 Jun 2007 06:04 GMT It was only for the purpose of this thread to test. I've enabled everything again, though.
> "Currently, I have no security software running." > [quoted text clipped - 23 lines] > >>> my firewall (both windows and 3rd party), ran a spyware check and virus check > >>> and came up with nothing. Robert Aldwinckle - 27 Jun 2007 15:32 GMT > At one point in time.. and that was if I set it to erase them. I changed all > of those settings w/o success. Currently, I have no security software running. Just disabled? Which one is it? Some security software apparently does not really disable as well as you might expect and instead actually has to be removed to have the desired effect. Also, there are even cases then of the uninstall not working properly, so then you have to visit the web site of the company which makes it for special instructions or an improved uninstaller.
Good luck
Robert Aldwinckle ---
>> Do you have security software that is set to erase your cookies? >> [quoted text clipped - 11 lines] >> > my firewall (both windows and 3rd party), ran a spyware check and virus check >> > and came up with nothing. PA Bear - 27 Jun 2007 22:10 GMT Windows version? IE version?
Managing Cookies http://support.microsoft.com/?kbid=283185 http://inetexplorer.mvps.org/archive/answers.htm#cookies
Web Site Reports That You Must Enable Cookies http://support.microsoft.com/?kbid=299331
Error Message: Not Accepting Cookies http://support.microsoft.com/?kbid=175662
Troubleshooting Secure Sites (WinXP/IE6 SP1) http://support.microsoft.com/default.aspx?scid=kb;en-us;813444 http://inetexplorer.mvps.org/answers2.htm#secure_sites
Troubleshooting Secure Site (WinXP/IE6 SP2 & IE7) http://support.microsoft.com/default.aspx?scid=kb;en-us;870700
 Signature ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org
> I, too, am having some major problems with my cookies. They're set to low, > but not a single website has cookies retained for it. I wiped out [quoted text clipped - 7 lines] > my firewall (both windows and 3rd party), ran a spyware check and virus > check and came up with nothing. jennw2002 - 29 Jun 2007 04:58 GMT I'm using CA Internet Security Suite 2007. I'm running Windows XP Home and using IE 7.0
> Windows version? IE version? > [quoted text clipped - 25 lines] > > my firewall (both windows and 3rd party), ran a spyware check and virus > > check and came up with nothing. PA Bear - 29 Jun 2007 22:29 GMT You may have a horked (dirty; bad; flawed) install of IE7. I suggest that you..,
1. Uninstall IE7 (which automatically returns you to IE6) per http://www.ie-vista.com/kbase2.html
2. Uninstall all toolbars and third-party Windows Themes (including Window Blinds).
3. If the behavior does NOT persist in IE6, reinstall IE7 per http://www.ie-vista.com/known_issues.html#pre-install, and using http://www.microsoft.com/windows/downloads/default.mspx as the installation source, not Automatic/Windows Update.
Also see:
IEBlog : IE7 (Un)Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa re-Applications.aspx
 Signature ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org
> I'm using CA Internet Security Suite 2007. I'm running Windows XP Home and > using IE 7.0 [quoted text clipped - 37 lines] >>> my firewall (both windows and 3rd party), ran a spyware check and virus >>> check and came up with nothing. jennw2002 - 02 Jul 2007 03:54 GMT So far, so good. I uninstalled ie7 and reinstalled it. I don't know if it was causing it, but I had the Google toolbar on there that I uninstalled as well. I've been using ie for about 15 minutes now and it's saved everything.. *crosses fingers*
> You may have a horked (dirty; bad; flawed) install of IE7. I suggest that > you.., [quoted text clipped - 55 lines] > >>> my firewall (both windows and 3rd party), ran a spyware check and virus > >>> check and came up with nothing. PA Bear - 02 Jul 2007 23:34 GMT Thanks for posting back. If all remains well, try installing the most-recent version of Google Toolbar, if desired.
 Signature ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org
> So far, so good. I uninstalled ie7 and reinstalled it. I don't know if it > was causing it, but I had the Google toolbar on there that I uninstalled [quoted text clipped - 71 lines] >>>>> virus >>>>> check and came up with nothing. jennw2002 - 03 Jul 2007 04:44 GMT Bah.. maybe I spoke too soon. Nothing was saved when I turned the computer back on this morning. :(
> Thanks for posting back. If all remains well, try installing the > most-recent version of Google Toolbar, if desired. [quoted text clipped - 73 lines] > >>>>> virus > >>>>> check and came up with nothing. PA Bear - 03 Jul 2007 20:07 GMT Contact CA Support (or read your CA Internet Security's Help file more closely) to see if one or more settings in this security suite may be the culprit.
 Signature ~PA Bear
> Bah.. maybe I spoke too soon. Nothing was saved when I turned the computer > back on this morning. :( [quoted text clipped - 85 lines] >>>>>>> virus >>>>>>> check and came up with nothing.
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