IE7 cookies problem

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gedecker@gmail.com - 27 Jun 2007 11:36 GMT

I have owned my PC since October, 2006. I have consistently been
running IE7, and I have had little problems until now. About 2 weeks
ago, I noticed that I was having to repeatedly sign into web pages.
Prior to that, I could sign in to my Gmail, Yahoo, and several other
services, and I would only be prompted for a password every other week
or so. Now, I am being prompted every day after I turn on the PC -
sometimes, several times each day. My passwords are being saved (I
can double-click on the sign-in box, and it will auto-fill the user
name and password fields for me), but the cookies are somehow being
expired. The cookies seem to be there when I do a View Files in IE7
options. I have tried deleting temp files and cookies numerous
times. I have checked and double-checked my IE options, even tried
putting adding Google and Yahoo into the privacy Allow list, but
nothing works. I have checked my antivirus, anti-spam, and firewall
settings (CA Security Center), nothing is set to delete cookies (I
even disabled the CA Firewall, reverting to the Windows firewall). I
am running Windows XP Media Center Edition and IE7. I have ran
complete scans with the CA Anti-Virus and the CA Anti-Spyware, nothing
is turned up. What could have happened? How can I fix this?

Reply to this Message

Don Varnau - 27 Jun 2007 20:23 GMT

Hi,
Is CCleaner installed? An earlier version of CCleaner caused cookie problems
even when cookie managment was disabled.

Don
[MS MVP- IE]

> I have owned my PC since October, 2006. I have consistently been
> running IE7, and I have had little problems until now. About 2 weeks
[quoted text clipped - 15 lines]
> complete scans with the CA Anti-Virus and the CA Anti-Spyware, nothing
> is turned up. What could have happened? How can I fix this?

Reply to this Message

gedecker@gmail.com - 28 Jun 2007 03:12 GMT

> Hi,
> Is CCleaner installed? An earlier version of CCleaner caused cookie problems
[quoted text clipped - 28 lines]
>
> - Show quoted text -

No, I did not have CCleaner installed. For troubleshooting purposes,
today I removed the CA Security Suite and replaced it with McAfee
SecurityCenter, although I have successfully been running the CA
Security Suite since January. This problem started happening roughly
two weeks ago. Also, being a computer support professional myself, I
wonder if rebuilding my profile might solve the issue (although that
is a last-ditch solution at best).

Reply to this Message

Don Varnau - 28 Jun 2007 11:14 GMT

> > <gedec...@gmail.com> wrote in message
> >
[quoted text clipped - 19 lines]
> > > complete scans with the CA Anti-Virus and the CA Anti-Spyware, nothing
> > > is turned up. What could have happened? How can I fix this?- Hide quoted text -

> > Hi,
> > Is CCleaner installed? An earlier version of CCleaner caused cookie problems
> > even when cookie managment was disabled.

> No, I did not have CCleaner installed. For troubleshooting purposes,
> today I removed the CA Security Suite and replaced it with McAfee
[quoted text clipped - 3 lines]
> wonder if rebuilding my profile might solve the issue (although that
> is a last-ditch solution at best).

Have you tried deleting the Cookies folder for your user account (by logging
in as another user with admin privileges?)

Don
[MS MVP- IE]

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gedecker@gmail.com - 28 Jun 2007 11:16 GMT

On Jun 27, 9:12 pm, gedec...@gmail.com wrote:

> > Hi,
> > Is CCleaner installed? An earlier version of CCleaner caused cookie problems
[quoted text clipped - 38 lines]
>
> - Show quoted text -

FYI - Just to follow-up on this matter - after removing the CA
Security Suite and installing McAfee SecurityCenter, I had no problems
all night long. I shut my PC down overnight, and when I woke up, I
powered it back up. My web sites seem to be remembering their
passwords again - problem solved. Something must have changed within
the CA Security Suite that was affecting my cookies and/or their
behavior.

Reply to this Message

Don Varnau - 29 Jun 2007 11:18 GMT

> On Jun 27, 9:12 pm, gedec...@gmail.com wrote:

> > > <gedec...@gmail.com> wrote in message
> >
[quoted text clipped - 19 lines]
> > > > complete scans with the CA Anti-Virus and the CA Anti-Spyware, nothing
> > > > is turned up. What could have happened? How can I fix this?

> > > Hi,
> > > Is CCleaner installed? An earlier version of CCleaner caused cookie problems
> > > even when cookie managment was disabled.
> >
> > > Don
> > > [MS MVP- IE]

> > No, I did not have CCleaner installed. For troubleshooting purposes,
> > today I removed the CA Security Suite and replaced it with McAfee
[quoted text clipped - 3 lines]
> > wonder if rebuilding my profile might solve the issue (although that
> > is a last-ditch solution at best).- Hide quoted text -

> FYI - Just to follow-up on this matter - after removing the CA
> Security Suite and installing McAfee SecurityCenter, I had no problems
[quoted text clipped - 3 lines]
> the CA Security Suite that was affecting my cookies and/or their
> behavior.

Go figure ;-)
Thanks for the update.

Don

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