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Windows Forum / Internet Explorer / General Topics / June 2007

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Network refuses to stay connected

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marypoppins2008 - 29 Jun 2007 04:46 GMT
I just bought a laptop for school that has Windows Vista, and uses McAffe. I
was able to connect to the internet through a modem we use with our XP
desktop, (wirelessley) but every couple minutes it throws me offline and I
have to reconnect. I think there is a setting somehwere maybe in the firewall
or even in network options but I cant find anything that is fixing the
problem. I've let Vista try to diagnose the problem, and all the suggestions
dont seem to be the problem. Can someone help me identify and fix this
problem?

Thanks
Frank Saunders, MS-MVP OE/WM - 29 Jun 2007 10:40 GMT
>I just bought a laptop for school that has Windows Vista, and uses McAffe.
>I
[quoted text clipped - 9 lines]
>
> Thanks

What if you uninstall McAfee?

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Frank Saunders, MS-MVP OE/WM
Do not send mail.

marypoppins2008 - 29 Jun 2007 18:52 GMT
I tried uninstalling mcaffee and disabling windows firewall. Still no
internet connection.

> >I just bought a laptop for school that has Windows Vista, and uses McAffe.
> >I
[quoted text clipped - 11 lines]
>
> What if you uninstall McAfee?
Susdaluga - 29 Jun 2007 20:44 GMT
I'm having the exact same problem and I don't have MacAfee.  I reboot and it
connects for about 2 minutes then disconnects.  Very frustrating.

Susdaluga

> I tried uninstalling mcaffee and disabling windows firewall. Still no
> internet connection.
[quoted text clipped - 14 lines]
> >
> > What if you uninstall McAfee?
Frank Saunders, MS-MVP OE/WM - 30 Jun 2007 00:45 GMT
>I tried uninstalling mcaffee and disabling windows firewall. Still no
> internet connection.
[quoted text clipped - 16 lines]
>>
>> What if you uninstall McAfee?

Turn the Windows Firewall back on.

1. Incompatible add-ons:  What if you right click the IE icon on the desktop
and choose Start Without Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings.

3. Malware already installed on the computer:  Help with malware
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

Signature

Frank Saunders, MS-MVP OE/WM
Do not send mail.

Gistcheckin - 30 Jun 2007 01:12 GMT
How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/kb/936211
Signature

Gistcheckin

> >I tried uninstalling mcaffee and disabling windows firewall. Still no
> > internet connection.
[quoted text clipped - 47 lines]
> what else is being carried along.  Don't install any extras you're not sure
> of.
Robert Aldwinckle - 30 Jun 2007 13:39 GMT
>I just bought a laptop for school that has Windows Vista, and uses McAffe. I
> was able to connect to the internet through a modem we use with our XP
> desktop, (wirelessley) but

> every couple minutes it throws me offline

Please be more precise when providing a symptom description.
What exactly are you seeing?

> and I have to reconnect.

What do you have to do?

> I think there is a setting somehwere maybe in the firewall
> or even in network options but I cant find anything that is fixing the
> problem. I've let Vista try to diagnose the problem, and all the suggestions
> dont seem to be the problem. Can someone help me identify and fix this
> problem?

It's not really an IE issue.  You may get better assistance from your ISP
or a Vista newsgroup.   Cross-posting for convenience.

> Thanks

Good luck

Robert Aldwinckle
---
 
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