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Windows Forum / Internet Explorer / General Topics / July 2007MIE 7 Crashes When I Try to Cut/Copy
Whenever I highlight text in a webpage, right-click, and click on copy or cut my browser crashes. Any ideas what the problem may be? What Windows Version do you have? Vista? XP? Try starting IE with no add-ons - Right click on IE icon and select Start Without Add-ons. Does it still persist? Has this always happened with IE?  SignatureGistcheckin > Whenever I highlight text in a webpage, right-click, and click on copy or > cut my browser crashes. Any ideas what the problem may be? I'm running it in XP with SP2. I tried disabling the add ons and it didn't help. I have a similar problem with other browsers, as well. Firefox doesn't crash, but it doesn't save the material I'm trying to copy/cut. Does that help? Thanks for the suggestion! > What Windows Version do you have? Vista? XP? > [quoted text clipped - 5 lines] > > Whenever I highlight text in a webpage, right-click, and click on copy or > > cut my browser crashes. Any ideas what the problem may be? Check Tools>Internet Options>Security Tab Click on Internet Zone Click on Custom Level Button Scroll down to Drag and Drop or Copy Paste Files Ensure Enable-On is checked. Click Ok twice SignatureGistcheckin > I'm running it in XP with SP2. I tried disabling the add ons and it didn't > help. I have a similar problem with other browsers, as well. Firefox doesn't [quoted text clipped - 10 lines] > > > Whenever I highlight text in a webpage, right-click, and click on copy or > > > cut my browser crashes. Any ideas what the problem may be? It is, indeed, selected. > Check Tools>Internet Options>Security Tab > Click on Internet Zone [quoted text clipped - 17 lines] > > > > Whenever I highlight text in a webpage, right-click, and click on copy or > > > > cut my browser crashes. Any ideas what the problem may be? > I'm running it in XP with SP2. I tried disabling the add ons and it didn't > help. I have a similar problem with other browsers, as well. Firefox [quoted text clipped - 12 lines] >> > copy or >> > cut my browser crashes. Any ideas what the problem may be? Do a thorough check for malware, following all of the steps at one of these Web pages. Help with malware: All MS-MVP Sites. http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://www.elephantboycomputers.com/page2.html#Removing_Malware http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/darnit.html http://www.mvps.org/sramesh2k/Malware_Defence.htm Unexplained computer behavior may be caused by deceptive software. http://support.microsoft.com/kb/827315 So How Did I Get Infected Anyway? For quite a few people it's by installing Messenger Plus, whose ads for malware don't identify the malware as such and try to convince you that you owe it to the author. See also: http://www.wilderssecurity.com/showthread.php?t=27971 Don't ever do a "default" install of anything. Always choose Custom and see what else is being carried along. Don't install any extras you're not sure of. SignatureFrank Saunders, MS-MVP OE/WM Do not send mail. I ran AdAware and it didn't detect anything (as per the suggestions of the first webpage you listed). Any other thoughts? > > I'm running it in XP with SP2. I tried disabling the add ons and it didn't > > help. I have a similar problem with other browsers, as well. Firefox [quoted text clipped - 35 lines] > what else is being carried along. Don't install any extras you're not sure > of. Ad-Aware does not scan for viruses, and it's not very good at what it does scan (adware and spyware). Frank suggested you perform a /thorough/ scan for malicious software - you should follow his recommendations. --- Leonard Grey Errare humanum est > I ran AdAware and it didn't detect anything (as per the suggestions of the > first webpage you listed). Any other thoughts? [quoted text clipped - 37 lines] >> what else is being carried along. Don't install any extras you're not sure >> of. Do a thorough check for malware, following ALL of the steps at one of these Web pages. >I ran AdAware and it didn't detect anything (as per the suggestions of the > first webpage you listed). Any other thoughts? [quoted text clipped - 46 lines] >> sure >> of. I've completed all of the steps in the websites, and several of the programs I've used indicated that my PC is malware and virus-free. The error message I get when MIE crashes indicates that the mshtmled.dll file is the problem. Does that help at all? > Do a thorough check for malware, following ALL of the steps at one of these > Web pages. [quoted text clipped - 49 lines] > >> sure > >> of. > I've completed all of the steps in the websites, and several of the > programs I've used indicated that my PC is malware and virus-free. The > error > message I get when MIE crashes indicates that the mshtmled.dll file is the > problem. Does that help at all? Where did you post your HijackThis log? Can you post a link to it? SignatureFrank Saunders, MS-MVP OE/WM Do not send mail. |
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