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Windows Forum / Internet Explorer / General Topics / July 2007

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Cannot open web page with new IE7 download

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jdh413 - 13 Jul 2007 03:30 GMT
I have Windows XP SP2.  I installed IE7.  Upon rebooting and trying to open
IE it wouldn't open.  The window opens and says connected.  Everything slows
down.  My CPU is 100% being used with IE7 taking up 98-99% of that.  Once I
look at the task manager everything freezes.  I just uninstalled it back to
IE6.

What is the problem and how can it be fixed?
Thanks!
Leonard Grey - 13 Jul 2007 03:37 GMT
Do you have the same experience when you run IE 7 without add-ons?

[In XP: Start > All Programs > Accessories > System Tools > Internet
Explorer (No Add-ons)

or:

right-click the Internet Explorer icon on your desktop and select Start
Without Add-ons]

If so, enable add-ons one at a time until you find the add-on that is
causing your problem. Remove that add-on and replace it with a version
(from the publisher) that supports IE 7.

Any improvement after resetting IE 7 to its defaults?

[Tools  > Internet Options > Advanced tab > Reset Internet Explorer
settings > Reset button > close IE 7 and restart it]

Have you thoroughly scanned your system for malicious software with
/several/ of the better online scanners (Kaspersky, Eset, Trend Micro,
Panda, Sophos, Symantec etc.) and, if necessary, submitted a HiJack This
log to one of the expert web sites that analyze these logs?

Did you install IE 7 by following these directions /exactly/:
http://www.ie-vista.com/known_issues.html#pre-install

and by downloading the IE 7 installer from Microsoft:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

and installing directly from your hard disk, rather than installing
through Microsoft Update?

If not, you may have a damaged installation of Internet Explorer 7. In
this event you'll want to uninstall IE 7 (which returns you to IE 6) by
following these directions /exactly/
http://www.ie-vista.com/kbase2.html

and then re-install IE 7 as above.

---
Leonard Grey
Errare humanum est

> I have Windows XP SP2.  I installed IE7.  Upon rebooting and trying to open
> IE it wouldn't open.  The window opens and says connected.  Everything slows
[quoted text clipped - 4 lines]
> What is the problem and how can it be fixed?
> Thanks!
lazygizmo - 13 Jul 2007 12:42 GMT
i have the same sorta problem but when i open my ie it has about blank in the
address bar and will not open any pages i tried without the add ons but i
still have the same problem with the about blank thing so i got firefox and
now if i try and do anything in ie it does it in firefox

> Do you have the same experience when you run IE 7 without add-ons?
>
[quoted text clipped - 48 lines]
> > What is the problem and how can it be fixed?
> > Thanks!
Frank Saunders, MS-MVP OE/WM - 13 Jul 2007 15:29 GMT
>i have the same sorta problem but when i open my ie it has about blank in
>the
> address bar and will not open any pages i tried without the add ons but i
> still have the same problem with the about blank thing so i got firefox
> and
> now if i try and do anything in ie it does it in firefox

Please start your own thread instead of stealing someone else's.  You do NOT
have the same problem.

Signature

Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

jdh413 - 14 Jul 2007 00:44 GMT
I already uninstalled IE7 so I can't try your fixes.  When I get time I will
download IE7 again and start working through your approach.  
Can you give me an example of what an add-on would be?
Thanks.

> Do you have the same experience when you run IE 7 without add-ons?
>
[quoted text clipped - 48 lines]
> > What is the problem and how can it be fixed?
> > Thanks!
 
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