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HughJass - 13 Jul 2007 05:46 GMT

I am running IE7 on my laptop and I cannot get into www.facebook.com

It says I am using an incompatible browser and suugests I use Firefox or
Opera. I don't want to use a different browser! My desktop PC uses IE7 and
facebook opens fine. I need facebook on my laptop. Any suggestions?

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Bob J - 13 Jul 2007 09:40 GMT

Have you opened the site with other IE versions, before IE7.

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Regards
Bob J

> I am running IE7 on my laptop and I cannot get into www.facebook.com
>
> It says I am using an incompatible browser and suugests I use Firefox or
> Opera. I don't want to use a different browser! My desktop PC uses IE7 and
> facebook opens fine. I need facebook on my laptop. Any suggestions?

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HughJass - 23 Jul 2007 05:16 GMT

No, I just tried with IE7.

> Have you opened the site with other IE versions, before IE7.
>
[quoted text clipped - 3 lines]
> > Opera. I don't want to use a different browser! My desktop PC uses IE7 and
> > facebook opens fine. I need facebook on my laptop. Any suggestions?

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Bob J - 13 Jul 2007 09:44 GMT

I have just used IE7 . "facebooks" opened no problems.
I am not sure what the problem is, will try to let you know

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Regards
Bob J

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Robert Aldwinckle - 24 Jul 2007 00:35 GMT

>I am running IE7 on my laptop and I cannot get into www.facebook.com
>
> It says I am using an incompatible browser and suugests I use Firefox or
> Opera. I don't want to use a different browser! My desktop PC uses IE7 and
> facebook opens fine. I need facebook on my laptop. Any suggestions?

Be more specific. Does just opening this URL cause your symptom?

http://www.facebook.com/

Or are you getting that far and then trying to do something (such as use
the Login button?)

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LGM - 26 Jul 2007 01:34 GMT

I am having the same problem. I started creating an account in Facebook,
then bam, I got kicked out. Now no matter, what, just by going to
www.facebook.com I get an error stating:
"You are using an incompatible web browser.
Sorry, we're not cool enough to support your browser. Please keep it real
with one of the following browsers:

*Firefox
*Opera"
I contacted Facebook's tech support and they said that yes they support IE
7.0 and to delete the cookies and Temporary internet files then restart,
which I did, but still I cannot get in.

> >I am running IE7 on my laptop and I cannot get into www.facebook.com
> >
[quoted text clipped - 10 lines]
>
> ---

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Robert Aldwinckle - 01 Aug 2007 14:51 GMT

>I am having the same problem. I started creating an account in Facebook,
> then bam, I got kicked out. Now no matter, what, just by going to
> www.facebook.com I get an error stating:
> "You are using an incompatible web browser.

...

Sounds like your User-Agent is corrupt.
Try visiting this site to check your User-Agent
and how it might be being interpreted.

http://www.fiddlertool.com/useragent.aspx

Hmm... the focus of that page has changed. The diagnostic aspect
is now at the bottom. Do a Ctrl-f find for User-Agent to find it.

HTH

Robert
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