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Windows Forum / Internet Explorer / General Topics / July 2007

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IE7 drop down menus crash browser

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Elroyskimms - 13 Jul 2007 17:24 GMT
I've read about other people having this issue, but no one had a
solution. I coded a page using VB.Net (.Net 1.1) and on all of my
testing machines using IE6, everything works fine. I've tried 6
different machines running XP and IE7 and all of them crash when
clicking on a drop down menu on the site. Its not the same menu each
time, it seems to be random. I cannot find anything in the Event
Viewer giving any info. I thought it might be a security issue so I
moved  the domain into the trusted sites for the systems but that did
not resolve the issue.

Any solution that I have found relates to Start++ and Vista. None of
these systems are using Vista, all are running XP Pro. These drop down
lists are not set to Auto-Post back. Any ideas?

-E
Elroyskimms - 13 Jul 2007 17:58 GMT
UPDATE:

The problem happens on the 2nd click of the drop down menu and I can
recreate it consistently using this method. If I click the text in the
menu to expand it and then click the down arrow, the browser will
crash (close without warning and without any kind of alert). If I
reverse the clicking sequence, (arrow and then text) the result is the
same.

All of the affected machines are similar HP laptops. I've tried it on
a Toshiba laptop and the problem does not exist there. It may be
something related to their video drivers so I will pursue that as
well. But if anyone has any suggestions at all, please let me know.
Thanks!

-E

> I've read about other people having this issue, but no one had a
> solution. I coded a page using VB.Net (.Net 1.1) and on all of my
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>
> -E
Elroyskimms - 14 Jul 2007 05:20 GMT
RESOLUTION:

Once we isolated it down to notebooks of the same model (HP/Compaq
nc6320), we set out to see what was installed on those notebooks that
wasn't on any other systems (besides IE7). The end result was that
after removing HP Security Credential Manager and HP Protect Tools
Security Manager, the problem went away. Strangely this issue was only
on sites hosted on a particular server. Other sites generated using
the same code and hosted on a different server did not have this
issue. I don't understand the root cause but at least now the problem
has been resolved.

-E

> UPDATE:
>
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>
> - Show quoted text -
 
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