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Windows Forum / Internet Explorer / General Topics / July 2007

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Cannot open internet options from tools, desktop or anywhere help

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bob - 14 Jul 2007 22:36 GMT
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bob logsdon

PA Bear - 15 Jul 2007 00:07 GMT
Please see this page http://dts-l.org/goodpost.htm then post back to this
thread with the information we'd need to be able to assist you properly.
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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Gistcheckin - 15 Jul 2007 01:10 GMT
Windows Operating System?

If Vista and it worked before, do a system restore
If Windows XP, uninstall which will roll you back to IE6 and reinstall IE7
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Gistcheckin

Edward - 15 Jul 2007 17:26 GMT
I have the same problem in Windows Server 2003 - when I try to view internet
options I get an error message that the operation has been cancelled due to
restrictions on the computer. Does anyone know what those restrictions might
be or how I can remove them? Thank you, Edward.

> Windows Operating System?
>
> If Vista and it worked before, do a system restore
> If Windows XP, uninstall which will roll you back to IE6 and reinstall IE7
Frank Saunders, MS-MVP OE/WM - 15 Jul 2007 21:56 GMT
Close IE.
Open Regedit.
Find the value NoBrowserOptions and remove every instance of it.
It is most likely (but not necessarily) to be here:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions

You might try this from Mike Burgess first if you use SpyBot:
'Did you by chance run SpyBot's Immunize feature?
If so, you can unlock by unchecking the option to "Protect IE Control
Panel".
See  http://forums.spywareinfo.com/index.php?showtopic=6748

AdAware, MS Anti-Spyware and other anti-spyware and anti-virus programs may
have similar options.

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Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Edward_j_51 - 16 Jul 2007 04:34 GMT
Frank:
I did not see Internet Explorer under Microsoft (just Office and System
Certificates were under Software\Policies|Microsoft). However, now nothing
happens at all when I try to open Internet Explorer - the browser fails to
even open. The mouse icon changes briefly as if registering the click then
goes back to normal. When I turn on the computer I receive a message that
Internet Explorer needed to close giving me a chance to send an error report
to Microsoft, so I sent the report and that is when Internet Explorer failed
to open when I clicked on its icon. Could there be some other registry
problem preventing the browser from opening? Thank you, Edward.
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Have a great day.

> Close IE.
> Open Regedit.
[quoted text clipped - 10 lines]
> AdAware, MS Anti-Spyware and other anti-spyware and anti-virus programs may
> have similar options.
Frank Saunders, MS-MVP OE/WM - 16 Jul 2007 14:07 GMT
Did you do anything while you were there?
Did you search for the value NoBrowserOptions?

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Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

> Frank:
> I did not see Internet Explorer under Microsoft (just Office and System
[quoted text clipped - 25 lines]
>> may
>> have similar options.
Edward_j_51 - 17 Jul 2007 04:18 GMT
Frank:
I searched for NoBrowserOptions but could not find it. I did find Internet
Explorer under HKCurrentUser\Software\Microsoft but could not locate
NoBrowserOptions. Maybe I can get an IE 7 CD from a computer store and use it
to install IE 7 over again. I currently see IE 7 in Add or Remove Programs in
Control Panel but when I select IE 7 in Add or Remove Programs there is no
remove button on it. Would I have to remove the current IE 7 before trying to
install it from a new CD. If so, I'm not sure how to remove the current
installation. I have a dual operating system and IE 7 works on XP (C drive)
but not on Server 2003 (D drive). I would thus be attempting to install IE 7
from a CD into the D drive. Thank you for any advice, Edward.
Signature

Have a great day.

> Did you do anything while you were there?
> Did you search for the value NoBrowserOptions?
[quoted text clipped - 28 lines]
> >> may
> >> have similar options.
 
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