Okay, I have a tough one for you guys.
While working with Comcast to configure my cable modem, they did
something that destroyed my TV cable box. They are coming to the
house to look at that tomorrow. At the same time, I thought they got
my cable modem working, but now I can't connect.
Here are the details:
I can connect just great to the internet while I am at work but I
can't connect at home.
I can't connect at home either through my cable modem (direct) or even
using a neighbor's wireless when I could just a few days ago.
When I run diagnostics at home, it tells me that I have a Winsock
provider catalog issue and it asks me if I want to fix it. Even
though I fix it and restart my computer, I still cannot connect.
Comcast says their modem is working fine.
When I boot up in safe mode, I can get on the internet at home with no
problem. Back to regular mode and it won't connect.
Last night I removed the register directory listings for winsock and
winsock2 and then reinstalled the TCPIP protocol. This did not work
either, so I question whether or not it is a winsock issue?
I have Norton AV running, but I have the same issue even when I
disable it.
I have read a few postings about IE7 causing this problem and that I
may need to go back to IE6.
Anyone have any ideas???
Thanks,
Bill
jonathandh - 17 Jul 2007 15:12 GMT
Are you using a proxy server at work? If so, IE may be trying to contact it
at home to get to the Internet and, of course, failing. Check Internet
Options -> Connections -> LAN settings.
You might also try an ipconfig /release then an ipconfig /renew from a
command prompt at home.
> Okay, I have a tough one for you guys.
>
[quoted text clipped - 34 lines]
> Thanks,
> Bill