Can't install IE7

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Coach - 17 Jul 2007 15:18 GMT

I'm running IE6 on Windows XP and I can't upgrade to IE7.
I performed all the tasks in the KB article that the installationpointed to
but couldn't resolve the issue.
I have spyware and anti virus software on the computer and I witched them
off before installing but IE7 just won't install.
It keeps telling me to restart the computer and look at the same
troubleshooting article.

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Leonard Grey - 17 Jul 2007 15:43 GMT

Coach:

Nobody can tell what "the issue" is without details.

In any case, install IE 7 by following these directions /exactly/:
http://www.ie-vista.com/known_issues.html#pre-install

Download the IE 7 installer from Microsoft:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

and install directly from your hard disk, rather than installing through
Microsoft Update.

Otherwise, you may have a damaged installation of Internet Explorer 7.
In this event you'll want to uninstall IE 7 (which returns you to IE 6)
by following these directions /exactly/
http://www.ie-vista.com/kbase2.html

and then re-install IE 7 as above.

On a well-maintained computer these installation directions work
virtually every time. Too bad the instructions are so hard to find!

---
Leonard Grey
Errare humanum est

> I'm running IE6 on Windows XP and I can't upgrade to IE7.
> I performed all the tasks in the KB article that the installationpointed to
[quoted text clipped - 3 lines]
> It keeps telling me to restart the computer and look at the same
> troubleshooting article.

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