Printer Prints HTML code in IE7

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Candace Sparks - 19 Jul 2007 07:20 GMT

A client is having trouble printing pages from Web sites. The print comes
out in HTML code and is very small. I tried to uninstall printer and
reinstall, but no luck. Print is HP All-in-one 7410xi.

Has anyone come across this before? Is so, were you able to solve it?

Thank you for your help in advance!

Candace Sparks

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Robert Aldwinckle - 20 Jul 2007 03:03 GMT

>A client is having trouble printing pages from Web sites. The print comes
> out in HTML code and is very small. I tried to uninstall printer and
> reinstall, but no luck. Print is HP All-in-one 7410xi.
>
> Has anyone come across this before?

Others have reported it.

> Is so, were you able to solve it?

Don't know. I have asked questions and suggested tests
without any response. Here's one with some actual feedback:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.
public.internetexplorer.general&mid=73a87506-cdd9-42d9-9f8f-9dff02fdc070&sloc=en
-us

Do you have an AOL browser installed too?

> Thank you for your help in advance!
>
> Candace Sparks

BTW which OS? I was just about to cross-post to XP Printing
and noticed that you haven't disclosed that...

HTH

Robert Aldwinckle
---

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Candace Sparks - 23 Jul 2007 02:11 GMT

It is XP Pro. I think they might have AOL browser installed, but am not
sure. I will check that.

>>A client is having trouble printing pages from Web sites. The print comes
>> out in HTML code and is very small. I tried to uninstall printer and
[quoted text clipped - 24 lines]
> Robert Aldwinckle
> ---

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