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Windows Forum / Internet Explorer / General Topics / July 2007file browseui.dll.000 missing
tried to uninstall IE7 but system could not find a file named (browseui.dll.000) it stated "the file browseui.dll.000 on windows NT service Pack Uninstall Directory is needed". All i have now is a icon that won't work, nothing no properties, nothing have to use firefox. Uninstalling IE7 (which automatically returns you to IE6) http://www.ie-vista.com/kbase2.html How to uninstall Internet Explorer 7: http://support.microsoft.com/kb/927177 IE7 (Un)Installation and Anti-Malware Applications: http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa re-Applications.aspx  Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org > tried to uninstall IE7 but system could not find a file named > (browseui.dll.000) it stated "the file browseui.dll.000 on windows NT > service Pack Uninstall Directory is needed". All i have now is a icon > that > won't work, nothing no properties, nothing have to use firefox. Tried to uninstall using all the suggested methods. system still looking for a file called browseui.dll.000. each method of uninstall was canceled > Uninstalling IE7 (which automatically returns you to IE6) > http://www.ie-vista.com/kbase2.html [quoted text clipped - 9 lines] > > that > > won't work, nothing no properties, nothing have to use firefox. I assume you're running WinXP SP2. When did you install IE7 (approximate date)? Is "Windows Internet Explorer 7" still listed in Add/Remove Programs? Assuming IE7 is still installed, open C:\Program Files\Internet Explorer <=this folder, right-click on IEXPLORE.EXE, select Properties, select Version (tab) and tell us what version is displayed here (e.g., 7.0.6000.16473). Have you used a Registry cleaner (e.g., CCleaner; EasyCleaner; Registry Mechanic) or an "uninstaller" utility (e.g., Ashampoo Uninstaller) or have you run the Windows Live Safety Center's Cleanup or Full Service scan since you installed IE7? Have you attempted to overinstall IE7 due to some problems? Have you done a Repair Install of Windows since you installed IE7? The above notwithstanding, you may want to open a free Support Incident about this. Start here: https://support.microsoft.com/oas/default.aspx?&ln=en-us&x=14&y=12&gprid=8722 [We've run into this problem only twice before, at least in this newsgroup: http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_ frm/thread/616e79b014001bf2/21e4e87385ba6faa and http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_ frm/thread/adb4b9f8483451e9/c93108f94c4154b6 ] Signature~PA Bear > Tried to uninstall using all the suggested methods. system still looking > for [quoted text clipped - 18 lines] >>> that >>> won't work, nothing no properties, nothing have to use firefox. Running WinXP SP@ looking at the %windir%\ie7.log looked like 10/2006 If I remember ie7 was a yahoo suggested update, and I did not stop anti-virus or anti-spyware check. IE on desk top no properties 2 IE's in /Program Files IEXPLORE File version 7.0.6000.16473 iexplore(2) File version 7.0.6000.16441 1 IE in /Windows iexplore File version 6.0.2900.2180 Have never used a Registry cleaner. Only thing i done to IE7 is reset it. Have never done anything to Windows. Can I just download a new ver. of IE7 then uninstall it? Thanks for the help > I assume you're running WinXP SP2. > [quoted text clipped - 45 lines] > >>> that > >>> won't work, nothing no properties, nothing have to use firefox. >>>>> tried to uninstall IE7...All i have now is a icon >>>>> that won't work, nothing no properties, nothing... You've had IE7 installed since Oct-06 (apparently): Has IE7 always behaved this way (i.e., since you installed it) or is this sudden, new behavior? > 2 IE's in /Program Files > IEXPLORE File version 7.0.6000.16473 > iexplore(2) File version 7.0.6000.16441 You should not have 2 versions of IEXPLORE.EXE in C:\Program Files\Internet Explorer, although both of yours are valid IE versions. (Each version corresponds to a recent Cumulative Security Update for IE7, but installing the most recent update should have removed the IE7 version associated with the earlier update.) The fact that you originally installed the Yahoo-customized version (apparently) /may/ have something to do with it, but I can't tell you for sure. If the various methods of uninstalling IE7 details in 927177 (http://support.microsoft.com/kb/927177) don't help, your only other options are (1) opeing a free Support Incident (see previous reply); (2) doing a Repair Install (see http://support.microsoft.com/kb/917964); or (3) formatting & reinstalling Windows. [No, I don't think you'll be able to overinstall IE7.] Best of luck. Signature~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.org > Running WinXP SP@ > looking at the %windir%\ie7.log looked like 10/2006 [quoted text clipped - 70 lines] >>>>> that >>>>> won't work, nothing no properties, nothing have to use firefox. Is this how I open the free Support Incident by calling this number? Unlimited installation support is available by phone at no charge until November 1,2007 (866-234-6020) thanks > >>>>> tried to uninstall IE7...All i have now is a icon > >>>>> that won't work, nothing no properties, nothing... [quoted text clipped - 99 lines] > >>>>> that > >>>>> won't work, nothing no properties, nothing have to use firefox. |
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