Internet Explorer and Vista

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drelb32 - 20 Jul 2007 01:06 GMT

My daughter has a laptop that came loaded with Vista. While she was living at
home, she had no problem connecting to the internet. Now that she is living
with away from home, she cannot get internet explorer to load, even though
her it says she is connected and the connection is excellent (Linksys3). Her
two roomates have no problems with their laptops. I am not that familiar with
Vista, and haven't been much help to her. She really needs her laptop to do
her online college courses.

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drelb

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Gistcheckin - 20 Jul 2007 03:22 GMT

Has she tried to reset the router?

Have her download the User Agent Utility String from here. The download
link is located under the fourth question listed:
http://www.microsoft.com/windows/products/winfamily/ie/iefaq.mspx

There's a newer version here but I haven't tried it
http://www.fiddler2.com/fiddler2/version.asp?ver=2.0.9.0&IsBeta=True

Tools>Internet Options>Connections Tab
Click on Lan Settings Button
Check Automatically Detect Settings
Click Ok twice

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Gistcheckin

> My daughter has a laptop that came loaded with Vista. While she was living at
> home, she had no problem connecting to the internet. Now that she is living
[quoted text clipped - 3 lines]
> Vista, and haven't been much help to her. She really needs her laptop to do
> her online college courses.

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PA Bear - 20 Jul 2007 18:41 GMT

Send her this:

How to troubleshoot network connectivity problems in Internet Explorer:
http://support.microsoft.com/kb/936211

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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

> My daughter has a laptop that came loaded with Vista. While she was living
> at home, she had no problem connecting to the internet. Now that she is
[quoted text clipped - 3 lines]
> that familiar with Vista, and haven't been much help to her. She really
> needs her laptop to do her online college courses.

Reply to this Message