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Windows Forum / Internet Explorer / General Topics / July 2007

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Missing Command bar and tool bar in Vista 64 bit browser

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bob clere - 20 Jul 2007 01:13 GMT
My 64 bit Vista IE 7 browser has lost all the toolbars. No pull downs, no
command bar, no stars for favorites. Otherwise it works fine. My 32 bit
browser is OK.

Any suggestions? There's nothing at Microsoft for this-only similar problems
for IE6 and XP.
Gistcheckin - 20 Jul 2007 03:14 GMT
Have you recently reset this browser?  Tools>Internet Options>Advanced
Tab>Reset Button

When you reset, Toolbars, browser helper objects, and browser extensions are
disabled

Disable AV/Firewall software - sometimes interferes with registry changes

Tools>Internet Options>Advanced Tab
Verify Enable Third-Party browser extensions is checked
Click Apply
Internet Options>Programs Tab
Enable Add-ons
Click Apply
Click Ok

Favorites are missing
http://windowsxp.mvps.org/iefaq.htm#favorites

Click Start > Run > type "%userprofile%\links" and press ENTER. See if the
default shortcuts are present in that folder. If the "Links" folder is empty,
you can create those missing shortcuts by right-clicking on a blank area in
the "Favorite Links" area in explorer, and selecting the option "Restore
Default Favorite Links".

OTOH if the default links are present but not displayed in the Favorite
Links section, this may be a result of removing the "IsShortcut" registry
value for shortcuts (.lnk file type.) See:

Favorite Links in the Windows Explorer navigation pane is completely empty:
http://www.winhelponline.com/articles/159/1/

Signature

Regards,

Ramesh Srinivasan, Microsoft MVP  [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com

--
Gistcheckin

> My 64 bit Vista IE 7 browser has lost all the toolbars. No pull downs, no
> command bar, no stars for favorites. Otherwise it works fine. My 32 bit
> browser is OK.
>
> Any suggestions? There's nothing at Microsoft for this-only similar problems
> for IE6 and XP.
bob clere - 20 Jul 2007 22:09 GMT
I couldn't have, I don't have a tools pull down. That whole section is
missing!
> Have you recently reset this browser?  Tools>Internet Options>Advanced
> Tab>Reset Button
[quoted text clipped - 39 lines]
>> problems
>> for IE6 and XP.
Gistcheckin - 21 Jul 2007 01:32 GMT
IE chat transcript excerpt

The 32-bit is a 32-bit application which acts just like the IE7 on 32-bit
systems. This is the default IE since most add-ons and activeX controls are
only written as 32-bit applications. The 64-bit version is a true 64-bit
process that is run.  - rezanour (Expert)
http://www.microsoft.com/windowsxp/expertzone/chats/transcripts/06_1012_ez_ie.mspx

Look in Regedit while you're using the 64-bit IE browser.  Do you see this key

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar

There should be 4 folders listed under it (32-bit for sure)
Explorer
Quick Complete
Shell Browser
Web Browser

Signature

Gistcheckin

> I couldn't have, I don't have a tools pull down. That whole section is
> missing!
[quoted text clipped - 41 lines]
> >> problems
> >> for IE6 and XP.
bob clere - 21 Jul 2007 03:22 GMT
I see only the shell browser and the web browser. I don't see the other two.
> IE chat transcript excerpt
>
[quoted text clipped - 69 lines]
>> >> problems
>> >> for IE6 and XP.
Gistcheckin - 21 Jul 2007 03:48 GMT
Explorer folder is ITBar Layout.  This may explain why everything's missing.  
IE 32-Bit is the default

1) You've never had the features you say are missing in IE 64-bit?  Or, 2)
you have had them in IE 64-Bit and now they are missing?  If the answer is
#1, then I believe this would be by design.
Signature

Gistcheckin

> I see only the shell browser and the web browser. I don't see the other two.
> > IE chat transcript excerpt
[quoted text clipped - 70 lines]
> >> >> problems
> >> >> for IE6 and XP.
bob clere - 21 Jul 2007 14:06 GMT
I used to have them. The Explorer folder is not present in the 32 bit either
but that works OK
> Explorer folder is ITBar Layout.  This may explain why everything's
> missing.
[quoted text clipped - 87 lines]
>> >> >> problems
>> >> >> for IE6 and XP.
dean-dean - 21 Jul 2007 14:54 GMT
In this key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\CommandBar

is there a Value, in the right-hand pane, with the Name "Enabled" (no
quotes)?  By default, that Value Name isn't normally there.  If it is there,
either delete it, or set its Data to 1 (by right-clicking it and choosing
Modify).

>I used to have them. The Explorer folder is not present in the 32 bit
>either but that works OK
[quoted text clipped - 96 lines]
>>> >> >> problems
>>> >> >> for IE6 and XP.
bob clere - 21 Jul 2007 16:24 GMT
That key does not appear under Internet Explorer
> In this key:
>
[quoted text clipped - 109 lines]
>>>> >> >> problems
>>>> >> >> for IE6 and XP.
bob clere - 21 Jul 2007 14:31 GMT
Also, my right mouse button is dead and the delete key does not work when in
the 64 bit browser. Everything OK in 32 bit.
> Explorer folder is ITBar Layout.  This may explain why everything's
> missing.
[quoted text clipped - 87 lines]
>> >> >> problems
>> >> >> for IE6 and XP.
Gistcheckin - 21 Jul 2007 16:34 GMT
Try uninstalling the keyboard driver
Restart windows and let the system locate/install the driver

As for the Command line in Hkey, it is not there but can be added.  If you
want to do it yourself, the instructions are here:
The command bar can be changed by creating this key:
http://www.intelliadmin.com/blog/2007/01/tweak-your-ie-7-settings.html

HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\CommandBar\

If you want to hide it, create a dword value named Enabled, and set it to 0

If you want to show it, create a dword value named Enabled, and set it to 1

There are two scripts here 1) Hide and 2) Show
http://blogs.msdn.com/noahc/archive/2007/03/12/hide-the-ie7-command-bar.aspx

Signature

Gistcheckin

> Also, my right mouse button is dead and the delete key does not work when in
> the 64 bit browser. Everything OK in 32 bit.
[quoted text clipped - 89 lines]
> >> >> >> problems
> >> >> >> for IE6 and XP.
bob clere - 21 Jul 2007 23:59 GMT
There is an option for dword (32 bit) and qword (64 bit). Which one should I
use?. The 32 bit is working fine without a commandbar key.
> Try uninstalling the keyboard driver
> Restart windows and let the system locate/install the driver
[quoted text clipped - 121 lines]
>> >> >> >> problems
>> >> >> >> for IE6 and XP.
Gistcheckin - 22 Jul 2007 01:30 GMT
If 32-bit is fine then I'd leave it alone.  You can test it with 64-bit.  
Back up the registry first should you have problems.  And, you can always go
back and delete the key by selecting the key then going to Edit>Delete

According to what I've read, registry keys are basically the same when you
have both bit versions.  You can double check that information because I have
32-bit only.  

You might wish to check IE Extension Development for info as well.
http://forums.microsoft.com/MSDN/ShowForum.aspx?ForumID=924&SiteID=1
Signature

Gistcheckin

> There is an option for dword (32 bit) and qword (64 bit). Which one should I
> use?. The 32 bit is working fine without a commandbar key.
[quoted text clipped - 123 lines]
> >> >> >> >> problems
> >> >> >> >> for IE6 and XP.
 
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