On my corporate intranet we have various forms and documents that users can
access via hyperlinks. One user (the Production Mgr) cannout open any of
these links. All he gets is a blank IE window pop up. Files include .dot,
.doc, and .xls.
IE 7
Windows XP SP2
Any suggestions?
Jeff Davis [MSFT] - 07 Feb 2008 01:41 GMT
> these links. All he gets is a blank IE window pop up. Files include .dot,
> .doc, and .xls.
Does this person have Office installed correctly?
Try the following:
1. Start -> Control Panel -> Default Programs -> Associate a file type or
protocol with a program.
2. Check to see what program is set to open .doc files. If it is not
Microsoft Word, either make it Microsoft Word or re-install / repair office
via Programs and Features control panel.