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NYWGUY54 - 07 Feb 2008 15:48 GMT

I have winXP Pro & had been running IE6 & it worked just fine. I then
upgraded to IE7 & it will not run. When clicking the icon it flashes as
though trying to run but closes immediately. I've tried to uninstall &
reinstall IE6 but the installation says I've got a newer version of IE so it
will not install. So now I have no access to the internet on this computer.
How can i correct this problem?
Thanks.
Gary

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Leonard Grey - 07 Feb 2008 16:28 GMT

You likely have an incomplete or damaged installation if you did not
carefully follow the pre-installation preparation described here:

http://www.ie-vista.com/known_issues.html#pre-install.

Uninstall IE 7 (which returns you to IE 6) by following these directions:

http://support.microsoft.com/kb/927177
...and...
http://www.ie-vista.com/kbase2.html

and then re-install IE 7 following the directions above. Download the IE
7 installer from Microsoft and install directly from your hard disk:
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

This frequently works better than going through Microsoft/Windows Update.

---
Leonard Grey
Errare humanum est

> I have winXP Pro & had been running IE6 & it worked just fine. I then
> upgraded to IE7 & it will not run. When clicking the icon it flashes as
[quoted text clipped - 4 lines]
> Thanks.
> Gary

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NYWGUY54 - 08 Feb 2008 21:14 GMT

Leonard,
Thanks for the info. The steps in the articles didn't do exactly as they
indicated (revert back to ie6). But in the long run it solved the problem.
Thanks again.
Gary

> You likely have an incomplete or damaged installation if you did not
> carefully follow the pre-installation preparation described here:
[quoted text clipped - 25 lines]
> > Thanks.
> > Gary

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