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Windows Forum / Internet Explorer / General Topics / February 2008IE in-active?
I've got a curious problem with Internet Explorer. I'm using Windows XP SP2 and I figured out my problem is not concerning a specific version of IE. I started out with IE7 running just great for several months but somehow for the last two days I lost active contents of certain websites. Windows Update for instance loads, but when the status bar says "done" there's nothing on the screen. The same happens with the first website IE shows (in my case doesn't show) after re-installing or resetting IE7, http://runonce.msn.com/runonce2.aspx Other Microsoft websites like http://www.microsoft.com/windows/downloads/ie/getitnow.mspx seem to run without any glitches untill I try to click one of the javascript links (nothing happens) Google and many other websites seem to work just fine, untill I run into scripts. I don't get error messages, IE doesn't crash, scripts just don't seem to run. Adsense advertisements for instance don't show (which would be nice if I didn't need it to show on websites I'm making myself) and active menu's in websites don't either. When I go to http://www.java.com/en/ I'm not only unable to see all the applets running on the website, I also notice the website being a mess as if it is missing the CSS file. https://www.google.com/adsense/ loads, but I don't see the block where I can fill in my account name and password. What I've done so far: - Resetted the Internet Explorer settings in the advanced internet options menu (several times) - Restored advanced settings in the advanced internet options menu. - cleaned all Internet explorer files. - ran virusscanner (I've got Norton AV running at all times with daily scans scheduled) to scan on all drives, nothing found. - ran Hitman Pro throughout the night cleaning the computer of spy- and ad-ware (I do this every week). - lowered security and privacy to lowest settings. - ran LSPFix and WinSockX. - re-installed Java (the verification on Java's website tells me installation was succesfull) - Un-installed IE7, found same problem with IE6 and re-installed IE7. - ran installation program for IE7 which tells me it cannot download and install updates. It tells me to go to the Windows Update site (which of course doesn't work on my computer). - and most of this I've done in both normal and safe mode. - Switched off popup-blocker (though I know it's pretty unlikely that that is the problem). - restored system to about a week ago when the problem was not present (very annoying, lost a lot of installations and still no joy). As you can see I've done a lot already to fix this problem but nothing so far has even showed me some improvement. I'm starting to get pretty desperate to get this to work. Please, if somebody has an idea as to what could be wrong give me a reply. ps... I know I know... there's always Firefox, but first... I need IE to work to make websites and check my pages and second... that's what I'm using since my IE problems anyways. The best thing you can do is get rid of Norton (a disaster waiting to happen) and replace it with the free AVG or Avast, and Windows Firewall and Windows Defender. See if that solves your problem. > I've got a curious problem with Internet Explorer. > I'm using Windows XP SP2 and I figured out my problem is not concerning a [quoted text clipped - 56 lines] > work to make websites and check my pages and second... that's what I'm > using since my IE problems anyways. Surely removing Norton would not fix any problems with IE? I'v disabled it and re-installed IE7 yet again, but no joy this time either. > The best thing you can do is get rid of Norton (a disaster waiting to > happen) and replace it with the free AVG or Avast, and Windows Firewall [quoted text clipped - 61 lines] >> work to make websites and check my pages and second... that's what I'm >> using since my IE problems anyways. Yes, it most certainly can. Disabling Norton is not enough. You need to remove every trace of it. > Surely removing Norton would not fix any problems with IE? > I'v disabled it and re-installed IE7 yet again, but no joy this time [quoted text clipped - 65 lines] >>> work to make websites and check my pages and second... that's what I'm >>> using since my IE problems anyways. I'll try, but be aware that the only part of Norton that's installed is a corp version of Anti-virus, no internet security or firewall software from Norton. > Yes, it most certainly can. > Disabling Norton is not enough. You need to remove every trace of it. [quoted text clipped - 69 lines] >>>> to work to make websites and check my pages and second... that's what >>>> I'm using since my IE problems anyways. If Norton came pre-installed there is still a lot of Symantec junk on your PC. It's not a simple task to get rid of it. If you have registered with Symantec I suggest you use the Norton Removal Tool. http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 > I'll try, but be aware that the only part of Norton that's installed is a > corp version of Anti-virus, no internet security or firewall software from [quoted text clipped - 73 lines] >>>>> to work to make websites and check my pages and second... that's what >>>>> I'm using since my IE problems anyways. Norton did not come pre-installed, I never buy pc's with pre-installed software (because of the tremendous amount of junk pre-installed) I personally installed the anti-virus software only and this came as one seperate program, not as part of any suites. Now after uninstalling Norton AV I re-installed IE7 again and again same problem. I'm in the process of re-installing my Norton AV which has always done an excellent job of stopping any virusses without interfering with my work and is still in the top of any anti-virus software. > If Norton came pre-installed there is still a lot of Symantec junk on your > PC. It's not a simple task to get rid of it. If you have registered with [quoted text clipped - 79 lines] >>>>>> to work to make websites and check my pages and second... that's what >>>>>> I'm using since my IE problems anyways. Another thing I tried: switching off all add-ons and switching them back on one at a time while restarting IE every time. No joy > I've got a curious problem with Internet Explorer. > I'm using Windows XP SP2 and I figured out my problem is not concerning a [quoted text clipped - 56 lines] > work to make websites and check my pages and second... that's what I'm > using since my IE problems anyways. You may have yet another horked (dirty; bad; flawed) install of IE7. I suggest that you... 1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per http://www.ie-vista.com/kbase2.html 2a. Uninstall all toolbars and third-party Windows Themes (including Window Blinds). 2b. Disable all Norton Add-ons, if applicable. 3. Reinstall IE7 EXACTLY per http://www.ie-vista.com/known_issues.html#pre-install, and using http://www.microsoft.com/windows/downloads/default.mspx as the installation source, not Automatic/Windows Update. 4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any critical updates offered. If a "Root Certificates" update is listed in the Optional category, you might install it, too, to take full advantage of IE7's additional security. Also see: IEBlog : IE7 (Un)Installation and Anti-Malware Applications http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa re-Applications.aspx  Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > I've got a curious problem with Internet Explorer. > I'm using Windows XP SP2 and I figured out my problem is not concerning a [quoted text clipped - 62 lines] > using > since my IE problems anyways. Thanx for the reply, I'll try it right away. > You may have yet another horked (dirty; bad; flawed) install of IE7. I > suggest that you... [quoted text clipped - 91 lines] >> using >> since my IE problems anyways. Well I did the whole deal... twice. First time everything (EXACTLY) in safe mode while uninstalling everything from vista transformation pack and windowbliinds through anti-spyware and symantec anti-virus (of course also the live-update software). No joy. Second time in normal startup while using "EndItAll" to close/kill any remaining useless programs running in the background, and restarting THREE times after uninstalling and re-installing IE7. No joy again :( What also sux is the fact that system restore seems to be affected too, the window pops up, but doesn't show anything anymore. It's starting to become a real pain in the coconuts. My system runs smooth as a baby's bottoms because of the cleanup, but still not IE7. Anybody else have any suggestions? Please? > You may have yet another horked (dirty; bad; flawed) install of IE7. I > suggest that you... [quoted text clipped - 91 lines] >> using >> since my IE problems anyways. Disabling Norton is sometimes not enough. Try completely uninstalling it. Replace with the free AVG or Avast, and Windows Firewall and Windows Defender. > Well I did the whole deal... twice. > First time everything (EXACTLY) in safe mode while uninstalling everything [quoted text clipped - 113 lines] >>> using >>> since my IE problems anyways. My god you guys are copy/paste anti-Norton geeks aren't you? Is this what you guys do all day? I've fixed the problem! And Norton didn't have anything to do with it! Please check the entire thread before blabbering something about Norton just because you saw it pop up in the original thread! And oh... this may come as a schock to you, but I've re-installed Norton AV and... OH NO! THE SYSTEM RUNS SMOOTH AND WITHOUT FURTHER PROBLEMS! > Disabling Norton is sometimes not enough. Try completely uninstalling it. > Replace with the free AVG or Avast, and Windows Firewall and Windows [quoted text clipped - 123 lines] >>>> using >>>> since my IE problems anyways. Did you uninstall all Norton Add-ons before uninstalling? Even if you had, Norton applications are notorious for not uninstalling cleanly. Run the removal tool and uninstall again: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 NB: If the problem persists after returning to IE6, IE7 isn't the problem! Signature~PA Bear > Well I did the whole deal... twice. > First time everything (EXACTLY) in safe mode while uninstalling everything [quoted text clipped - 122 lines] >>> using >>> since my IE problems anyways. Recall the below, please. Signature~PA Bear > Did you uninstall all Norton Add-ons before uninstalling? > [quoted text clipped - 3 lines] > > NB: If the problem persists after returning to IE6, IE7 isn't the problem! EUREKA! Okay.. forget all the copy/paste answers you'll find in this newsgroup, here's how I finally fixed it (you can copy it to paste it somewhere else later :) ): The whole problem is one of the registry and has absolutely nothing to do with IE, Norton or other software (if you count Windows out of course). several scripts were missing or the entry in the registry bad. What's more, somehow the permissions on the entries were removed which made it impossible for me to register the scripts. So here's what to do: 1. download Windows Script 5.6 from http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB -95A22B832CAA&displaylang=en 2. download and install SubInACL from http://www.microsoft.com/downloads/details.aspx?FamilyID=E8BA3E56-D8FE-4A91-93CF -ED6985E3927B&displaylang=en 3. go to the folder with SubInACL, typically C:\program files\windows resource kits\tools. 4. create a file in this folder called "reset.cmd" with notepad and enter the following in this file: subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f subinacl /subdirectories %SystemDrive% /grant=administrators=f subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f subinacl /subdirectories %SystemDrive% /grant=system=f 5. run "reset.cmd", this can take a while so sit back and relax. What this does is it resets all permission in the registry to default. 6. run the Windows Script 5.6 file you previously downloaded and everything should be fine after a restart! If you still have the affected script dll's in your system32 folder, you can also manually register them by going to START -> RUN and then type "regsvr32 vbscript.dll". You can do the same with "jscript.dll" or any other script dll you need to register. Now I've done all of this in a normal boot (not safe) but I did have all my protection software (anti-virus, anti-spyware etc) un-installed so I don't know if this is a must to perform this fix. I should also add that this is the easy version of the fix. The harder version would be manually going into regedit and altering all the nescessary permissions. Thanx for any previous attempts to help! > I've got a curious problem with Internet Explorer. > I'm using Windows XP SP2 and I figured out my problem is not concerning a [quoted text clipped - 56 lines] > work to make websites and check my pages and second... that's what I'm > using since my IE problems anyways. Did you uninstall all Norton Add-ons before uninstalling? Even if you had, Norton applications are notorious for not uninstalling cleanly. Run the removal tool and uninstall again: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 These Norton leftovers may have been responsible for what you found. Signature~PA Bear > EUREKA! > [quoted text clipped - 122 lines] >> work to make websites and check my pages and second... that's what I'm >> using since my IE problems anyways. My god you guys are copy/paste anti-Norton geeks aren't you? Is this what you guys do all day? I've fixed the problem! And Norton didn't have anything to do with it! Please check the entire thread before blabbering something about Norton just because you saw it pop up in the original thread! And oh... this may come as a schock to you, but I've re-installed Norton AV and... OH NO! THE SYSTEM RUNS SMOOTH AND WITHOUT FURTHER PROBLEMS! > Did you uninstall all Norton Add-ons before uninstalling? > [quoted text clipped - 135 lines] >>> work to make websites and check my pages and second... that's what I'm >>> using since my IE problems anyways. Just wait and see, Charlie Brown. > My god you guys are copy/paste anti-Norton geeks aren't you? > Is this what you guys do all day? [quoted text clipped - 155 lines] >>>> work to make websites and check my pages and second... that's what I'm >>>> using since my IE problems anyways. <VBEG> > Just wait and see, Charlie Brown. > [quoted text clipped - 169 lines] >>>>> work to make websites and check my pages and second... that's what I'm >>>>> using since my IE problems anyways. <HUA> > <VBEG> > [quoted text clipped - 184 lines] >>>>>> I'm >>>>>> using since my IE problems anyways. |
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