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Windows Forum / Internet Explorer / General Topics / February 2008Internet explorer 7 freezes
when I use internet explorer 7 in windows xp it keeps freezing or crashing periodically, the explorer icon in the top left hand corner changes to a white box. There doesnt seem to be a trigger to this crashing and the computer has more than enough RAM. I've tried clearing cookies periodically and my anti virus software cannot detect any spyware or adware. I'm stumped and have no idea what to do. I've seen programmes on google that say they clean the registry but I'm a bit wary of that. Anyideas??? You are wise to stay away from so-called registry cleaners. Instead, start your troubleshooting with this: "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro --- Leonard Grey Errare humanum est > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 6 lines] > > Anyideas??? thanks I'll have a go. > You are wise to stay away from so-called registry cleaners. Instead, > start your troubleshooting with this: [quoted text clipped - 16 lines] > > > > Anyideas??? What's the error message when IE crashes?  Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 8 lines] > > Anyideas??? there isn't one, the "e" icon turns to a whit box then the only way to sort it is to end the programme using ctrl alt delete. > What's the error message when IE crashes? > > when I use internet explorer 7 in windows xp it keeps freezing or crashing [quoted text clipped - 9 lines] > > > > Anyideas??? 1. Does this behavior persist if you start IE7 in No Add-ons mode? To start IE7 in No Add-ons mode: Right-click on the blue IE desktop icon and select Start without Add-ons; or Start > (All) Programs > Accessories > System Tools > Internet Explorer (No add-ons). Troubleshooting and Internet Explorer’s (No Add-ons) Mode: http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx 2. Does the problem persist if you Reset IE7 Settings (RIES)? http://support.microsoft.com/kb/923737 <= Read before using! 3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b) all toolbars and (c) all third-party Windows Themes (including Window Blinds) and do NOT reinstall IE7, does this behavior persist? If it does, do NOT reinstall IE7. Uninstalling IE7 http://www.ie-vista.com/kbase2.html How to uninstall Internet Explorer 7: http://support.microsoft.com/kb/927177 IE7 (Un)Installation and Anti-Malware Applications: http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malwa re-Applications.aspx 4. Required reading IMHO before reinstalling IE7: Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER! http://www.ie-vista.com/known_issues.html#pre-install [And I strongly recommend using http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the installation source, not Automatic/Windows Update.] Make *certain* that you check in at Windows Update immediately after reinstalling IE7 to install any critical updates offered. If Optional Updates category offers Root Certificates update, I recommend installing it to take full advantage of IE7's additional security. Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > there isn't one, the "e" icon turns to a whit box then the only way to > sort [quoted text clipped - 20 lines] >>> >>> Anyideas??? nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 1909FB70-33B4-481A-839E-FAA7C93B4860@microsoft.com>> <1909FB70-33B4-481A-839E-FAA7C93B4860@microsoft.com> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ there isn't one, the "e" icon turns to a whit box then the only way to sort it is to end the programme using ctrl alt delete. "PA Bear [MS MVP]" wrote: > What's the error message when IE crashes? > > when I use internet explorer 7 in windows xp it keeps freezing or crashing > > periodically, the explorer icon in the top left hand corner changes to a > > white box. There doesnt seem to be a trigger to this crashing and the > > computer has more than enough RAM. I've tried clearing cookies > > periodically > > and my anti virus software cannot detect any spyware or adware. > > > > I'm stumped and have no idea what to do. I've seen programmes on google > > that > > say they clean the registry but I'm a bit wary of that. > > > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 c1909FB70-33B4-481A-839E-FAA7C93B4860%40microsoft.com%3e%0d> Related... nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 88593170-FF0F-4E06-AB94-1A2926632C25@microsoft.com>> <88593170-FF0F-4E06-AB94-1A2926632C25@microsoft.com> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ thanks I'll have a go. "Leonard Grey" wrote: > You are wise to stay away from so-called registry cleaners. Instead, > start your troubleshooting with this: [quoted text clipped - 8 lines] > mellymell wrote: > > when I use internet explorer 7 in windows xp it keeps freezing or crashing > > periodically, the explorer icon in the top left hand corner changes to a > > white box. There doesnt seem to be a trigger to this crashing and the > > computer has more than enough RAM. I've tried clearing cookies periodically > > and my anti virus software cannot detect any spyware or adware. > > > > I'm stumped and have no idea what to do. I've seen programmes on google that > > say they clean the registry but I'm a bit wary of that. > > > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 c88593170-FF0F-4E06-AB94-1A2926632C25%40microsoft.com%3e%0d> Related... nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< OkyyJ$LbIHA.1132@TK2MSFTNGP06.phx.gbl>> <OkyyJ$LbIHA.1132@TK2MSFTNGP06.phx.gbl> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ What's the error message when IE crashes? Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 8 lines] > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 cOkyyJ%24LbIHA.1132%40TK2MSFTNGP06.phx.gbl%3e%0d> Related... nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< OUb81yLbIHA.4712@TK2MSFTNGP05.phx.gbl>> <OUb81yLbIHA.4712@TK2MSFTNGP05.phx.gbl> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ You are wise to stay away from so-called registry cleaners. Instead, start your troubleshooting with this: "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro --- Leonard Grey Errare humanum est > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 6 lines] > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 cOUb81yLbIHA.4712%40TK2MSFTNGP05.phx.gbl%3e%0d> Related... nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< E8A5F9E944B24BF29EDDE351B3731479@DalekPC>> <E8A5F9E944B24BF29EDDE351B3731479@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< OUb81yLbIHA.4712@TK2MSFTNGP05.phx.gbl>> <OUb81yLbIHA.4712@TK2MSFTNGP05.phx.gbl> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ You are wise to stay away from so-called registry cleaners. Instead, start your troubleshooting with this: "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro --- Leonard Grey Errare humanum est > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 6 lines] > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 cOUb81yLbIHA.4712%40TK2MSFTNGP05.phx.gbl%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< F9A1DE44D6ED4282BA35A827F1BD7858@DalekPC>> <F9A1DE44D6ED4282BA35A827F1BD7858@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 88593170-FF0F-4E06-AB94-1A2926632C25@microsoft.com>> <88593170-FF0F-4E06-AB94-1A2926632C25@microsoft.com> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ thanks I'll have a go. "Leonard Grey" wrote: > You are wise to stay away from so-called registry cleaners. Instead, > start your troubleshooting with this: [quoted text clipped - 8 lines] > mellymell wrote: > > when I use internet explorer 7 in windows xp it keeps freezing or crashing > > periodically, the explorer icon in the top left hand corner changes to a > > white box. There doesnt seem to be a trigger to this crashing and the > > computer has more than enough RAM. I've tried clearing cookies periodically > > and my anti virus software cannot detect any spyware or adware. > > > > I'm stumped and have no idea what to do. I've seen programmes on google that > > say they clean the registry but I'm a bit wary of that. > > > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 c88593170-FF0F-4E06-AB94-1A2926632C25%40microsoft.com%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 9EA1D918F7414F94BADC77C7A1C3310A@DalekPC>> <9EA1D918F7414F94BADC77C7A1C3310A@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< OkyyJ$LbIHA.1132@TK2MSFTNGP06.phx.gbl>> <OkyyJ$LbIHA.1132@TK2MSFTNGP06.phx.gbl> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ What's the error message when IE crashes? Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 8 lines] > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 cOkyyJ%24LbIHA.1132%40TK2MSFTNGP06.phx.gbl%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< F109FDAE5FCB418390FFE86E3CCA1C8B@DalekPC>> <F109FDAE5FCB418390FFE86E3CCA1C8B@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 8F3AEDBCF3BD430B802A00FF18F076EE@DalekPC>> <8F3AEDBCF3BD430B802A00FF18F076EE@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 1909FB70-33B4-481A-839E-FAA7C93B4860@microsoft.com>> <1909FB70-33B4-481A-839E-FAA7C93B4860@microsoft.com> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ there isn't one, the "e" icon turns to a whit box then the only way to sort it is to end the programme using ctrl alt delete. "PA Bear [MS MVP]" wrote: > What's the error message when IE crashes? > > when I use internet explorer 7 in windows xp it keeps freezing or crashing > > periodically, the explorer icon in the top left hand corner changes to a > > white box. There doesnt seem to be a trigger to this crashing and the > > computer has more than enough RAM. I've tried clearing cookies > > periodically > > and my anti virus software cannot detect any spyware or adware. > > > > I'm stumped and have no idea what to do. I've seen programmes on google > > that > > say they clean the registry but I'm a bit wary of that. > > > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 c1909FB70-33B4-481A-839E-FAA7C93B4860%40microsoft.com%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** _____ ***RESOURCE NOT FOUND*** nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< EE1703A9FC044E2297D17B7633967D20@DalekPC>> <EE1703A9FC044E2297D17B7633967D20@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< E8A5F9E944B24BF29EDDE351B3731479@DalekPC>> <E8A5F9E944B24BF29EDDE351B3731479@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< OUb81yLbIHA.4712@TK2MSFTNGP05.phx.gbl>> <OUb81yLbIHA.4712@TK2MSFTNGP05.phx.gbl> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ You are wise to stay away from so-called registry cleaners. Instead, start your troubleshooting with this: "Internet Explorer stops responding, stops working, or restarts" http://support.microsoft.com/gp/pc_ie_intro --- Leonard Grey Errare humanum est > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 6 lines] > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 cOUb81yLbIHA.4712%40TK2MSFTNGP05.phx.gbl%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** _____ ***RESOURCE NOT FOUND*** nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 6B466EEB479642EDADE1FE5E9EB63CAB@DalekPC>> <6B466EEB479642EDADE1FE5E9EB63CAB@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 9EA1D918F7414F94BADC77C7A1C3310A@DalekPC>> <9EA1D918F7414F94BADC77C7A1C3310A@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< OkyyJ$LbIHA.1132@TK2MSFTNGP06.phx.gbl>> <OkyyJ$LbIHA.1132@TK2MSFTNGP06.phx.gbl> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ What's the error message when IE crashes? Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > when I use internet explorer 7 in windows xp it keeps freezing or crashing > periodically, the explorer icon in the top left hand corner changes to a [quoted text clipped - 8 lines] > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 cOkyyJ%24LbIHA.1132%40TK2MSFTNGP06.phx.gbl%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** _____ ***RESOURCE NOT FOUND*** nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< BA6F91A5B9C34A5E82D580D1B3310AAB@DalekPC>> <BA6F91A5B9C34A5E82D580D1B3310AAB@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< F9A1DE44D6ED4282BA35A827F1BD7858@DalekPC>> <F9A1DE44D6ED4282BA35A827F1BD7858@DalekPC> nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/ <nntp://msnews.microsoft.com/microsoft.public.internetexplorer.general/< 88593170-FF0F-4E06-AB94-1A2926632C25@microsoft.com>> <88593170-FF0F-4E06-AB94-1A2926632C25@microsoft.com> _____ NewsGator Inbox attempted to retrieve the web page for this item but received an error: The URI prefix is not recognized. _____ thanks I'll have a go. "Leonard Grey" wrote: > You are wise to stay away from so-called registry cleaners. Instead, > start your troubleshooting with this: [quoted text clipped - 8 lines] > mellymell wrote: > > when I use internet explorer 7 in windows xp it keeps freezing or crashing > > periodically, the explorer icon in the top left hand corner changes to a > > white box. There doesnt seem to be a trigger to this crashing and the > > computer has more than enough RAM. I've tried clearing cookies periodically > > and my anti virus software cannot detect any spyware or adware. > > > > I'm stumped and have no idea what to do. I've seen programmes on google that > > say they clean the registry but I'm a bit wary of that. > > > > Anyideas??? <http://services.newsgator.com/subscriber/Related.aspx?relurl=nntp%3a%2f %2fmsnews.microsoft.com%2fmicrosoft.public.internetexplorer.general%2f%3 c88593170-FF0F-4E06-AB94-1A2926632C25%40microsoft.com%3e%0d> Related... _____ ***RESOURCE NOT FOUND*** _____ ***RESOURCE NOT FOUND*** |
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