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Windows Forum / Internet Explorer / General Topics / February 2008IE7 and VISTA - "Internet had stopped working"
On the chase.com web site I no longer can get IE7 past the login screen. I get kicked out of IE7 after trying to login and the details of the error are as shown below. Does anyone have any advice? All of my other secure logins are fine. Chase tells me Vista is garbage and to load Firefox??? Dennis Problem signature: Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 7.0.6000.16575 Application Timestamp: 470c3339 Fault Module Name: QuickTimeStreamingAuthoring.qtx Fault Module Version: 7.4.0.91 Fault Module Timestamp: 47868d4e Exception Code: c0000005 Exception Offset: 0001685c OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 The problem is caused by QuickTime, as evidenced here: "Fault Module Name: QuickTimeStreamingAuthoring.qtx" I find it interesting that I can log into Chase with no problem, and I don't even have QuickTime installed on this computer. Try uninstalling/reinstalling QuickTime, upgrading to the latest version, or ask your question in a QuickTime newgroup. When a tech support rep tells you "Vista is garbage...load Firefox" what they really mean is "I'm not knowledgeable enough to help you so I'll just blame something else." In this case, the rep doesn't know the difference between an operating system and a web browser. --- Leonard Grey Errare humanum est > On the chase.com web site I no longer can get IE7 past the login screen. I > get kicked out of IE7 after trying to login and the details of the error are [quoted text clipped - 22 lines] > Read our privacy statement: > http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 See replies to your nearly identical post yesterday: http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_ frm/thread/80674478995b2928/71c738dfce491803  Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > On the chase.com web site I no longer can get IE7 past the login screen. I > get kicked out of IE7 after trying to login and the details of the error [quoted text clipped - 24 lines] > Read our privacy statement: > http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 Thank you both very much. I did go to Itunes and update both Itunes and Quicktime. The site chase.com actually let me in once, then on the way in it asked me if i want to active ActiveX, and if so click on toolbar. So I did. I got in briefly but have not been able to since. Grrrrrr... Any addition insights...? > See replies to your nearly identical post yesterday: > http://groups.google.com/group/microsoft.public.internetexplorer.general/browse_ frm/thread/80674478995b2928/71c738dfce491803 [quoted text clipped - 26 lines] > > Read our privacy statement: > > http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 Please reply to your original thread, Dennis. Thanks. Signature~PA Bear > Thank you both very much. > [quoted text clipped - 44 lines] >>> Read our privacy statement: >>> http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409 |
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