 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Windows Forum / Internet Explorer / General Topics / April 2008Vista/IE7 wierd behavior. Ideas please!
For years I have used a financial services website to monitor my investment portfolio (www.moneyextra.com ) For years with Windows XP/IE6 and later with XP/IE7 everything worked (and still works) perfectly. I now have another machine running Vista Home Premium SP1 with IE7 which will not work reliably with this website. When I view my portfolio, some of the web pages are often incomplete - but sometimes they are complete. I have tried using the MS User Agent String Utility to emulate IE6 but this does not work predictably either. Sometimes when I use this utility the website is incomplete - but when I subsequently open a new browser it is OK. If I close and reopen the browser the fault usually reappears. The behavior is unpredictable. Clearly there is some incompatibility between my Vista/IE7 machine and this website. The machine works normally on other websites and the website works correctly with my XP/IE7 machine. This is beginning to drive me crazy, please has anybody got any ideas on this? Hi Malcolm, Try the UserAgent utilities from http://www.enhanceie.com/useragent.aspx which can permanently over-ride ie7's UserAgent strings to emulate an earlier version of IE. The problem, of course falls back to the web site to provide version independent (and browser independent) rendering. I trust this will be the fix for you. Regards. > For years I have used a financial services website to monitor my > investment portfolio (www.moneyextra.com ) [quoted text clipped - 18 lines] > This is beginning to drive me crazy, please has anybody got any ideas on > this? Thank you for that Rob, but regrettably I don't think that is the fix. If I set the UserAgent string to emulate IE6 then my website does not work correctly, however, if I then close the IE6 emulation and then open IE7 it works ok *sometimes*. It seems that it isn't IE7 which is the problem, it is the combination of Vista and IE7. XP with IE7 works fine. Regards Malcolm H > Hi Malcolm, > [quoted text clipped - 31 lines] >> This is beginning to drive me crazy, please has anybody got any ideas on >> this? Hi Malcolm, Try Cookie settings on the Privacy tab of Internet Options. It is hard for me to test as I do not have an account with the site. That you can only view part of the page sometimes, seems to suggest that you may be blocking cookies from third-party sites. Compare your Privacy settings on your Vista machine to those on your XP machine. Regards. > Thank you for that Rob, but regrettably I don't think that is the fix. If > I set the UserAgent string to emulate IE6 then my website does not work [quoted text clipped - 41 lines] >>> This is beginning to drive me crazy, please has anybody got any ideas on >>> this? Hi Rob Thank you for your response. I have tried comparing Internet Privacy options on the two machines (Vista/IE7 and XP/IE7). In fact the XP machine was set to a lower security but it always works first time with my website (www.moneyextra.com) I have tried various tests with the Vista/IE7 machine and the results are as follws: 1. If I open the website in IE7 it worked correctly in 1 out of 6 attempts 2. If I open the website in IE6 emulation it worked correctly in 0 out of 6 attempts 3. If I open the website in IE6 emulation and then also open in IE7 (or vice versa) it worked correctly (with the second browser) in 2 out of 6 attempts. In other words it seems to be almost random, but certainly very unsatisfactory. Until a solution is found I will have no option but to use the XP/IE7 machine which is rock solid and works just as it should! Clearly there is some basic issue here with Vista/IE7. Thank you for your interest Rob. Can you suggest how I can escalate this to higher authority in MS for investigation? Malcolm H > Hi Malcolm, > [quoted text clipped - 53 lines] >>>> This is beginning to drive me crazy, please has anybody got any ideas >>>> on this? Hi Rob Thank you for your response. I have tried comparing Internet Privacy options on the two machines (Vista/IE7 and XP/IE7). In fact the XP machine was set to a lower security but it always works first time with my website (www.moneyextra.com) I have tried various tests with the Vista/IE7 machine and the results are as follws: 1. If I open the website in IE7 it worked correctly in 1 out of 6 attempts 2. If I open the website in IE6 emulation it worked correctly in 0 out of 6 attempts 3. If I open the website in IE6 emulation and then also open in IE7 (or vice versa) it worked correctly (with the second browser) in 2 out of 6 attempts. In other words it seems to be almost random, but certainly very unsatisfactory. Until a solution is found I will have no option but to use the XP/IE7 machine which is rock solid and works just as it should! Clearly there is some basic issue here with Vista/IE7. Thank you for your interest Rob. Can you suggest how I can escalate this to higher authority in MS for investigation? Malcolm H > Hi Malcolm, > [quoted text clipped - 53 lines] >>>> This is beginning to drive me crazy, please has anybody got any ideas >>>> on this? Did this problem exist prior to the install of Vista SP1? Did Windows Update offer Vista SP1 or did you download/install it manually?  Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > For years I have used a financial services website to monitor my > investment [quoted text clipped - 25 lines] > This is beginning to drive me crazy, please has anybody got any ideas on > this? Hi PA Bear I *think* the problem did exist prior to SP1. I downloaded SP1 and installed it manually. Note that the computer is stable and works well in all other respects. Malcolm H > Did this problem exist prior to the install of Vista SP1? > [quoted text clipped - 30 lines] >> This is beginning to drive me crazy, please has anybody got any ideas on >> this? See if adding moneyextra.com to your list of Trusted sites makes any difference. Otherwise, it sounds like it may be due to a connection issue: Are you using dial-up? Any "web accelerators" installed? The above notwithstanding, I would not recommend installing Vista SP1 unless and until it's offered to the machine by Windows Updates. There are all sorts of reasons why it may not be offered yet: http://support.microsoft.com/kb/948343 Signature~PA Bear > Hi PA Bear > [quoted text clipped - 42 lines] >>> This is beginning to drive me crazy, please has anybody got any ideas on >>> this? Hi PA Bear Thanks for your suggestion. Tried adding moneyextra.com to the Trusted site list - no difference! Note that this website works perfectly with a machine running XP/IE7. How can this be explained? Malcolm H > See if adding moneyextra.com to your list of Trusted sites makes any > difference. Otherwise, it sounds like it may be due to a connection [quoted text clipped - 54 lines] >>>> on >>>> this? There are no connection problems. 8 Mb/s cable and no web accelerators. > Hi PA Bear > [quoted text clipped - 66 lines] >>>>> on >>>>> this? |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2009 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.