Hello - I have a problem with digital certificates that are issued from our
HR vendor.  When the vendor issues a new certificate, the user gets an email
containing a link that automatically installs the certificate, we do not
import them manually through the wizard.

Everything works fine until the user reboots the pc.  she can no longer
access the hr site and the dig cert private key is non exportable.  

Our workaround is to delete and re import the certificate from the Desktop
everytime the user reboots.

Would anyone know what would be happening that would affect the private key
this way.  Her old pc never had this issue.