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Windows Forum / Internet Explorer / General Topics / June 2008Links lead to a blank page in IE7
Recently when I go to look at my Verizon Wireless bill (for instance, this is also a problem on other sites), I click on the "View and Print" bill link, and IE7 opens a new tab that is blank (it is supposed to open the bill in PDF format that I can print or save). My PDF add-in settings are OK (and I can see/save PDF documents on other sites). I have emptied the temporary files and cookies. For grins today I downloaded and installed Firefox, and everything works fine there (on the VW site), but not at the same time in IE. BTW- I notice in Firefox that there are ads on my homepage that don't show up on the same homepage in IE. This isn't necessarily a bad thing, but I don't remember telling IE to do that, nor can I figure out where it would be done. I have tried Content, Security, and Privacy settings with no solution. Any help would be appreciated. And your default PDF reader is...? > Recently when I go to look at my Verizon Wireless bill (for instance, this > is also a problem on other sites), I click on the "View and Print" bill [quoted text clipped - 17 lines] > > Any help would be appreciated. That would be Acrobat Pro 8.1.2 . . . by Adobe. > And your default PDF reader is...? > [quoted text clipped - 19 lines] > > > > Any help would be appreciated. Windows version? Have you contacted Adobe Support? >>> ...I click on the "View and Print" bill >>> link, and IE7 opens a new tab that is blank (it is supposed to open the >>> bill in PDF format that I can print or save). >>> >>> My PDF add-in settings are OK (and I can see/save PDF documents on other >>> sites). Do PDFs on these other sites open in a new tab or window, too? > That would be Acrobat Pro 8.1.2 . . . by Adobe. > [quoted text clipped - 23 lines] >>> >>> Any help would be appreciated. XP Pro, Service Pack 3 (same problem in 2) No. Since I can see and print PDF documents on the web at other sites, and since I can see and print PDF docs even on the Verizon site using Firefox, I don't see how it could be an Acrobat problem. I HAVE contacted Verizon support, but I don't expect anything will come of that either (especially since I don't have a problem in Firefox). It has to be a setting in IE7. Just don't know which one. Thx. > Windows version? > [quoted text clipped - 36 lines] > >>> > >>> Any help would be appreciated. Repost: > Do PDFs on these other sites open in a new tab or window, too? I asked if you'd contacted Adobe Support, not Verizon Support. Is a third-party pop-up blocker installed and enabled? What anti-virus application or security suite is installed? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running when you installed IE7? When you installed SP3?  Signature~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ > XP Pro, Service Pack 3 (same problem in 2) > [quoted text clipped - 56 lines] >>>>> >>>>> Any help would be appreciated. I have a ticket in with Verizon. I called on it Friday ans they said they were aware of an issue with the web site and they were working on it. > XP Pro, Service Pack 3 (same problem in 2) > [quoted text clipped - 48 lines] > > >>> > > >>> Any help would be appreciated. Thanks for your feedback. Are you and "jeffhess" the same person? > I have a ticket in with Verizon. I called on it Friday ans they said they > were aware of an issue with the web site and they were working on it. [quoted text clipped - 58 lines] >>>>>> >>>>>> Any help would be appreciated. > Recently when I go to look at my Verizon Wireless bill (for instance, this is > also a problem on other sites), I click on the "View and Print" bill link, [quoted text clipped - 8 lines] > For grins today I downloaded and installed Firefox, and everything works > fine there (on the VW site), but not at the same time in IE. BTW- I notice > in Firefox that there are ads on my homepage that don't show up on the same > homepage in IE. This isn't necessarily a bad thing, but I don't remember > telling IE to do that, nor can I figure out where it would be done. One way would be by misusing a HOSTS file to redirect some site names to a non-existent IP address... > I have > tried Content, Security, and Privacy settings with no solution. > > Any help would be appreciated. |
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