Just downloaded IE v.7 on machine running XP. Everytime we close IE from
website (not yahoo mail home page) we get an error thta IE had to shut down
unexectedly....I have uninstalled and reinstalled to see if that would fix;
no luck. Any suggestions appreciated!!

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kevini74
rob^_^ - 12 Jun 2008 12:52 GMT
Hi Kevin,
Check with Yahoo for updates for their toolbar for IE7 -
http://toolbar.yahoo.com
Some Addon toolbars (older versions) are incompatible with IE7.
To test try running Ie7 in no-Addons mode. Start>(All)
Programs>Accessories>System Tools>Internet Explorer (no Addons)
Regards.
> Just downloaded IE v.7 on machine running XP. Everytime we close IE from
> website (not yahoo mail home page) we get an error thta IE had to shut
> down
> unexectedly....I have uninstalled and reinstalled to see if that would
> fix;
> no luck. Any suggestions appreciated!!
Frank Saunders MS-MVP IE,OE/WM - 12 Jun 2008 22:05 GMT
> Just downloaded IE v.7 on machine running XP. Everytime we close IE from
> website (not yahoo mail home page) we get an error thta IE had to shut
> down
> unexectedly....I have uninstalled and reinstalled to see if that would
> fix;
> no luck. Any suggestions appreciated!!
I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).
2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?
3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

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Frank Saunders MS-MVP IE,OE/WM
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