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Windows Forum / Internet Explorer / General Topics / June 2008

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error!!! please help

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shaka-97 - 13 Jun 2008 04:28 GMT
im having problems w/my internet explorer 7  
THe problem is that everytime i close the window an error message pop out
saying that "internet explorer 7 has stop working" n then the program
restarts so please help me so i can stop this :P
TaurArian - 13 Jun 2008 04:35 GMT
Start here:
Internet Explorer stops responding, stops working, or restarts
http://support.microsoft.com/gp/pc_ie_intro
Internet Explorer stops responding, stops working, or restarts unexpectedly, or you are
asked to report a problem with Internet Explorer Self-help steps for a beginning to an
intermediate computer user

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TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

| im having problems w/my internet explorer 7
| THe problem is that everytime i close the window an error message pop out
| saying that "internet explorer 7 has stop working" n then the program
| restarts so please help me so i can stop this :P
Frank Saunders MS-MVP IE,OE/WM - 13 Jun 2008 21:46 GMT
> im having problems w/my internet explorer 7
> THe problem is that everytime i close the window an error message pop out
> saying that "internet explorer 7 has stop working" n then the program
> restarts so please help me so i can stop this :P

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings.  Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer:  Help with malware
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

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Frank Saunders MS-MVP IE,OE/WM
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