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Windows Forum / Internet Explorer / General Topics / June 2008

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IE Crashing

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Drew S. - 14 Jun 2008 20:11 GMT
IE crashes on several sites that I use for business.

I'm using IE 7 on Vista Home Premium.

The sites are secure and use popup windows (this is what crashed the
browser) that when clicked on that stops the browser and cannot shut it down
(once crashed it can not be found in task manager).

Any thoughts.

Thanks in advance
Drew
PA Bear [MS MVP] - 14 Jun 2008 20:20 GMT
What sites?

What third-party toolbars are installed?

What anti-virus application or security suite is installed?  What
anti-spyware applications (other than Defender)?  What third-party firewall
(if any)?

In no certain order:

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> IE crashes on several sites that I use for business.
>
[quoted text clipped - 4 lines]
> down
> (once crashed it can not be found in task manager).
Drew S. - 14 Jun 2008 21:10 GMT
> What sites?
Insurance Business web sites

> What third-party toolbars are installed?
Google and Yahoo

> What anti-virus application or security suite is installed?  What
> anti-spyware applications (other than Defender)?  What third-party
> firewall (if any)?

Norton for both firewall and anti virus

> In no certain order:
>
[quoted text clipped - 15 lines]
>> down
>> (once crashed it can not be found in task manager).
PA Bear [MS MVP] - 14 Jun 2008 22:34 GMT
Try the links I gave you in my first reply.  I suspect the problem is being
caused by one or more of your Add-ons (Tools | Managed add-ons).

If still no joy, try uninstalling both Google and Yahoo toolbars.
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

>> What sites?
> Insurance Business web sites
[quoted text clipped - 33 lines]
>>> down
>>> (once crashed it can not be found in task manager).
 
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