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Windows Forum / Internet Explorer / General Topics / June 2008

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Can't open new tabs or windows in IE7

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deadfly - 17 Jun 2008 02:48 GMT
In IE7 when I click on 'new tab' or press CTRL T, nothing happens. I have the
same problem when I click on any link that is supposed to open in a new
window or if I hold shift or CTRL when clicking on a link. I've tried
starting IE7 without addons but that doesn't help. I've noticed that this
problem doesn't occur immediately after starting IE7, but a few minutes
later. I installed Comodo Firewall a few days ago, but I still have the
problem when it's disabled. I'm using IE v7.0.5730.11 with Windows XP SP3.

Any help would be much appreciated.
PA Bear [MS MVP] - 17 Jun 2008 03:41 GMT
Was IE7 installed before or after you installed WinXP SP3?

> I installed Comodo Firewall a few days ago

What anti-virus application or security suite is installed?  What
anti-spyware applications (other than Defender)?    Were any of these
applications (including Comodo or any other third-party firewall) running
when you installed WinXP SP3?  ...when you installed IE7?
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> In IE7 when I click on 'new tab' or press CTRL T, nothing happens. I have
> the same problem when I click on any link that is supposed to open in a
[quoted text clipped - 6 lines]
>
> Any help would be much appreciated.
deadfly - 17 Jun 2008 05:33 GMT
Thanks for the reply. This is the sequence of events :-

1. Installed IE7 when it was released
2. Installed SP3 a few weeks ago
3. Upgraded to Grisoft AVG8 from previous version about a week ago
4. Replaced an old version of McAffee Firewall with Comodo a few days ago

McAffee Firewall would have been running during previous installs, but I've
never had any problems with it before. I have a couple of spyware programs
but I only use them for scanning 'on-demand'.

I didn't notice any problems until yesterday. It seems to be getting worse.
I'm getting terrible flickering in IE on some sites, particularly this one :-

http://uk.ign.com/

and when I click on the 'read mail' icon in IE I get a message saying
'cannot acess the specified device, path or file'.

> Was IE7 installed before or after you installed WinXP SP3?
>
[quoted text clipped - 14 lines]
> >
> > Any help would be much appreciated.
PA Bear [MS MVP] - 17 Jun 2008 21:54 GMT
In order:

1. Download/run this McAfee removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type
=TS&ia=1


2. Reboot.

3. Uninstall any/all third-party toolbars (e.g., Google; Yahoo; MSN; Windows
Live; Skype; Roboform) via Add/Remove Programs.

If the unwanted behavior persists, continue as per the below:

4. Download a fresh copy of the installer for AVG 8.0, saving it to your C:
drive (i.e, C:\avg_free_stf_en_8_100a1295.exe) =>
http://free.grisoft.com/ww.download?prd=afe or
http://www.grisoft.cz/filedir/inst/avg_free_stf_en_8_100a1323.exe

5. Uninstall AVG 8.0 via Add/Remove Programs & reboot again.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) until you've got AVG 8.0 installed,
properly configured, and updated!

6. Carefully follow these instructions to (re)install AVG 8.0:
http://free.grisoft.com/ww.faq.num-1338

Tip: Do NOT install the toolbar (if offered) or either of the email
scanners.  Email Scanning provides no additional protection, it's a major
source of corruption and problems in Outlook Express/Windows Mail, and even
Symantec(NAV) says it's not necessary:

QUOTE: Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard drive,
including email and email attachments. Email Scanning is just another layer
on top of this. To make sure that Auto-Protect is providing the maximum
protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure
that you have the most recent virus definitions.

Source: http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

7. Configure AVG as you wish via the User Interface | Tools | Advanced
settings

8. Check for and install any available AVG updates.

Any problems now?
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> Thanks for the reply. This is the sequence of events :-
>
[quoted text clipped - 17 lines]
> and when I click on the 'read mail' icon in IE I get a message saying
> 'cannot acess the specified device, path or file'.

>> Was IE7 installed before or after you installed WinXP SP3?
>>
[quoted text clipped - 23 lines]
>>>
>>> Any help would be much appreciated.
deadfly - 18 Jun 2008 02:06 GMT
Thanks for the reply. I think I've managed to solve it. The problem with the
tabs was caused by Comodo having the wrong security setting for IE. It was
working when I first installed it so I don't know how it got like that. In
addition, the screen flickering was caused by Flash. Again I don't know why
it suddenly went wrong, but I removed & reinstalled it and everything seems
to be OK so far...

> In order:
>
[quoted text clipped - 92 lines]
> >>>
> >>> Any help would be much appreciated.
PA Bear [MS MVP] - 18 Jun 2008 04:09 GMT
YW & thanks for your feedback.

> ...The problem with the
> tabs was caused by Comodo having the wrong security setting for IE.

And what setting was that?

> Thanks for the reply. I think I've managed to solve it. The problem with
> the
[quoted text clipped - 119 lines]
>>>>>
>>>>> Any help would be much appreciated.
deadfly - 18 Jun 2008 15:43 GMT
I think it was listed as an "isolated application" in the "defense+" section.
I'm not sure whether it did that automatically or whether I accidentally
clicked on something in one of the dozens of windows that it keeps displaying.

> YW & thanks for your feedback.
>
[quoted text clipped - 126 lines]
> >>>>>
> >>>>> Any help would be much appreciated.
PA Bear [MS MVP] - 18 Jun 2008 23:35 GMT
TY

> I think it was listed as an "isolated application" in the "defense+"
> section. I'm not sure whether it did that automatically or whether I
[quoted text clipped - 138 lines]
>>>>>>>
>>>>>>> Any help would be much appreciated.
Siri - 17 Jun 2008 05:09 GMT
I have the same problem since installing IE7. When I click on next tab it
finally ends up "not responding" and I have to end IE.  So I use IE as I did
the old version.  I emailed MS and got ZERO help!!

> In IE7 when I click on 'new tab' or press CTRL T, nothing happens. I have the
> same problem when I click on any link that is supposed to open in a new
[quoted text clipped - 5 lines]
>
> Any help would be much appreciated.
John Houston - 17 Jun 2008 10:28 GMT
I had the same problem (see message of 11/06) due to windows Live task bar.
Went to View>Taskbars>untick Windows Taskbar and all was well.

> I have the same problem since installing IE7. When I click on next tab it
> finally ends up "not responding" and I have to end IE.  So I use IE as I
[quoted text clipped - 12 lines]
>>
>> Any help would be much appreciated.
Siri - 17 Jun 2008 17:10 GMT
Thanks!  Got it fixed, but after a bit of wild goose chase looking for
taskbar.  I had to go to views/toolbars und untick "Windowslive toolbar"  
(you had said taskbar).  I don't have a clew how this got changed a couple of
weeks ago when this problem started.  Strange that MS could not give a clear
response to this.  I was all ready to toss out IE7!

> I had the same problem (see message of 11/06) due to windows Live task bar.
> Went to View>Taskbars>untick Windows Taskbar and all was well.
[quoted text clipped - 15 lines]
> >>
> >> Any help would be much appreciated.
John Houston - 17 Jun 2008 22:41 GMT
sorry getting my bars mixed up. It happens at my age! (Or on Saturday
nights)

Iain

> Thanks!  Got it fixed, but after a bit of wild goose chase looking for
> taskbar.  I had to go to views/toolbars und untick "Windowslive toolbar"
[quoted text clipped - 31 lines]
>> >>
>> >> Any help would be much appreciated.
PA Bear [MS MVP] - 17 Jun 2008 23:18 GMT
<ROFL>

> sorry getting my bars mixed up. It happens at my age! (Or on Saturday
> nights)
[quoted text clipped - 37 lines]
>>>>>
>>>>> Any help would be much appreciated.
 
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