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Windows Forum / Internet Explorer / General Topics / June 2008

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IE7, cannot change 'Home Page' from MSN

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David F. Sage - 18 Jun 2008 08:32 GMT
I run XP professional SP3, IE7 (MSN) and ZoneAlarm Security Suite, in
'Internet Properties' the Home Page is inactive and in 'Change Search
Defaults', 'Google' is the default Home Page.

I have uninstalled and reinstalled IE7 and selected 'Google', I have tried
to change my Home Page using the 'Safe Mode' and neither worked.

I welcome help in fixing the problem and for this, thank you David.
Gordon - 18 Jun 2008 08:51 GMT
> I run XP professional SP3, IE7 (MSN) and ZoneAlarm Security Suite, in
> 'Internet Properties' the Home Page is inactive and in 'Change Search
[quoted text clipped - 4 lines]
>
> I welcome help in fixing the problem and for this, thank you David.

I would suggest that you look in the settings in ZoneAlarm......
David F. Sage - 18 Jun 2008 18:12 GMT
Gordon.

I have checked with ZoneAlarm who say, "does not do anything to your
homepage".

Thanks for helping, David.

>> I run XP professional SP3, IE7 (MSN) and ZoneAlarm Security Suite, in
>> 'Internet Properties' the Home Page is inactive and in 'Change Search
[quoted text clipped - 6 lines]
>
> I would suggest that you look in the settings in ZoneAlarm......
Frank Saunders MS-MVP IE,OE/WM - 20 Jun 2008 12:39 GMT
>I run XP professional SP3, IE7 (MSN) and ZoneAlarm Security Suite, in
>'Internet Properties' the Home Page is inactive and in 'Change Search
>Defaults', 'Google' is the default Home Page.
>
> I have uninstalled and reinstalled IE7 and selected 'Google', I have tried
> to change my Home Page using the 'Safe Mode' and neither worked.

It might be a security program blocking the Registry change it needs to
make.  A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled.  Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.

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David F. Sage - 20 Jun 2008 17:24 GMT
Frank, I have unsuccessfully tried to change the 'Home Page in Safe Mode
with Networking'.

Is it possible to unlock or change the Home Page in the Registry, thanks for
your help?

David.

>>I run XP professional SP3, IE7 (MSN) and ZoneAlarm Security Suite, in
>>'Internet Properties' the Home Page is inactive and in 'Change Search
[quoted text clipped - 23 lines]
>
> Boot into Safe Mode with Networking and try the change.
Frank Saunders MS-MVP IE,OE/WM - 21 Jun 2008 01:52 GMT
> Frank, I have unsuccessfully tried to change the 'Home Page in Safe Mode
> with Networking'.
>
> Is it possible to unlock or change the Home Page in the Registry, thanks
> for your help?

Probably not if you can't do it in Safe Mode, but it's"
HKCU\Software\Microsoft\Internet Explorer\Main
A REG_SZ value named Start Page (with the space) with the Home Page URL as
its data.

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David F. Sage - 21 Jun 2008 14:04 GMT
Frank.

Eureka, HKCU\Software\Microsoft\Internet Explorer\Mail, REG_SZ value named
Start Page (with the space) with the Home Page URL has worked.

Thank you, David.

>> Frank, I have unsuccessfully tried to change the 'Home Page in Safe Mode
>> with Networking'.
[quoted text clipped - 6 lines]
> A REG_SZ value named Start Page (with the space) with the Home Page URL as
> its data.
Frank Saunders MS-MVP IE,OE/WM - 21 Jun 2008 15:15 GMT
> Frank.
>
> Eureka, HKCU\Software\Microsoft\Internet Explorer\Mail, REG_SZ value named
> Start Page (with the space) with the Home Page URL has worked.

Great!

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