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Windows Forum / Internet Explorer / General Topics / June 2008

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Please help, links and printing won't work

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stump - 19 Jun 2008 17:23 GMT
Hello all. I have spent countless hours trying everything in these posts. I
had to download firefox just to post on here. First off I can't open most
links unless I stop the process then refresh. Also I can't print. I created a
new low folder per instruction I found on here. It would print but print
blank except for the page number and the document location on the bottom. I
have since download firefox and everything prints and opens fine. I have
reset explorer, made sure it was my default, run without add-ons and no
change. I'm lost what else can I do. Thanks ahead of time. Oh by the way I
using IE7, Vista home pro.
stump - 20 Jun 2008 18:09 GMT
I wanted to make an update. I have tried installing Vista service pack and
still have them same problem. Since most links don't open at all I have
noticed that some try to open two windows. If I stop the process on either
window then refresh it will open. Of course both window are the same though.
Any ideas?

> Hello all. I have spent countless hours trying everything in these posts. I
> had to download firefox just to post on here. First off I can't open most
[quoted text clipped - 5 lines]
> change. I'm lost what else can I do. Thanks ahead of time. Oh by the way I
> using IE7, Vista home pro.
Frank Saunders MS-MVP IE,OE/WM - 21 Jun 2008 01:43 GMT
>I wanted to make an update. I have tried installing Vista service pack and
> still have them same problem. Since most links don't open at all I have
[quoted text clipped - 16 lines]
>> I
>> using IE7, Vista home pro.

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings.  Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer:  Help with malware
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

Signature

Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

stump - 21 Jun 2008 19:55 GMT
Thanks Frank for the tips. I have spent about three hours trying all the
things in your post and none have helped. I have finally decided to reload my
operating system. Of course it all works now. A tech at Gateway told me that
Kodak easyshare is probably causing all my operating system problems. I guess
I won't install it for awhile but I'm a real estate broker and will need it.
Have you heard of this?

> >I wanted to make an update. I have tried installing Vista service pack and
> > still have them same problem. Since most links don't open at all I have
[quoted text clipped - 55 lines]
> "Internet Explorer stops responding, stops working, or restarts"
> http://support.microsoft.com/gp/pc_ie_intro
Frank Saunders MS-MVP IE,OE/WM - 21 Jun 2008 23:05 GMT
I had to remove Kodak Easy Share from my wife's machine.  I don't remember
what her symptoms were, though.

> Thanks Frank for the tips. I have spent about three hours trying all the
> things in your post and none have helped. I have finally decided to reload
[quoted text clipped - 80 lines]
>> "Internet Explorer stops responding, stops working, or restarts"
>> http://support.microsoft.com/gp/pc_ie_intro
 
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