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Windows Forum / Internet Explorer / General Topics / June 2008

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Internet connection going out

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dell2350 - 20 Jun 2008 18:51 GMT
Lately my internet connection has gone out, out of the blue. The reason that
I know about this is because of the fact that my ISP is AOL and I have an AOL
icon right beside the system clock. Anytime there is no internet connection,
there will be a red x. The strange thing is that everything is normal meaning
that my modem is functiong and windows detects my modem so that leaves other
possibilities. I have a high speed internet connection via a cable modem.
Other solutions to try?
PA Bear [MS MVP] - 20 Jun 2008 18:54 GMT
Windows version?  IE version?
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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
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> Lately my internet connection has gone out, out of the blue. The reason
> that
[quoted text clipped - 4 lines]
> that leaves other possibilities. I have a high speed internet connection
> via a cable modem. Other solutions to try?
dell2350 - 21 Jun 2008 04:24 GMT
My windows version is windows home edition with service pack 3, running IE 7.

> Windows version?  IE version?
> > Lately my internet connection has gone out, out of the blue. The reason
[quoted text clipped - 5 lines]
> > that leaves other possibilities. I have a high speed internet connection
> > via a cable modem. Other solutions to try?
PA Bear [MS MVP] - 21 Jun 2008 07:55 GMT
When did you first notice the problem?  What changes did you make to your
machine just before the problem started (e.g., installed a Windows Update;
upgraded anti-virus application or other security software)?

Did you install IE7 before or after you installed SP3?

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section]
http://support.microsoft.com/kb/936211
Signature

~PA Bear

> My windows version is windows home edition with service pack 3, running IE
> 7.
[quoted text clipped - 17 lines]
>>> that leaves other possibilities. I have a high speed internet connection
>>> via a cable modem. Other solutions to try?
 
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