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No longer have animation

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Jan :) - 23 Jun 2008 18:33 GMT
IE7, Vista Ultimate x64

I am no longer able to get any animation when using the Weather sites on
this machine.  Animation works fine on my other two machines with the IE7
with Vista x86.  This has just started since I uninstalled the IE8 beta and
returned to the IE7.  I have tired to troubleshoot as much as I can think of
and still no solution.

Any suggestions of where I might check into next would be appreciated.
(FYI...I do not like, nor will use, FireFox, so don't bother with that
suggestion.)

Jan :)
housetrained - 23 Jun 2008 19:13 GMT
try start control panel add/remove progs ie7 click on 'repair'

> IE7, Vista Ultimate x64
>
[quoted text clipped - 9 lines]
>
> Jan :)
Jan :) - 23 Jun 2008 21:37 GMT
Hi, thank you. :-)  It is not listed in the list there, and I don't see it
listed there in any of the other Vista machines which I did not install the
IE8 beta and are running the animation fine.

Jan:)

> try start control panel add/remove progs ie7 click on 'repair'
>
[quoted text clipped - 11 lines]
>>
>> Jan :)
zodiachsx - 23 Jun 2008 21:51 GMT
If you tell us which pages fail, we can look at what specifically causes this
error and maybe help you... says a happy Firefox user (sorry, couldn't help
it ;) )
Jan :) - 24 Jun 2008 01:16 GMT
> If you tell us which pages fail, we can look at what specifically causes
> this
> error and maybe help you...

This is one of the pages:
http://www.weather.com/outlook/driving/interstate/map/interactive/20186?from=36h
r_svrWarn_driving&zoom=8&interactiveMapLayer=radar


and one other:
http://www.weather.com/weather/map/USVA0808?showanimation=yes&mapregion=us_ric_c
loseradar_plus_usen


When I click on the Show Map In Motion  tab it will just hand up and never
render.

says a happy Firefox user (sorry, couldn't help
> it ;) )

Troll!!..... :o)))

Jan :)

H
Frank Saunders MS-MVP IE,OE/WM - 23 Jun 2008 22:40 GMT
> IE7, Vista Ultimate x64
>
[quoted text clipped - 9 lines]
>
> Jan :)

Tools | Internet Options | Advanced
Scroll down to Multimedia and make sure "Play animations in webpages" is
checked.

Signature

Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Jan :) - 24 Jun 2008 01:11 GMT
>> IE7, Vista Ultimate x64
>>
[quoted text clipped - 13 lines]
> Scroll down to Multimedia and make sure "Play animations in webpages" is
> checked.

Hi Frank, that one is already checked.

Jan :)
Robert Aldwinckle - 23 Jun 2008 22:46 GMT
(cross-post added to  64bit General)
> IE7, Vista Ultimate x64
>
> I am no longer able to get any animation when using the Weather sites on
> this machine.  Animation works fine on my other two machines with the IE7
> with Vista x86.

What about the case:  32-bit  IE7  when run under  x64?   ; )

> This has just started since I uninstalled the IE8 beta and
> returned to the IE7.  I have tired to troubleshoot as much as I can think of
[quoted text clipped - 5 lines]
>
> Jan :)
Carlos - 23 Jun 2008 23:56 GMT
Robert,
My guess is that Flash Player got uninstalled together with IE8.

Download and install Flash Player 10 from here
http://download.macromedia.com/pub/labs/flashplayer10/flashplayer10_install_acti
vex_051508.exe

Post back your results.
IE7 32-bit should be "animated" again.

Carlos

> (cross-post added to  64bit General)
> > IE7, Vista Ultimate x64
[quoted text clipped - 14 lines]
> >
> > Jan :)
Jan :) - 24 Jun 2008 01:13 GMT
> Robert,
> My guess is that Flash Player got uninstalled together with IE8.
[quoted text clipped - 3 lines]
> Post back your results.
> IE7 32-bit should be "animated" again.

Nope, that has been installed.

Jan :)

> Carlos
>
[quoted text clipped - 19 lines]
>> >
>> > Jan :)
Tony Sperling - 24 Jun 2008 01:47 GMT
Well, I thought Carlos had a good point there - that failing, and me not
being a Vista Genius, have you tried uninstalling IE7 - rebooting
(coldboot!) and re-install?

Tony. . .

> > Robert,
> > My guess is that Flash Player got uninstalled together with IE8.
> >
> > Download and install Flash Player 10 from here:

http://download.macromedia.com/pub/labs/flashplayer10/flashplayer10_install_acti
vex_051508.exe

> > Post back your results.
> > IE7 32-bit should be "animated" again.
[quoted text clipped - 26 lines]
> >> >
> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 04:19 GMT
Can he can uninstall IE7?  It is the base IE in Vista.

> Well, I thought Carlos had a good point there - that failing, and me not
> being a Vista Genius, have you tried uninstalling IE7 - rebooting
[quoted text clipped - 42 lines]
>> >> >
>> >> > Jan :)
Tony Sperling - 24 Jun 2008 09:42 GMT
Well, maybe not in reality, but in XP you can remove IE as one of the
'Windows Components' - which will remove associations and (I think?) the
*.EXE while leaving the *.DLL's which other system components rely on.

Anyhow, re-activating it, should give you some certainty that everything is
working right across the system.

You are right though, I have no idea if this functionality still exist in
Vista? It has been there for ages - and I think it is part of the Court
settlement over the IE integration in the system, so I believe the option
'should' be there. Perhaps the US Edition doesn't have it?

Tony. . .

> Can he can uninstall IE7?  It is the base IE in Vista.
>
[quoted text clipped - 8 lines]
> >> >
> >> > Download and install Flash Player 10 from here:

http://download.macromedia.com/pub/labs/flashplayer10/flashplayer10_install_acti
vex_051508.exe

> >> > Post back your results.
> >> > IE7 32-bit should be "animated" again.
[quoted text clipped - 30 lines]
> >> >> >
> >> >> > Jan :)
R. C. White - 24 Jun 2008 16:24 GMT
Hi, Tony.

> Perhaps the US Edition doesn't have it?

Right.  As Microsoft told the court, IE is so tightly integrated into WinXP
that it can't be removed.  I had no idea that it was removable in non-US
editions.

WinXP includes IE6, which can be upgraded since IE7 arrived.  Vista started
with IE7, which is still included on every DVD.  Many of us are now involved
in the public beta of IE8, which can run on both WinXP and Vista, replacing
IE6 or IE7, as appropriate.  For more, see
microsoft.public.internetexplorer.beta.

But IE6 can't be removed (by us mere mortals - in the US, at least) from
WinXP or IE7 from Vista.

And be nice to Jan.  She's a Cherokee.

RC
Signature

R. C. White, CPA
San Marcos, TX
rc@grandecom.net
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

> Well, maybe not in reality, but in XP you can remove IE as one of the
> 'Windows Components' - which will remove associations and (I think?) the
[quoted text clipped - 61 lines]
>> >> >> >
>> >> >> > Jan :)
Jan :) - 24 Jun 2008 16:46 GMT
> Hi, Tony.
>
[quoted text clipped - 12 lines]
> But IE6 can't be removed (by us mere mortals - in the US, at least) from
> WinXP or IE7 from Vista.

I was curious about that too, as since XP IE has been a core part of the
software and not uninstallable.  As far as know that is the case with Vista
as well.  So, if it is uninstallable from XP or Vista in other than US
versions, I am unaware of that capability.  I was testing the IE8 beta on
that machine, but, uninstalled it last Thursday to do some testing the needs
a clean IE7, not just the Emulation.  That is when I noticed that none of
the map animations are now working.

> And be nice to Jan.  She's a Cherokee.

Yeppers....they even let me off the Resevation now and then too. At least to
attend the MVP Summits. :o))

Jan :)

> RC
>> Well, maybe not in reality, but in XP you can remove IE as one of the
[quoted text clipped - 64 lines]
>>> >> >> >
>>> >> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 18:28 GMT
The N editions ("no IE") don't have it but it can be installed.  That
installation can later be uninstalled.  However, only a few thousand N
editions apparently sold.  The European Courts' great triumph fizzled.  I
beleive that the K editions (Korea) worked about the same.  I think other
than that whatever IE ships with a version of Windows is core.

>> Hi, Tony.
>>
[quoted text clipped - 98 lines]
>>>> >> >> >
>>>> >> >> > Jan :)
Jan :) - 24 Jun 2008 19:41 GMT
Ahhh, thanks for the clarification, Colin. Bill Sharpe used to keep us up to
date on what the Korean version was doing, but, haven't talked with him of
late.  His WHS keeps him pretty busy these days :-))

Jan :)

> The N editions ("no IE") don't have it but it can be installed.  That
> installation can later be uninstalled.  However, only a few thousand N
[quoted text clipped - 107 lines]
>>>>> >> >> >
>>>>> >> >> > Jan :)
Tony Sperling - 24 Jun 2008 21:26 GMT
Oh, you guys have me worried now - the machine is away for the moment, so
cannot really check right now, but I am quite sure that I did away with it
once in a fit of despair. Of course, it stays installed under the hood but
it looks gone, and I suspect that when you activate it again it should check
that everything it expects to find really is there. As a spinal reaction
after finding MP Classic I give Media Player the same treatment whenever I
install something new, so I cannot be mistaken, (I hope) but I'll give a
hoot in a few days when it's back home again.

Tony. . .

> Hi, Tony.
>
[quoted text clipped - 44 lines]
> >> >> >
> >> >> > Download and install Flash Player 10 from here:

http://download.macromedia.com/pub/labs/flashplayer10/flashplayer10_install_acti
vex_051508.exe

> >> >> > Post back your results.
> >> >> > IE7 32-bit should be "animated" again.
[quoted text clipped - 31 lines]
> >> >> >> >
> >> >> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 21:55 GMT
Perhaps you simply changed the default app?

> Oh, you guys have me worried now - the machine is away for the moment, so
> cannot really check right now, but I am quite sure that I did away with it
[quoted text clipped - 105 lines]
>> >> >> >> >
>> >> >> >> > Jan :)
Jan :) - 24 Jun 2008 22:23 GMT
Thanks Tony. Will be watching for the update info.

Jan :)

> Oh, you guys have me worried now - the machine is away for the moment, so
> cannot really check right now, but I am quite sure that I did away with it
[quoted text clipped - 105 lines]
>> >> >> >> >
>> >> >> >> > Jan :)
Jan :) - 24 Jun 2008 15:18 GMT
'She' wonders about that too.  :-)

Jan :)

> Can he can uninstall IE7?  It is the base IE in Vista.
>
[quoted text clipped - 44 lines]
>>> >> >
>>> >> > Jan :)
Jan :) - 24 Jun 2008 15:19 GMT
> Well, I thought Carlos had a good point there - that failing, and me not
> being a Vista Genius, have you tried uninstalling IE7 - rebooting
> (coldboot!) and re-install?

I can try it. I am am not keen to do a Vista repair if there is any way I
can avoid it.

Jan :)

> Tony. . .
>
[quoted text clipped - 38 lines]
>> >> >
>> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 15:48 GMT
Try it in a virtual machine first.

>> Well, I thought Carlos had a good point there - that failing, and me not
>> being a Vista Genius, have you tried uninstalling IE7 - rebooting
[quoted text clipped - 47 lines]
>>> >> >
>>> >> > Jan :)
Jan :) - 24 Jun 2008 16:49 GMT
Sorry...I don't follow the idea....try what in a virtual machine?

Jan :)

> Try it in a virtual machine first.
>
[quoted text clipped - 50 lines]
>>>> >> >
>>>> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 18:30 GMT
What you said above in response to Tony, "I can try it. I am am not keen to
do a Vista repair if there is any way I
can avoid it."  So use VPC and install a copy of Vista in a virtual machine
to experiment with.  When you are done just delete the virtual machine.
That's the way to try out stuff without it affecting your computer.

> Sorry...I don't follow the idea....try what in a virtual machine?
>
[quoted text clipped - 55 lines]
>>>>> >> >
>>>>> >> > Jan :)
Jan :) - 24 Jun 2008 19:37 GMT
> What you said above in response to Tony, "I can try it. I am am not keen
> to do a Vista repair if there is any way I
> can avoid it."  So use VPC and install a copy of Vista in a virtual
> machine to experiment with.  When you are done just delete the virtual
> machine. That's the way to try out stuff without it affecting your
> computer.

Ah...I meant by my reply to Tony was that I was willing to try suggestions.
Doing a repair of vista is the last thing I want to do, and only if it is
the last resort.  However, I didn't really expect to find the IE listed in
the components list, nor listed in the Programs and Features of VIsta, as it
is not a separate install, ats least not in my version, but, I figured it
wouldn't hurt to check it out anyway.  But, I see what you mean now.  I
don't anticipate the need for using VPC. If the IE is borked the VPC won't
help.

Jan :)

>> Sorry...I don't follow the idea....try what in a virtual machine?
>>
[quoted text clipped - 56 lines]
>>>>>> >> >
>>>>>> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 21:57 GMT
Ah, but if it is the IE in the vm that is borked and not the one on the
computer itself then it is an easy bork to get rid of.

>> What you said above in response to Tony, "I can try it. I am am not keen
>> to do a Vista repair if there is any way I
[quoted text clipped - 74 lines]
>>>>>>> >> >
>>>>>>> >> > Jan :)
Jan :) - 24 Jun 2008 22:45 GMT
My questions is, how does that help the host Vista IE if it is borked?  What
if I install the IE8 on the Vista on the VPC, uninstall it and it works
fine?  I am not trying to blame the IE8 for the problem with the IE7 on the
one machine, but, something got changed and I need to find out what it is so
I can fix it.  So, what would installing another copy of the Vista Ultimate
x64 on a VPC prove?  I am not trying to be argumentative, but, am curious
about what your thinking is that might be a telling result.  As it has been
working fine on the x64 machine since Vista x64 was installed Vista went
RTM, and it worked just fine after installing the IE8 beta since its
release, so that should say something for the OS.  The fact that the problem
has only happened since I uninstalled the IE8 beta leads me to think that it
is more in the way of something that got borked in IE when the IE8 was
uninstalled.  Which may not necessarily have anything to do with it being an
x64 or x86 OS, or IE8.

I really don't know, it is my first time around with this issue, and the
immediate circumstances, so I am trying to do as much troubleshooting as I
can on my end, given that I am not sure what is really the basic cause of
the problem to home in on.  I can do the whole 9 yards with the VPC, but, I
am not sure that any evidence that it might provide would really be that
useful in nailing down where the problem really lies, other than it does not
happen there.  I have to weigh the time involved against the possible
benefits.

Jan :)

> Ah, but if it is the IE in the vm that is borked and not the one on the
> computer itself then it is an easy bork to get rid of.
[quoted text clipped - 77 lines]
>>>>>>>> >> >
>>>>>>>> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 23:45 GMT
First of all I don't put beta stuff on a primary computer natively (I do on
the test box of course).  If I want to look at beta stuff on my primary
computer I do it in a vm running on that computer so that I never get into
problems on the host.

Once you have screwed up IE on your physical computer nothing you would do
in a vm can help, of course.  I'm just saying it is easy enough not to get
into that kind of mess in the first place.

> My questions is, how does that help the host Vista IE if it is borked?
> What if I install the IE8 on the Vista on the VPC, uninstall it and it
[quoted text clipped - 103 lines]
>>>>>>>>> >> >
>>>>>>>>> >> > Jan :)
Jan :) - 25 Jun 2008 11:38 GMT
I never install any beta software on any primary or production machine
either, I have a machine that is used only for beta testing and that is the
one that is now having the IE problem.  What I am trying to find out is what
has caused the problem.  According to the instructions, all one need do is
uninstall the IE8 and IE7 is back to normal.  As that is not the case here,
I am trying to find out why and perhaps how to fix it if.

Jan :)

> First of all I don't put beta stuff on a primary computer natively (I do
> on the test box of course).  If I want to look at beta stuff on my primary
[quoted text clipped - 114 lines]
>>>>>>>>>> >> >
>>>>>>>>>> >> > Jan :)
Jan :) - 24 Jun 2008 15:26 GMT
Nope...no luck.  IE is not a component listed there.

Thanks for the suggestions. :-)

Jan :)

> Well, I thought Carlos had a good point there - that failing, and me not
> being a Vista Genius, have you tried uninstalling IE7 - rebooting
[quoted text clipped - 42 lines]
>> >> >
>> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 15:50 GMT
I think all you could remove from XP was IE6 SP1 but IE6 is core also.  And
then you have to remove the XP service packs before rolling back to the
original IE.

> Nope...no luck.  IE is not a component listed there.
>
[quoted text clipped - 48 lines]
>>> >> >
>>> >> > Jan :)
Jan :) - 24 Jun 2008 16:47 GMT
I didn't think it would be there, but, figured I cover all the bases.

Jan :)

>I think all you could remove from XP was IE6 SP1 but IE6 is core also.  And
>then you have to remove the XP service packs before rolling back to the
[quoted text clipped - 53 lines]
>>>> >> >
>>>> >> > Jan :)
Colin Barnhorst - 24 Jun 2008 18:32 GMT
Yeah, the core software never shows up in Add/Remove, including whatever
version of IE or WMP shipped with the copy of the OS you are using.

>I didn't think it would be there, but, figured I cover all the bases.
>
[quoted text clipped - 58 lines]
>>>>> >> >
>>>>> >> > Jan :)
Jan :) - 24 Jun 2008 22:49 GMT
That is what I have been aware of for the previous Windows versions, and
have never seen it in Vista. However, as we see, there are variations of the
versions that are made available outside the US, and so I prefer to check
first to confirm rather then to assume it is not available in my own
version.  With MS.....ya never know... :-)

Jan :)

> Yeah, the core software never shows up in Add/Remove, including whatever
> version of IE or WMP shipped with the copy of the OS you are using.
[quoted text clipped - 62 lines]
>>>>>> >> >
>>>>>> >> > Jan :)
Jan :) - 24 Jun 2008 01:12 GMT
> (cross-post added to  64bit General)
>> IE7, Vista Ultimate x64
[quoted text clipped - 4 lines]
>
> What about the case:  32-bit  IE7  when run under  x64?   ; )

The map on the page page won't even render when I switch to the IE x64
http://www.weather.com/outlook/driving/interstate/map/interactive/20186?from=36h
r_svrWarn_driving&zoom=8&interactiveMapLayer=radar


Jan :)

>> This has just started since I uninstalled the IE8 beta and
>> returned to the IE7.  I have tired to troubleshoot as much as I can think
[quoted text clipped - 6 lines]
>>
>> Jan :)
Robert Aldwinckle - 24 Jun 2008 16:40 GMT
>> (cross-post added to  64bit General)
>>> IE7, Vista Ultimate x64
[quoted text clipped - 9 lines]
>
> Jan :)

Ok.   Well, now that we know some other Vista x64 users are reading this
perhaps you will find out at least how common this symptom is?   <eg>

Otherwise one way to try to get more clues about what is different
in the two cases is to use  ProcMon.   E.g. open the above link as the first
thing for a new  iexplore.exe  process to do.   That way you will see the
modules being loaded.   If something is not being loaded in the bad case
it might even be sufficient just to use the Process filter (e.g. ignore RegMon
and FileMon aspects as hopefully extraneous noise.)   Then, if that's not
enough add in the FileMon type tracing.  Etc.   Note that by default ProcMon
captures all the detail anyway, so you can always save the trace and reanalyse
it later with different filters.   Note too that when you have two supposedly
nearly identical saved traces you can analyse them side-by-side.
Unfortunately though you have to use your eyeballs instead of a diff program
to do that because of all the other details such as timestamps, etc. which
would make a programmed difference report impractical.

Hmm...  it would help if ProcMon didn't BSOD as often as it does but...  ; )

BTW it would probably help if you elaborated on your symptom.
E.g. do you see the map?  Does right-clicking on the map give the
same menu?  Etc.

Also, have you checked on the Adobe forums for previous reports
of the same symptom?

Good luck

Robert
---

>>> This has just started since I uninstalled the IE8 beta and
>>> returned to the IE7.  I have tired to troubleshoot as much as I can think of
[quoted text clipped - 5 lines]
>>>
>>> Jan :)
Jan :) - 24 Jun 2008 18:46 GMT
>>> (cross-post added to  64bit General)
>>>> IE7, Vista Ultimate x64
[quoted text clipped - 34 lines]
> to do that because of all the other details such as timestamps, etc. which
> would make a programmed difference report impractical.

I will endeavor the above as gray matter comprehends. :-)   While I have all
these tools, analysis of such is not one of my more deft attributes. <grin>
Expecially, when it doing visual comparisions, as vision in one eye is very
limited so extended study is not always an easy thing.  However, the
programs do have merit and can offer a good information.

> Hmm...  it would help if ProcMon didn't BSOD as often as it does but...
>  ; )

Indeed! :-)

> BTW it would probably help if you elaborated on your symptom.
> E.g. do you see the map?  Does right-clicking on the map give the
> same menu?  Etc.

The map here does not appear at all:
http://www.weather.com/outlook/driving/interstate/map/interactive/20186?from=36h
r_svrWarn_driving&zoom=8&interactiveMapLayer=radar


The map here renders but when I click the Show Map In Motion it tries to
change to the animation but just hangs indefinitely.
http://www.weather.com/weather/map/USVA0808?clip=704&region=null&collection=loca
lwxforecast&presname=Warrenton,%20VA%20Forecast&name=usinterstateforecastday3_la
rge_animated&day=1


> Also, have you checked on the Adobe forums for previous reports
> of the same symptom?

I've check out some that speak of animation problems, but, nothing is
related to having previously installed the IE8, as least not from what I
could tell, nor were the rendering and animation problems the same.

When I try to install the Adobe Flash, it says that I have it installed,
yet, I have unintsalled it earlier to reinstall and see if that might help.
Also, the Adobe Active X download is blocked by IE and I have not yet been
able to find how to unblock it.  Putting it in my Trusted Zone does not
work, nor does any of the Security allowances I have made. So, I can't
reinstall it. Although, it says it is installed.  So, something may be amiss
too.  This is all very strange, as it just started since I uninstalled the
IE8.  The Flash and all had been working fine until then.

Jan :)

> Good luck
>
[quoted text clipped - 11 lines]
>>>>
>>>> Jan :)
R. C. White - 24 Jun 2008 21:22 GMT
Hi, Jan.

I haven't followed the thread closely; maybe this has already been covered.
But, since you gave those two links in your last post, I tried them both in
IE8b1 with IE7 Emulation ON, first in the x86 version, then in x64.  (I'm
running Vista Ultimate x64, and I get the same results with IE7 Emulation
OFF.)  Here's what I see:

At:
http://www.weather.com/outlook/driving/interstate/map/interactive/20186?from=36h
r_svrWarn_driving&zoom=8&interactiveMapLayer=radar


in IE8b1 x86, I see the buff-colored highway road map.  When I click on the
Play arrow below the map, maybe there is some animation, but apparently not
much is happening in your weather today.

In IE8b1 x64, I see the background for the map, but no map - just a big
square patch of white.  At the bottom there is a link to "Get Flash".
Clicking that gets me the Adobe page with a "TechNote" titled "Flash Player
support on 64-bit operating systems" and two statements that say:
ISSUE:
Adobe Flash Player is not supported for playback in a 64-bit browser.
However, you can run Flash Player in a 32-bit browser running on a 64-bit
operating system.
REASON
Adobe is working on Flash Player support for 64-bit platforms as part of our
ongoing commitment to the cross-platform compatibility of Flash Player. We
have not yet announced timing or release dates.

At:
http://www.weather.com/weather/map/USVA0808?clip=704&region=null&collection=loca
lwxforecast&presname=Warrenton,%20VA%20Forecast&name=usinterstateforecastday3_la
rge_animated&day=1


In IE8b1 x86, I see a static green weather map.  When I click on Show map in
motion, it loads the animation and then shows it.  At first there seems to
be no action at all, but then I see a small rain shower dot in the south end
of Delaware.  It appears and disappears as the animation loops.

In IE8b1 x64, I see the same thing.  The animation works just as in x86!
;<)

So the only non-working combo seems to be the first map, and only in IE8b1
x64.  That is, in the 64-bit browser running on 64-bit Vista.  And it fails
only for the first URL, not the second.  So the problem may be in that web
page, not in Vista - or even in Flash.

Matrix:                32-bit IE                64-bit IE
First URL                Works                Doesn't Work
Second URL            Works                Works

It seems that Adobe doesn't even know that their Flash Player works with
64-bit browsers - sometimes.

Now, since - as I said - I'm not deeply involved in the thread, I'll back
off and let you and Robert, Colin, Tony, et al, continue.

RC
Signature

R. C. White, CPA
San Marcos, TX
rc@grandecom.net
Microsoft Windows MVP
(Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)

>>>> (cross-post added to  64bit General)
>>>>> IE7, Vista Ultimate x64
[quoted text clipped - 90 lines]
>>>>>
>>>>> Jan :)
Jan :) - 24 Jun 2008 23:09 GMT
> Hi, Jan.
>
[quoted text clipped - 49 lines]
> Now, since - as I said - I'm not deeply involved in the thread, I'll back
> off and let you and Robert, Colin, Tony, et al, continue.

Thank you very much for the detailed follow-up, RC.  Yes, I noticed the
sporadic animation in the IE8 mode as compared to the IE7 Emulation for the
link you mentioned, but, the other did work fine in both modes. The fact
that since I uninstalled the IE8 neither of the sites will now work
properly, even the one that had worked without fault in IE8, is the
puzzlement. I can't seem to find out what changed, or where.  Also, the one
link that no longer will load says that Adobe Flash is required, yet, when I
try to install it, it says that I have the current version installed, even
after I uninstalled it to try to reinstall to see that they would solve the
problem, and so now I can't reinstalle the Adobe Flash that is needed.  It
it "Miller time" yet Kemo Sabe??  :o))

Jan :)

> RC
>>
[quoted text clipped - 96 lines]
>>>>>>
>>>>>> Jan :)
Tony Sperling - 25 Jun 2008 00:59 GMT
I just don't remember - does IE7 have an SP for Vista?

Tony. . .
Jan :) - 25 Jun 2008 01:27 GMT
>I just don't remember - does IE7 have an SP for Vista?

I may be wrong, and as you obviously are not using the US version of Vista,
I can not say if Vista SP updates would apply to any and all IE7 installs,
be they core or seperate installs.  While IE may not be a core part of all
Vista versions, I really have no idea if such updates would apply to all IE,
including installs that are not part of the core software.  I truly don't
know, Tony.  Maybe there are others here who are more into that area who
might be able to add more light on the subject.  I am only at the "G" part
of the Geek status.  :o)

Jan :)
Tony Sperling - 25 Jun 2008 10:51 GMT
No, I am in Denmark and although I exclusivly use English software
(spell-checkers not counting) the US version cannot be distributed overseas,
as far as I know. So the English version I use goes by the name
'International'. Here, in the begining, it is slightly cheaper than the
previous Danish version (because it hasn't been translated yet), later on,
you can only get it at a premium, which is why I developed into being an
early adopter of many things!

It is true, the internals are different, and I am having trouble keeping
abreast with it all as sometimes the differences seem to differ too.

I confess, I was gripping at straws back there - I was thinking if there
were some little part that you could re-install? Well - what about your
restore-points? Have we gone through those here all ready?

If you remove the TCP/IP stack, your IE will go blind  and lame all at
once - do a couple of cold-boots giving it time to settle and warm up nicely
in between, and then re-install the stack - sounds too crazy! It certainly
belongs in the category of the longer shots, but then, it would seem your
issue was triggered by something trivial? It's one bitter cure I wouldn't
mind swallowing in a critical situation - I do not think you risk any
further trouble - something you're not seeing now, and I begin to think
you'll end up doing a 'repair' install anyhow!

Tony. . .

> >I just don't remember - does IE7 have an SP for Vista?
>
[quoted text clipped - 8 lines]
>
> Jan :)
Jan :) - 25 Jun 2008 11:51 GMT
Thanks for the explanation on the version variations, Tony.  The IE8 has
been on the machine for several months and the Restore Points don't go back
that far so that is not really an option.  While I could go back to before I
uninstalled the IE8, it would not help with the fact that once uninstalled I
would face the same problem.  You may be right about the repair.  That may
be the only alternative other than a reinstall. Being as it is a test
machine I have an image so it would not be all that bad.  I was interested
in finding out what caused the problem and perhaps how to fix it so that I
might be able to help others who may run into the same problem.  A repair is
not something that I like to recommend first off if perhaps something less
extreme will work.

Jan :)

> No, I am in Denmark and although I exclusivly use English software
> (spell-checkers not counting) the US version cannot be distributed
[quoted text clipped - 41 lines]
>>
>> Jan :)
Tony Sperling - 25 Jun 2008 12:45 GMT
O.K. - this being the case, I think I would be tempted to go back to the '8'
and let it run for a while before taking it away again. It might not be the
same, who knows what all the electrons were up to at the time? Everything
has an explanation - but not all explanations can be found.

Tony. . .

> Thanks for the explanation on the version variations, Tony.  The IE8 has
> been on the machine for several months and the Restore Points don't go back
[quoted text clipped - 55 lines]
> >>
> >> Jan :)
Jan :) - 25 Jun 2008 13:09 GMT
Worth a try I guess....don't seem to have much to lose at this point if it
does not work.  :-)

Jan :)

> O.K. - this being the case, I think I would be tempted to go back to the
> '8'
[quoted text clipped - 84 lines]
>> >>
>> >> Jan :)
Colin Barnhorst - 25 Jun 2008 02:11 GMT
No.

Vista SP1 does have some updates for IE7 but the last IE to have its own
service pack was 6.  IE8 will be entering beta 2 in a few months but is
still pretty far from rtm.  There is still a chance for an IE7 service pack
because IE8 would be optional in Vista anyway, but there is no chatter about
one that I have seen.

btw, according to the service pack lifecycle table, support ended for
installation of IE6 SP1 in 2006.  For IE6 SP1 already installed on a version
of Windows, support ends as that version of Windows is retired.

>I just don't remember - does IE7 have an SP for Vista?
>
> Tony. . .
Robert Aldwinckle - 25 Jun 2008 16:51 GMT
> Thank you very much for the detailed follow-up, RC.

Ditto.   Now at least I know about what controls to try.  ; )

I agree with RC, I think the problem is more likely to be your map.
E.g. when I zoom out to show the whole United States the animation
works fine but at the zoom level that you had it was stuck in a "Loading 2 of 0"
state.   It's possible that that error could be due to another configuration
problem on my system.   E.g. when I went to the Help page I got an Information
bar warning that the site wanted to use  MSXML 5.0.   Well, I have  MSXML 6.0
and I'm not sure that I want to install MSXML 5.0 just for this.   YMMV.

> Yes, I noticed the
> sporadic animation in the IE8 mode as compared to the IE7 Emulation for the
> link you mentioned, but, the other did work fine in both modes. The fact
> that since I uninstalled the IE8 neither of the sites will now work
> properly, even the one that had worked without fault in IE8, is the
> puzzlement. I can't seem to find out what changed, or where.

Try at least zooming out so you know that it isn't a problem with the data.

> Also, the one
> link that no longer will load says that Adobe Flash is required, yet, when I
> try to install it, it says that I have the current version installed, even
> after I uninstalled it to try to reinstall to see that they would solve the
> problem, and so now I can't reinstalle the Adobe Flash that is needed.

Those are other details that ProcMon might help you analyse.  <eg>
However, you might get a few new clues by using  Process Explorer instead.
E.g. with it when the map is loaded I can see (after doing a Ctrl-f for flash)
that   iexplore.exe  has  Flash9f.ocx  loaded.   In my case it is loaded from
   F:\WINDOWS\System32\Macromed\Flash\Flash9f.ocx
Note the System32 in that path?  I'm wondering if you might have two
choices for it on your x64 and if so which one is chosen?

Another possibility, particularly since you are getting messages from the
web site about x64, is that the OS in your User-Agent is confusing things.
In that case you could try changing your User-Agent so the OS is spoofed.
I don't know if the standard User-Agent overrides try spoofing the OS or not.

>  It
> it "Miller time" yet Kemo Sabe??  :o))

I'd say it was time for more testing so you can refine your
symptom description...  ; )

Good luck

Robert
---
Jan :) - 25 Jun 2008 18:42 GMT
>> Thank you very much for the detailed follow-up, RC.
>
[quoted text clipped - 41 lines]
> Note the System32 in that path?  I'm wondering if you might have two
> choices for it on your x64 and if so which one is chosen?

Well......curiously, I was finally able to install the Flash, but, I am not
finding anything for Macromed/Flash/Flash9f.ocx in my Windows/System32.  I'm
running a search in the hard drive to see if it comes up elsewhere.  There
is a Program Files and Program Files (86) and I checked both and found
nothing related to Macromedia or Flash.  Yet, it says I have version 9
installed.  So, hopefully the Search will let me know where it is.

> Another possibility, particularly since you are getting messages from the
> web site about x64, is that the OS in your User-Agent is confusing things.
> In that case you could try changing your User-Agent so the OS is spoofed.
> I don't know if the standard User-Agent overrides try spoofing the OS or
> not.

Don't know about that one...how would I do that?

>>  It
>> it "Miller time" yet Kemo Sabe??  :o))
>
> I'd say it was time for more testing so you can refine your
> symptom description...  ; )

Ohh phooh!  :-))

Ok...well.......the best I can refine my sympton description is:
Unfortunately, the map here will not appear at all.
http://www.weather.com/outlook/driving/interstate/map/interactive/20186?from=36h
r_svrWarn_driving&zoom=8&interactiveMapLayer=radar

I get the page and the framing and all, but, the map itself does not show.

The map on this page does originally display, but, after I click on the Show
map in motion tries to switch to the animation mode and just hangs:
http://www.weather.com/weather/map/USVA0808?showanimation=yes&mapregion=us_ric_c
loseradar_plus_usen


That is all that I can tell you about the symptoms.  On this one I can't
Zoom out, that feature does not work on this map.  Not sure what else you
are looking for as far as symptoms go.  I'll do some more testing with the
Filemon and such, and see if it turns up anything, at least that I can
decipher.

Jan :)

> Good luck
>
> Robert
> ---
Colin Barnhorst - 25 Jun 2008 21:21 GMT
What do you see in your browser add-ons?  There should be an Adobe Flash
Object, at least.

> Well......curiously, I was finally able to install the Flash, but, I am
> not finding anything for Macromed/Flash/Flash9f.ocx in my
[quoted text clipped - 3 lines]
> says I have version 9 installed.  So, hopefully the Search will let me
> know where it is.
Jan :) - 25 Jun 2008 21:26 GMT
No...there is nothing there for Adobe.

Jan :)

> What do you see in your browser add-ons?  There should be an Adobe Flash
> Object, at least.
[quoted text clipped - 6 lines]
>> says I have version 9 installed.  So, hopefully the Search will let me
>> know where it is.
 
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