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Windows Forum / Internet Explorer / General Topics / June 2008

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Cookies Exp 7 not writing

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Syd - 24 Jun 2008 07:13 GMT
It won't let me do a new question, but it will allow me here.......go figure.

All of a sudden, around June 7, my system (I guess) stopped writing cookies.
Most sites( 2 or 3 are okay) require that I log in each time I visit it.  
This has never happened in the past.

I have gone to Tools and Options and made sure it is set to allow cookies I
even put some sites in the Always Allow section, but, it's not working.

No idea what has changed to cause this problem.

Help

Syd
PA Bear [MS MVP] - 24 Jun 2008 21:15 GMT
What changes did you make to your (Windows version?) machine on/around 07
June-08?

One or more options/settings in an ever-growing number of third-party
applications may be disallowing the change(s) from "sticking". These include
but are not limited to Ad-aware's Ad-Watch, Spybot Tea Timer,
SpywareBlaster, SpySweeper, Spyware Doctor, CounterSpy, AVG Anti-Spyware,
Norton AntiVirus, McAfee VirusScan and/or Antispyware, NOD32, and Zone Alarm
(Free, Pro, & Security Suite).
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> It won't let me do a new question, but it will allow me here.......go
> figure.
[quoted text clipped - 13 lines]
>
> Syd
Syd - 24 Jun 2008 22:58 GMT
I think...........that an auto update from MS happened around that time, but,
can't remember and have no idea what...............I have since turned auto
update off.
I don't run or have any spyware, but I do have Norton..........again, it
could have changed, but, I have looked at Norton and cannot find any area
that I can turn Cookies on or off?
Most of this is Greek to me.............
I do have Java and Active X on my PC...............IF there are any areas
where I can change options other than Tools and Options please let me know.
I have done everything I can think of, even setting the LOW security to
allow anything.  
EVEN this site, when I put in save email and password, it does not........I
have to key it in everytime.

> What changes did you make to your (Windows version?) machine on/around 07
> June-08?
[quoted text clipped - 22 lines]
> >
> > Syd
PA Bear [MS MVP] - 24 Jun 2008 23:10 GMT
No updates were released on 07 Jun-08.  A batch were released on 10 Jun-08.
At this point, it looks like your Norton application might be the culprit
here.

I would NOT recommend disabling Automatic Updates (AU).  AU has options
other than "Automatically download & install updates."  One of the other
options might suit you better.  Assuming WinXP, see...

How to configure and use Automatic Updates in WinXP:
http://support.microsoft.com/kb/306525

What is your Windows version, anyway?
Signature

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> I think...........that an auto update from MS happened around that time,
> but, can't remember and have no idea what...............I have since
[quoted text clipped - 37 lines]
>>>
>>> No idea what has changed to cause this problem.
Syd - 24 Jun 2008 23:30 GMT
I set the auto to notify me, not just auto load.
I have windows XP I think service pack 2.
As I say everything was running fine until 2 weeks ago...........there are 2
sites
that I do not have to put my password in, but the rest I do.
Even my banking sites up to now it would keep my card number and I would
just have to put the password in, now, it keeps nothing.  Even when I tell it
to keep my card number there, it does not.
When I say June 7, it could have been the 10th, it was around that time.
If it's Norton, do you know where I go in Norton to find those options?

> No updates were released on 07 Jun-08.  A batch were released on 10 Jun-08.
> At this point, it looks like your Norton application might be the culprit
[quoted text clipped - 49 lines]
> >>>
> >>> No idea what has changed to cause this problem.
PA Bear [MS MVP] - 24 Jun 2008 23:39 GMT
Symantec Support
http://www.symantec.com/techsupp/index.html

==================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary.  There is no-charge for support calls that are associated with
security updates.  When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB123456).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the Consumer IE7 queue (which is
47830).
Signature

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

> I set the auto to notify me, not just auto load.
> I have windows XP I think service pack 2.
[quoted text clipped - 74 lines]
>>>>>
>>>>> No idea what has changed to cause this problem.
Syd - 25 Jun 2008 23:38 GMT
I sent a message to Symantec and Microsoft, still waiting for an answer.
I diabled Norton to see if that was the problem, but, the problem still
exists.

I could not find any options in Norton that had anything to do with
cookies..........

> Symantec Support
> http://www.symantec.com/techsupp/index.html
[quoted text clipped - 94 lines]
> >>>>>
> >>>>> No idea what has changed to cause this problem.
PA Bear [MS MVP] - 26 Jun 2008 00:00 GMT
Simply disabling Norton /whatever/ (e.g., NAV; NIS; N360) may not be
sufficient, Syd.  The behavior might be caused by a Norton Add-on.

> I sent a message to Symantec and Microsoft, still waiting for an answer.
> I diabled Norton to see if that was the problem, but, the problem still
[quoted text clipped - 120 lines]
>>>>>>>
>>>>>>> No idea what has changed to cause this problem.
Sydder50@shaw.ca - 28 Jun 2008 00:36 GMT
> Simply disabling Norton /whatever/ (e.g., NAV; NIS; N360) may not be
> sufficient, Syd.  The behavior might be caused by a Norton Add-on.
[quoted text clipped - 125 lines]
>
> - Show quoted text -

Now I have to create a Google account to get on
here.................geez..........
Anyway, looks like no one can help me with this problem.
IF I had not just bought a new PC last October, I would chuck it and
buy new, start over...........however, I guess I will just have to
live with it and keep signing in, it's a pain, but, not the end of the
world.
Syd - 28 Jun 2008 01:03 GMT
You can tell I don't have a clue...............since I went to Google and had
to sign up, now this site is showing my email address.................bloody
hell MS................I have heard nothing bad about Apple............maybe
I should get over my fear of change and go with it.  I understand they have a
stable system, easy to use.
Anyone know for sure?

Grrr.......................

wrote:

> > Simply disabling Norton /whatever/ (e.g., NAV; NIS; N360) may not be
> > sufficient, Syd.  The behavior might be caused by a Norton Add-on.
[quoted text clipped - 133 lines]
> live with it and keep signing in, it's a pain, but, not the end of the
> world.
PA Bear [MS MVP] - 28 Jun 2008 05:46 GMT
You didn't have to reply to this thread via Google Groups:
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?&query=c
ookies+syd&lang=en&cr=us&guid=&sloc=en-us&dg=microsoft.public.internetexplorer.g
eneral&p=1&tid=f335a288-ad52-4249-b75c-6116df01d98f


> You can tell I don't have a clue...............since I went to Google and
> had to sign up, now this site is showing my email
[quoted text clipped - 158 lines]
>> live with it and keep signing in, it's a pain, but, not the end of the
>> world.
Syd - 28 Jun 2008 06:17 GMT
I was talking about this problem on another thread and someone gave me a URL
and told me to go there to reply.............that's what I get for doing what
I am told............baaa   baaa

> You didn't have to reply to this thread via Google Groups:
> http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?&query=c
ookies+syd&lang=en&cr=us&guid=&sloc=en-us&dg=microsoft.public.internetexplorer.g
eneral&p=1&tid=f335a288-ad52-4249-b75c-6116df01d98f

[quoted text clipped - 161 lines]
> >> live with it and keep signing in, it's a pain, but, not the end of the
> >> world.
PA Bear [MS MVP] - 28 Jun 2008 06:26 GMT
I posted a link to your original thread in a reply to your post in another
thread.  I did NOT tell you to reply using Google Groups.

> I was talking about this problem on another thread and someone gave me a
> URL
[quoted text clipped - 180 lines]
>>>> live with it and keep signing in, it's a pain, but, not the end of the
>>>> world.
Syd - 29 Jun 2008 15:33 GMT
I just posted a reply to a message before I realized it was from
2006.............

FIREFOX, it said it's better than IE7, faster, writes cookies and does not
require anything like freeware or shareware etc. for it to run............is
this still true, can this be loaded and used and just leave IE7 as it is, and
don't use it anymore?

Any help would be appreciated.

Syd

> I posted a link to your original thread in a reply to your post in another
> thread.  I did NOT tell you to reply using Google Groups.
[quoted text clipped - 183 lines]
> >>>> live with it and keep signing in, it's a pain, but, not the end of the
> >>>> world.
PA Bear [MS MVP] - 29 Jun 2008 16:03 GMT
You are certainly free to use FF or any other third-party browser as your
default.

Unlike third-party browsers, IE is part-and-parcel of the Operating System
and has more dependencies.  Just make sure you keep IE fully patched (even
though you may not use it).

Also note that many IE features will not work in other browsers without some
tweaking and plug-ins (e.g., Windows Update).
Signature

~PA Bear

> I just posted a reply to a message before I realized it was from
> 2006.............
[quoted text clipped - 208 lines]
>>>>>> the
>>>>>> world.
Syd - 28 Jun 2008 06:28 GMT
I just got a reply from MS............however what I never liked about
getting reponses from MS, they try and tell you to do
something............never telling you why.  OR, what they think the problem
is to begin with.

They want me to create a system restore point and then reset IE 7, they
mention something about this being best to do before installing SP3, but,
don't say anywhere how I am to install SP3, or WHY,,,,,,,,,I may not fully
understand this stuff, but, I always want to know why I am doing something.  

If my system gets screwed following their suggestions, I don't have A.
anyway to email them, no system and B. I can't afford 2 or 3 days downtime
while they get back to me.

I will say, I have not had all that many problems with MS, but when I do,
getting help is worse than pulling teeth.

It's like the guy that sells you something, takes your money and
runs.................

As I said before, I think I am just going to have to live with this problem,
until I run into someone that actually knows what they are doing (not me) or,
take it into the shop and get them to start from scratch...........

Thanks  anyway.................

Syd

> I was talking about this problem on another thread and someone gave me a URL
> and told me to go there to reply.............that's what I get for doing what
[quoted text clipped - 165 lines]
> > >> live with it and keep signing in, it's a pain, but, not the end of the
> > >> world.
PA Bear [MS MVP] - 28 Jun 2008 16:12 GMT
> I will say, I have not had all that many problems with MS, but when I do,
> getting help is worse than pulling teeth.

That's why we're here! <eg>

FYI:

How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737 <= Read before using!
[ I probably cited KB923737 in an earlier reply to this thread.]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-
prerequisites-for-a-successful-installation.aspx


Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

IE and Windows XP Service Pack 3
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx
Signature

~PA Bear

> I just got a reply from MS............however what I never liked about
> getting reponses from MS, they try and tell you to do
[quoted text clipped - 209 lines]
>>>>> live with it and keep signing in, it's a pain, but, not the end of the
>>>>> world.
 
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