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Windows Forum / Internet Explorer / General Topics / June 2008Can't browse to www.microsoft.com/expression
I can't browse to most of the Microsoft Expressions web sites on one of my computers but I can on the other one. The good one is IE Version 7.0.5730.13 and the bad one is IE Version 7.0.5730.11. I have tried to udate it, full virus scan, disable all add-ons, and delete cached web pages. Nothing helps! When I try to browse to these pages I get the "We are sorry, the page you requested cannot be found." page and any link I try on this page gets me back to the same page. Some one please help! Ray Hi, 1. Work through this article: 936213- How to optimize or reset Internet Explorer 7: http://support.microsoft.com/kb/936213/en-us 2. The troublesome third-party program may not be strictly an add-on. Disable other security, privacy, ad-blocking programs, security suites, firewalls, etc. to see if one of them is causing the problem. You may have to uninstall programs to test. Removing McAfee may require a removal tool http://ts.mcafeehelp.com/displaydoc.asp?docid=408302&CategoryId=120919 Removing Norton/Symantec products completely will require the removal tool http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDo cument&lg=en&ct=us&seg=hho&src=hot 3. [WinXP] Try opening a Cmd window (or from Start> Run) enter ipconfig /flushdns then clear the Temporary Internet Files and restart. 4. Check the HOSTS file. Make sure that Windows is showing hidden files and is not hiding file extensions for known file types then check for a HOSTS file at [C:\Windows\System32\Drivers\etc] Open the HOSTS file with notepad. If there are any redirect entries in it you can put the pound sign (#) in front an entry to disable that redirect. Or you can rename the HOSTS file to (ie) HOSTS.OLD More on the HOSTS file at http://www.accs-net.com/hosts/ Hope this helps, Don [MS MVP- IE] > I can't browse to most of the Microsoft Expressions web sites on one of my > computers but I can on the other one. The good one is IE Version 7.0.5730.13 [quoted text clipped - 4 lines] > to the same page. Some one please help! > Ray Hi Don, Reseting the browser fixed the problem. I reenabled all of the add-ins and everything was OK. I wonder what setting caused the problem. Ray > Hi, > 1. Work through this article: [quoted text clipped - 40 lines] > > to the same page. Some one please help! > > Ray Hi, Since you had cleared the browser cache, the problem may have been with history or cookies. Anyway... glad the reset worked for you. Don [MS MVP- IE] > Hi Don, > > Reseting the browser fixed the problem. I reenabled all of the add-ins and > everything was OK. I wonder what setting caused the problem. > > Ray > > Hi, > > 1. Work through this article: [quoted text clipped - 9 lines] > > http://ts.mcafeehelp.com/displaydoc.asp?docid=408302&CategoryId=120919 > > Removing Norton/Symantec products completely will require the removal tool http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDo cument&lg=en&ct=us&seg=hho&src=hot > > 3. [WinXP] > > Try opening a Cmd window (or from Start> Run) enter [quoted text clipped - 9 lines] > > HOSTS.OLD > > More on the HOSTS file at http://www.accs-net.com/hosts/ > > > I can't browse to most of the Microsoft Expressions web sites on one of my > > > computers but I can on the other one. The good one is IE Version [quoted text clipped - 7 lines] > > > to the same page. Some one please help! > > > Ray |
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