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Windows Forum / Internet Explorer / General Topics / June 2008

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Can’t access favorites in VISTA     HomePremium IE7

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Penny - 27 Jun 2008 05:03 GMT
Favorites folder for an administrator account seems to have become
disassociated from IE7, possibly because I tried to move it to another drive.
SYMPTOMS:
no favorites accessible from favorites menu, clicking add favorites has no
effect, import favorites command wants a bookmark.htm file that’s in the
folder I moved, but when I browse and find it and click NEXT I come to a
prompt to “select the folder where the imported favorites will be placed” and
there’s no folder to select. (Note: Favorites work OK in a different user
account)
ATTEMPTED FIXES:
Duplicated favorites folder in original user profile folder (since I don’t
know where IE is looking for favorites)
Changed permissions and ownership on both
Unchecked Read-only
ADDITIONAL FIXES TRIED FROM READING IN THIS NEWSGROUP:
Reset IE settings
Run IE without add-ons
Pasted “icacls D:\Favorites /setintegritylevel (OI)(CI)low” into command
window
Turned off protected mode
Run as administrator
Turned off McAfee
POSTS I’D LIKE MORE INFO ON IF APPROPRIATE:
Walt’s (in Can’t access favorites) references relating to “restored my
Favorites by changing shell:Favorites” and “pointing favorites to it's
current location”    I don’t understand these.
Or --anyone have more ideas, please?
Thanks!
Signature

Penny

Don Varnau - 27 Jun 2008 10:29 GMT
Hi,
From:
http://www.winhelponline.com/blog/unspecified-error-when-adding-a-link-to-favori
tes-in-windows-vista/


This command
icacls D:\Favorites /setintegritylevel (OI)(CI)low
should have a path to Favorites like
icacls D:\Users\username\Favorites /setintegritylevel (OI)(CI)low
shouldn't it?

Is there a Favorites folder at that location?

Are hidden and system (protected operating system) files visible? (Folder
options> View)

Hope this helps,
Don
[MS MVP- IE]

> Favorites folder for an administrator account seems to have become
> disassociated from IE7, possibly because I tried to move it to another drive.
[quoted text clipped - 3 lines]
> folder I moved, but when I browse and find it and click NEXT I come to a
> prompt to “select the folder where the imported favorites will be
placed” and
> there’s no folder to select. (Note: Favorites work OK in a different
user
> account)
> ATTEMPTED FIXES:
> Duplicated favorites folder in original user profile folder (since I
don’t
> know where IE is looking for favorites)
> Changed permissions and ownership on both
[quoted text clipped - 3 lines]
> Run IE without add-ons
> Pasted “icacls D:\Favorites /setintegritylevel (OI)(CI)low” into
command
> window
> Turned off protected mode
> Run as administrator
> Turned off McAfee
> POSTS I’D LIKE MORE INFO ON IF APPROPRIATE:
> Walt’s (in Can’t access favorites) references relating to “restored
my
> Favorites by changing shell:Favorites” and “pointing favorites to it's
> current location”    I don’t understand these.
> Or --anyone have more ideas, please?
> Thanks!
>
> Penny
Penny - 27 Jun 2008 18:33 GMT
Thanks for your response!

The folder for this account was originally at
C:\Users\accountname\Favorites, but I wanted to have most of the files for
all user accounts on D partition, so I moved it to D:\Favorites. I thought
this would ease backup and also hoped to have all users access same
favorites. Then I figured out I didn’t really understand how to properly move
the folders, so I left other accounts alone and simply copied the favorites
back to its original site.

As to the other, I read a lot of posts for ideas , and one said to open a
command window, navigate to the folder, then paste in “icacls favorites
/setintegritylevel (OI)(CI)low”.  I did research to find out how to open a
window and looked up the icacls command at
http://technet2.microsoft.com/windowsserver2008/en/library/932d9cc1-3dff-40da-83
5c-1cb0894874f11033.mspx?mfr=true
,
and since it seemed OK, played with the syntax till it worked. (Not that I
really understood what I was doing.) Hmm. Maybe I should have tried it on the
original folder site. I'll do that next.

I keep hidden files visible and system only when I need to see them, since
they make a mess and I can’t access most of them. In my fourth day as a VISTA
user I’m still pretty lost. I’m going to buy a book.

Signature

Penny

> Hi,
> From:
[quoted text clipped - 51 lines]
> >
> > Penny
Penny - 27 Jun 2008 18:42 GMT
FYI,
I just tried icacls C:\Users\accountname\Favorites /setintegritylevel
(OI)(CI)low for the original Favorites site, but it did not work.

If you have any other ideas, I'd appreciate them. Thanks.
Signature

Penny

> Thanks for your response!
>
[quoted text clipped - 74 lines]
> > >
> > > Penny
PA Bear [MS MVP] - 27 Jun 2008 18:48 GMT
System Restore?

> FYI,
> I just tried icacls C:\Users\accountname\Favorites /setintegritylevel
[quoted text clipped - 83 lines]
>>>>
>>>> Penny
Robert Aldwinckle - 27 Jun 2008 21:48 GMT
> Favorites folder for an administrator account seems to have become
> disassociated from IE7, possibly because

> I tried to move it to another drive.

It is significant to know how you tried to do that
because as well as moving it you have to change the registry value
which keeps track of your Favorites.   Dragging it would work,
possibly after a restart but other methods might leave the registry
in the same state that it was in before the move.

> SYMPTOMS:
> no favorites accessible from favorites menu, clicking add favorites has no
[quoted text clipped - 3 lines]
> there’s no folder to select. (Note: Favorites work OK in a different user
> account)

With the same path?   ; )

> ATTEMPTED FIXES:
> Duplicated favorites folder in original user profile folder (since I don’t
> know where IE is looking for favorites)

That's what the  Run...  shell:Favorites  could tell you (assuming your
Explorer window has an Address bar enabled.)

Another way is to use right-click Properties on whatever the Favorites menu
allows you to access that way and read the path in the Location: field.

HTH

Robert Aldwinckle
---

> Changed permissions and ownership on both
> Unchecked Read-only
[quoted text clipped - 12 lines]
> Or --anyone have more ideas, please?
> Thanks!
Penny - 28 Jun 2008 03:10 GMT
Thank you PA Bear and Robert for your responses.

System restore -
would be a pain because setting up user accounts was the first thing I did.
Then I spent the last 3 days installing software and setting up programs for
everyone. But I'll keep it in mind. I might just create a totally new admin
account.

As to how I moved the Favorites file, I just now created a Dummy-user to try
to remember and recreate what I did. It’s been 4 days and 2 complete VISTA
setups on two computers, plus I was really going trial and error. I THOUGHT I
was offered a location option by right-clicking, but I can't get that now, so
I guess I must have used the location tab in properties.
This time I left "D:\Dummy\Favorites" in the dialog box on the location tab
and it worked great.  The file shows in both places, but in the user folder
it shows the path to "D:\Dummy\Favorites".

When I did it before the Favorites folder was gone from the user folder and
lost its blue color on the D drive. Also before I’m sure I was asked what
folder I wanted to put it in during the move and not on the location tab, and
it ended up on the D root. It worked differently when I moved another folder
(documents) and I decided I was messing things up, so I searched help  to
find out how to repair a profile and followed the steps of creating another
temp profile and dragging all its contents (incl. sys/hidden) to the original
user.

While the folders I never messed with in the user folder (Contacts, desktop,
etc.) still have their location tabs, the Favorites folder I have in there
now does not. Also the Favorites moved to the D drive lost its location tab,
but the documents, music and others moved retain a location tab.
Interestingly different also, the dummy-user folder has a folder paths column
which I didn’t create (detail view), whereas the original user folder did not.

I begin to understand from the questions people ask that I’ve really messed
this one up. I’m thinking more than ever that creating a new replacement
admin profile may be the best idea unless I can learn something new by
achieving a fix.

I realized on rereading that Don included a link in his response. I think
I’ll study that page first to see if it is helpful.

Thanks again.

Signature

Penny

 
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