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Windows Forum / Internet Explorer / General Topics / June 2008

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Web page freezes up

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highdiver - 27 Jun 2008 22:17 GMT
Every time I type and address on the address line the web page freezes up and
i have to shut down IE7
PA Bear [MS MVP] - 27 Jun 2008 22:48 GMT
We shall alert the media.  In the meantime, please see this page
http://dts-l.net/goodpost.htm then post back to this thread with the
information we'd need to be able to assist you properly.

> Every time I type and address on the address line the web page freezes up
> and i have to shut down IE7
Frank Saunders MS-MVP IE,OE/WM - 28 Jun 2008 01:52 GMT
> Every time I type and address on the address line the web page freezes up
> and
> i have to shut down IE7

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings.  Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer:  Help with malware
All  MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author.  See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything.  Always choose Custom and see
what else is being carried along.  Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

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Frank Saunders MS-MVP IE,OE/WM
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