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Windows Forum / Internet Explorer / General Topics / June 2008

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internet explorer will not load

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Brian - 28 Jun 2008 16:00 GMT
I have installed internet explorer 7 and sp3. when I open internet explorer
it never loads the progress bar just gets half way to full. I have emptied
caches, opened withhout add ons, but it still does not work. The problem
seems to have started after my ip adress was changed through my wireless
router(belkin). I am able to use my aol browser with no problems. I have
windows xp home, compaq presario laptop, intel celeron. Any advice on how to
get internet explorer working again would be greatly appreciated. thank you
PA Bear [MS MVP] - 28 Jun 2008 17:10 GMT
Which was installed first, IE7 or WinXP SP3?

=> Does this behavior persist if you start IE7 in No Add-ons mode?  To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;
or

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

=> Does the problem persist if you Reset IE7 Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!
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~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

> I have installed internet explorer 7 and sp3. when I open internet
> explorer
[quoted text clipped - 6 lines]
> get internet explorer working again would be greatly appreciated. thank
> you
Brian - 28 Jun 2008 21:07 GMT
I installed IE7 first. The problem persists, in no add-on mode, and after I
reset IE7. Could this be a proxy issue? IP Issue?  As I had mentioned in my
post IE has worked in the past until my IP adress was changed, I uninstalled
IE7 and then reinstalled it. Then I installed SP3 and the problem still
persists.

> Which was installed first, IE7 or WinXP SP3?
>
[quoted text clipped - 22 lines]
> > get internet explorer working again would be greatly appreciated. thank
> > you
PA Bear [MS MVP] - 28 Jun 2008 22:13 GMT
Changing your IP address should not cause IE not to load.  Does IE load if
you reset your home page to Blank (via Control Panel | Internet Options)?
If you reboot into Safe Mode (with or without networking)?

Did the behavior persist after you'd reinstalled IE7 but before you'd
installed WinXP SP3?

What anti-virus application or security suite is installed?  What
anti-spyware applications (other than Defender)?  What third-party firewall
(if any)?  Were any of these applications running in the background when you
(re)installed IE7?  ...when you installed SP3?

What third-party toolbars are installed (e.g., Google; Yahoo; Windows Live;
Skype; Roboform)?

Control Panel | Add/Remove Programs | make sure Show Updates is check |
scroll down and tell me what was the last security update for IE ["Security
Update for Windows Internet Explorer 7 (KB999999)"] installed and when was
it installed?
Signature

~PA Bear

> I installed IE7 first. The problem persists, in no add-on mode, and after
> I
[quoted text clipped - 40 lines]
>>> get internet explorer working again would be greatly appreciated. thank
>>> you
 
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