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Windows Forum / Internet Explorer / General Topics / July 2008

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IE7 reports it is IE4 on vista

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powell2285 - 25 Jul 2008 23:27 GMT
I have been using IE7 on Vista Ultimate for a long time with not problems.  
Now all of the sudden when I go to www.netflicks.com NetFlicks says I am not
using a supported browser.  I have another website that does the same thing.

I cannot figure out how to re-install it.  I have McAffee anti-virus and it
reports no problems.

Can you help me?  I really don't want to re-install my whole machine.

Chris
Don Varnau - 26 Jul 2008 00:50 GMT
Hi,
I suspect that McAfee or another third-party security program is blocking
your browser info/user agent string.

Look through settings of third-party programs for an option similar to:
private header info
block browser info
block http referrer
enable browsing privacy, etc.
- - -
Plan B...
With the warning that a reset will delete autocomplete data, such as
passwords and you will have to reinstall browser add-ons, work through this
article:
936213- How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213/en-us

Hope this helps,
Don
[MS MVP- IE]

> I have been using IE7 on Vista Ultimate for a long time with not problems.
> Now all of the sudden when I go to www.netflicks.com NetFlicks says I am not
[quoted text clipped - 6 lines]
>
> Chris
 
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