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Windows Forum / Outlook Express / OE 5.x / June 2007

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Lost Inbox & Local File

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Tonyen - 14 Jun 2007 08:23 GMT
My Outlook Expess has been clobbered and I lost my Inbox, Sent Items and a
Local File where I was storing old Inbox. Can they be retrieved?  Help
welcomed!
Michael Santovec - 14 Jun 2007 21:17 GMT
See:
Messages in Inbox or other mail folders disappear
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovering lost messages
http://www.oehelp.com/OETips.aspx#4

Signature

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm

> My Outlook Expess has been clobbered and I lost my Inbox, Sent Items
> and a Local File where I was storing old Inbox. Can they be retrieved?
> Help welcomed!
PA Bear - 14 Jun 2007 23:41 GMT
[You post about an OE6 problem in an OE5 newsgroup?]

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
  http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages.  Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".  More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption.  Disable it.  It provides no additional protection.
Signature

OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

> My Outlook Expess has been clobbered and I lost my Inbox, Sent Items and a
> Local File where I was storing old Inbox. Can they be retrieved?  Help
> welcomed!
 
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