Computer shuts down when sending e-mail

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Mark D - 30 Nov 2003 11:13 GMT

When sending an e-mail message the message goes out and
immediatly afterwards the computer screen goes blue and
prompts to press any key (which makes things worse) or
reboot.(ctrl./alt./del.)Any help would be greatly
appreciated!

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PA Bear - 30 Nov 2003 19:17 GMT

Check your system for "hijackware".

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

HijackThis (http://www.spywareinfo.com/~merijn/files/hijackthis.zip) is the
preferred tool to use these days. It will help to both identify and remove
any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

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HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

>> When sending an e-mail message the message goes out and
>> immediatly afterwards the computer screen goes blue and
>> prompts to press any key (which makes things worse) or
>> reboot.(ctrl./alt./del.)Any help would be greatly
>> appreciated!

Reply to this Message