What has changed on your system recently Leanne. Have you installed
software? Removed software?
We need more information about the error message. You will find
instructions on how to provide that here:
http://inetexplorer.mvps.org/answers/4.html

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Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org
> Hello can anyone help
> I turn my system on and when it comes to starting up, Explorer cant open
> then asks me to shut down. Nothing comes on my screen , no desktop icons
> no
> nothing. I cant even open it in safe mode cuz i need the password which i
> dont have.