Cannot Open Page at Secure Sites

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Ralph - 26 Aug 2003 13:27 GMT

I cannot access any secured sites, including my bank
account. I have Windows 98 and use Explorer as browser. I
used to be able to access these secure sites with no
problems.
Please give me some ideas to work with. Is this a virus?

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Sandi - Microsoft MVP - 26 Aug 2003 14:12 GMT

For advice specific to problems with secure sites, have a look at the first
link - for general advice, have a look at the second:

http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/answers.htm#dns

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Hyperlinks are used to ensure answers remain current.
________________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://www.mvps.org/inetexplorer

> I cannot access any secured sites, including my bank
> account. I have Windows 98 and use Explorer as browser. I
> used to be able to access these secure sites with no
> problems.
> Please give me some ideas to work with. Is this a virus?

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IanH - 29 Aug 2003 23:27 GMT

Hi Ralph

If you havent fixed it yet, go into Help then into About
and if your Cipher Strength: is set to 0-bit then
installing the IE 6 upgrade should fix the problem.

There are a number of articles which help with the problem
such as http://support.microsoft.com/default.aspx?
scid=kb;en-us;261328

Good luck

IanH

>-----Original Message-----
>I cannot access any secured sites, including my bank
[quoted text clipped - 3 lines]
>Please give me some ideas to work with. Is this a virus?
>.

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