IE error message #293623

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gale - 27 Aug 2003 20:57 GMT

I use Yahoo as my home page. When I type a subject for a
search, it appears to be searching, but then I get a white
page with grey partial bars at the top and then get the IE
error message "MS IE has encountered a problem and needs
to close.." (Pdm.dll). I can't use the internet to get
into anything, except my e-mail. HELP!!!

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Jon Kennedy - 27 Aug 2003 23:32 GMT

See this article for possible help:

Error Message: Microsoft Internet Explorer Has Encountered a Problem and Needs to Close (Pdm.dll)
http://support.microsoft.com/default.aspx?scid=kb;en-us;293623

Signature

Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@carolina.rr.com

> I use Yahoo as my home page. When I type a subject for a
> search, it appears to be searching, but then I get a white
> page with grey partial bars at the top and then get the IE
> error message "MS IE has encountered a problem and needs
> to close.." (Pdm.dll). I can't use the internet to get
> into anything, except my e-mail. HELP!!!

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jjberry - 29 Aug 2003 17:18 GMT

>-----Original Message-----
>I use Yahoo as my home page. When I type a subject for a
[quoted text clipped - 4 lines]
>into anything, except my e-mail. HELP!!!
>.

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jjberry - 29 Aug 2003 17:27 GMT

>-----Original Message-----
>I use Yahoo as my home page. When I type a subject for a
[quoted text clipped - 4 lines]
>into anything, except my e-mail. HELP!!!
>.

Reply to this Message

H Leboeuf - 30 Aug 2003 15:19 GMT

WORKAROUND taken from the article.

To work around this problem, disable script debugging in Internet Explorer.
This procedure is recommended for Windows 98 and Windows Millennium Edition
only. To resolve this problem on other operating systems, apply one of the
upgrades that are listed in the Resolution section of this article. To
disable script debugging, follow these steps:
Start Internet Explorer.
On the Tools menu, click Internet Options.
On the Advanced tab, click to select the Disable Script Debugging check box
in the Browsing section.
Click OK, and then restart Windows.
STATUS
Microsoft has determined that problems exist in Pdm.dll version 6.0.0.8169.
If you install the appropriate upgrade that is listed in the Resolution
section, a more recent version of the Pdm.dll file (version 6.0.0.8424 or
later) is installed on your computer except if you are running Windows 98 or
Windows Millennium Edition.

Signature

Henri Leboeuf
Web page: http://www.generation.net/~hleboeuf/index.htm

> >-----Original Message-----
> >I use Yahoo as my home page. When I type a subject for a
[quoted text clipped - 6 lines]
> >into anything, except my e-mail. HELP!!!
> >.

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