Welcome to WinME's notorious Version Soup Hell!
See this page of MVP Noel Paton:
http://www.btinternet.com/~winnoel/ReInIE.htm.
Post further to WinME General newsgroup (to which I'm crossposting this
reply) for best advise & help:
news://msnews.microsoft.com/microsoft.public.windowsme.general

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HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
What You Should Know About Spyware
http://www.microsoft.com/security/articles/spyware.asp
> I had a problem with a file and my computer won't come on
> and I contacted Microsofts support by phone and they had
[quoted text clipped - 3 lines]
> mail from accounts. Can you tell me whats wrong. I am
> using my notebook and it works fine.
Noel Paton - 26 Apr 2004 20:05 GMT
Please note that the page PA Bear mentions is still technically a Beta page
(since no-one has been brave enough to try it cold!<g>) - feel free to email
me at any time in respect of this page for whatever reason!
I've personally run the procedure a number of times, on a live system, and
come out on top - but there's no guarantees that your system will respond
the same way mine did!
Good luck - and *please* post back with your results, good or bad!!!!! - the
more data I have, the more I can assist others in the same situation.
(

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Noel Paton (MS-MVP 2002-2004, Win9x)
Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/features/2001/Mar01/Mar27pmvp.asp
> Welcome to WinME's notorious Version Soup Hell!
>
[quoted text clipped - 12 lines]
> > mail from accounts. Can you tell me whats wrong. I am
> > using my notebook and it works fine.